Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
Description
Hi,
I'm having troubles in creating a new cloud instance. I tried several
regions (Trento, Lannion, Berlin, Stockholm). This is my first attempt so I
also tried different available appliances, as I don't need yet a specific
application. However, when I complete the new instance customization, I see
the instance at first in BUILD state, task NETWORKING, then after a while
it goes ERROR state. The info bar shows the instance was started and I have
no means to log the error.
Am I doing something wrong? I watched the tutorial about creating a new
instance. I see there's something a little different, as in the video there
no "region" section and when the customization of the instance starts,
instead of the "instance name" field I have, there's a "server name" field
and the entire customization procedure is only one-tab wide, while I have
several one (I guess this is due to a previous version of the web
interface).
Thanks for helping,
kind regards.
Paolo Marchetti
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[Created via e-mail received from: Tecnico Varco <tecnico.varco@gmail.com>]
Problem solved by a private call with the user.