José Ignacio Carretero Guarde added a comment - 09/Jan/15 3:23 PM Dear Giorgio, The Spanish region, as stated in the first popup titled "IMPORTANT INFO", has no more resources to create any new virtual machine. Sorry for the inconveniences. Best regards, José Ignacio. El 09/01/15 a las 12:59, Giorgio Federici escribió: Dear Fiware Lab Staff, I am an Italian developer (from Turin) and I am trying to learn how to use the Cloud service, but there are some problems to configure demo/test instances from an Image. First of all, when I sign in into the Cloud service, I see the advice for Spain Region. I have followed the tutorial videos published by your Staff: - https://www.youtube.com/embed/MdZS_0jt6Vo - https://www.youtube.com/embed/mb7CdMnZh7Q Problem 1: To create new instances from Images, in Spain region. When I try to create a new instance, the loading screen never ends (I have tried with many Images). If I reload the page, the instance is in error state, without any logs or info. In this region I can obtain the floating IP (public ip). Problem 2: To obtain a public IP from others regions. I have tried to switch region, using Trento. In this region I can create a new instance (ACTIVE and RUNNING) but every time I try to obtain a public IP I get this error: Error allocating IP address. Cause: 500 Error {"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}} I have tried to obtain a public ip also in others regions, with the same problem. What I am doing wrong? Are there some other resource (video, tutorial, faq, etc) that I can read to understand more about these problems? Thanks for your help. Kind regards, Giorgio Federici – – Giorgio Federici SpagoBI Junior Developer [cid:part1.09080503.00030807@telefonica.com] SpagoBI Labs Engineering Group Via Orvieto, 19 - 10149 Turin - Italy Tel. +39 0116990891 Mob. +39 3200412261 www.spagobi.org< http://www.spagobi.org > - www.eng.it< http://www.eng.it/web/eng_en/home > [cid:part4.06040000.05010602@telefonica.com] Respect the environment. Please don't print this e-mail unless you really need to. The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.