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  1. Help-Desk
  2. HELP-1886

FIWARE.Request.Lab.Spain.Problems in Cloud Lab at start level.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Fiware Lab Staff,

      I am an Italian developer (from Turin) and I am trying to learn how to
      use the Cloud service, but there are some problems to configure
      demo/test instances from an Image.
      First of all, when I sign in into the Cloud service, I see the advice
      for Spain Region.

      I have followed the tutorial videos published by your Staff:
      -https://www.youtube.com/embed/MdZS_0jt6Vo
      -https://www.youtube.com/embed/mb7CdMnZh7Q

      Problem 1: To create new instances from Images, in Spain region.

      When I try to create a new instance, the loading screen never ends (I
      have tried with many Images). If I reload the page, the instance is in
      error state, without any logs or info. In this region I can obtain the
      floating IP (public ip).

      Problem 2: To obtain a public IP from others regions.

      I have tried to switch region, using Trento. In this region I can create
      a new instance (ACTIVE and RUNNING) but every time I try to obtain a
      public IP I get this error:

      Error allocating IP address. Cause: 500 Error

      {"computeFault": {"message": "The server has either erred or is
      incapable of performing the requested operation.", "code": 500}}

      I have tried to obtain a public ip also in others regions, with the same
      problem.

      What I am doing wrong? Are there some other resource (video, tutorial,
      faq, etc) that I can read to understand more about these problems?

      Thanks for your help.

      Kind regards,

      Giorgio Federici

      Giorgio Federici
      SpagoBI Junior Developer

      *SpagoBI Labs
      Engineering Group*
      Via Orvieto, 19 - 10149 Turin - Italy
      Tel. +39 0116990891
      Mob. +39 3200412261
      www.spagobi.org <http://www.spagobi.org> - www.eng.it
      <http://www.eng.it/web/eng_en/home>

      Respect the environment. Please don't print this e-mail unless you
      really need to.

      The information transmitted is intended only for the person or entity to
      which it is addressed and may contain confidential and/or privileged
      material. Any review, retransmission, dissemination or other use of, or
      taking of any action in reliance upon, this information by persons or
      entities other than the intended recipient is prohibited. If you
      received this in error, please contact the sender and delete the
      material from any computer.

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Giorgio Federici <giorgio.federici@eng.it>]

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        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        5d 19h 3m 1 Henar Muñoz 15/Jan/15 8:04 AM
        In Progress In Progress Answered Answered
        8d 1h 36m 1 José Ignacio Carretero Guarde 23/Jan/15 9:41 AM
        Answered Answered Closed Closed
        2s 1 José Ignacio Carretero Guarde 23/Jan/15 9:41 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.Problems in Cloud Lab at start level. FIWARE.Request.Lab.Spain.Problems in Cloud Lab at start level.
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Problems in Cloud Lab at start level FIWARE.Request.Lab.Problems in Cloud Lab at start level.
        mev Manuel Escriche made changes -
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        henar Henar Muñoz made changes -
        Assignee Henar Mu??oz [ henar ] José Ignacio Carretero Guarde [ jicg ]
        henar Henar Muñoz made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        henar Henar Muñoz made changes -
        Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
        uwe Uwe Herzog (Inactive) made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        uwe Uwe Herzog (Inactive) made changes -
        Assignee Spain Node Support Team [ spain.node ]
        jicg José Ignacio Carretero Guarde made changes -
        Field Original Value New Value
        Attachment ATT00001.png [ 13025 ]
        Attachment ATT00002.jpg [ 13026 ]
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Dear Giorgio,

        The Spanish region, as stated in the first popup titled "IMPORTANT INFO", has no more resources to create any new virtual machine. Sorry for the inconveniences.

        Best regards,
        José Ignacio.

        El 09/01/15 a las 12:59, Giorgio Federici escribió:
        Dear Fiware Lab Staff,

        I am an Italian developer (from Turin) and I am trying to learn how to use the Cloud service, but there are some problems to configure demo/test instances from an Image.
        First of all, when I sign in into the Cloud service, I see the advice for Spain Region.

        I have followed the tutorial videos published by your Staff:
        -https://www.youtube.com/embed/MdZS_0jt6Vo
        -https://www.youtube.com/embed/mb7CdMnZh7Q

        Problem 1: To create new instances from Images, in Spain region.

        When I try to create a new instance, the loading screen never ends (I have tried with many Images). If I reload the page, the instance is in error state, without any logs or info. In this region I can obtain the floating IP (public ip).

        Problem 2: To obtain a public IP from others regions.

        I have tried to switch region, using Trento. In this region I can create a new instance (ACTIVE and RUNNING) but every time I try to obtain a public IP I get this error:

        Error allocating IP address. Cause: 500 Error
        {"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}}

        I have tried to obtain a public ip also in others regions, with the same problem.

        What I am doing wrong? Are there some other resource (video, tutorial, faq, etc) that I can read to understand more about these problems?

        Thanks for your help.

        Kind regards,

        Giorgio Federici

        Giorgio Federici
        SpagoBI Junior Developer

        [cid:part1.09080503.00030807@telefonica.com]
        SpagoBI Labs
        Engineering Group
        Via Orvieto, 19 - 10149 Turin - Italy
        Tel. +39 0116990891
        Mob. +39 3200412261
        www.spagobi.org<http://www.spagobi.org> - www.eng.it<http://www.eng.it/web/eng_en/home>

        [cid:part4.06040000.05010602@telefonica.com] Respect the environment. Please don't print this e-mail unless you really need to.

        The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

        Show
        jicg José Ignacio Carretero Guarde added a comment - Dear Giorgio, The Spanish region, as stated in the first popup titled "IMPORTANT INFO", has no more resources to create any new virtual machine. Sorry for the inconveniences. Best regards, José Ignacio. El 09/01/15 a las 12:59, Giorgio Federici escribió: Dear Fiware Lab Staff, I am an Italian developer (from Turin) and I am trying to learn how to use the Cloud service, but there are some problems to configure demo/test instances from an Image. First of all, when I sign in into the Cloud service, I see the advice for Spain Region. I have followed the tutorial videos published by your Staff: - https://www.youtube.com/embed/MdZS_0jt6Vo - https://www.youtube.com/embed/mb7CdMnZh7Q Problem 1: To create new instances from Images, in Spain region. When I try to create a new instance, the loading screen never ends (I have tried with many Images). If I reload the page, the instance is in error state, without any logs or info. In this region I can obtain the floating IP (public ip). Problem 2: To obtain a public IP from others regions. I have tried to switch region, using Trento. In this region I can create a new instance (ACTIVE and RUNNING) but every time I try to obtain a public IP I get this error: Error allocating IP address. Cause: 500 Error {"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}} I have tried to obtain a public ip also in others regions, with the same problem. What I am doing wrong? Are there some other resource (video, tutorial, faq, etc) that I can read to understand more about these problems? Thanks for your help. Kind regards, Giorgio Federici – – Giorgio Federici SpagoBI Junior Developer [cid:part1.09080503.00030807@telefonica.com] SpagoBI Labs Engineering Group Via Orvieto, 19 - 10149 Turin - Italy Tel. +39 0116990891 Mob. +39 3200412261 www.spagobi.org< http://www.spagobi.org > - www.eng.it< http://www.eng.it/web/eng_en/home > [cid:part4.06040000.05010602@telefonica.com] Respect the environment. Please don't print this e-mail unless you really need to. The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: