Dear Paolo,
I'm sorry for your inconvenience.
As shown in the screen message, some regions are yet under configuration and testing. I would suggest to try Prague or Budapest: they should work well at the moment.
Please, do not hesitate to contact us for any further assistance.

Best regards
Marco

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Marco Cipriani
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marco2.cipriani@telecomitalia.it<marco2.cipriani@telecomitalia.it>

Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Tecnico Varco
Inviato: giovedì 8 gennaio 2015 10:17
A: fiware-lab-help@lists.fi-ware.org
Oggetto: [Fiware-lab-help] Problems in creating a new cloud instance

Hi,
I'm having troubles in creating a new cloud instance. I tried several regions (Trento, Lannion, Berlin, Stockholm). This is my first attempt so I also tried different available appliances, as I don't need yet a specific application. However, when I complete the new instance customization, I see the instance at first in BUILD state, task NETWORKING, then after a while it goes ERROR state. The info bar shows the instance was started and I have no means to log the error.
Am I doing something wrong? I watched the tutorial about creating a new instance. I see there's something a little different, as in the video there no "region" section and when the customization of the instance starts, instead of the "instance name" field I have, there's a "server name" field and the entire customization procedure is only one-tab wide, while I have several one (I guess this is due to a previous version of the web interface).
Thanks for helping,
kind regards.
Paolo Marchetti
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Dear Marco,
I've managed to create and start an instance in the Budapest Region.
However, I'm still possibly doing something wrong, because I'm not able to
ssh connect to the instance. I believe that the instance is currently
running, as I'm able to view a login prompt from the web vnc viewer. Shall
I post you some screenshot that may help in solving my issue?

King regards,
Paolo.

P.S. Vedo che in cc c'è un indirizzo mail di qualcuno che può essere
English-speaking, per questo ho continuato sull'inglese anche se forse sto
parlando direttamente con un italiano.

2015-01-08 11:43 GMT+01:00 Cipriani Marco <marco2.cipriani@telecomitalia.it>

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Dear Marco & Paolo,

if you let us know what the id of your instance is, we can try
investigate further, where the problem may be with your node. However, a
common mistake is that the port 22 is not open. Please take a look under
the menu: Compute > Security > Security groups and bind it properly to
your instance.

Kind regards,
József

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Problem solved by a private call with the user.