still on hold anything new ..new day new hopes and deadline for calling sick yesterday! please just give me any feedback if it tis something i can do !!

Date: Sun, 21 Dec 2014 18:06:29 +0100
From: laki.sandor@wigner.mta.hu
To: jim-papa@hotmail.com; fiware-lab-help@lists.fi-ware.org
CC: steger.jozsef@wigner.mta.hu; gombos.gergo@wigner.mta.hu
Subject: Re: [Fiware-lab-help] problem with my instance

Dear Dimitris,

Please take it into account that help desk only operates from
Monday to Friday in working hours, and the nodes in non-Spainish
regions are under testing and configuration as declared in the
FIWARE-Lab portal. Fortunately, my colleagues have started
handling the problem as soon as it was reported on Saturday.
However, the problem with your vm is a bit different, and we have
not experienced similar issue before. So, it takes time to
investigate and solve it. The file system of your vm is in safe,
and I'm sure that we will be able to recover it.

I kindly ask your patience and hope that we will be able to close
this issue on Monday.

Best regards,

Sandor

2014.12.21. 16:37 keltezéssel, dimitris papageorgiou írta:

this getting frustrating ... can i at least get a
respnse of any posibility that i can acess certain data in me
instance to save them and i promise never to use the system
again!

Date: Sat, 20 Dec 2014 15:47:49 +0100

From: steger.jozsef@wigner.mta.hu

To: jim-papa@hotmail.com; gombos.gergo@wigner.mta.hu

CC: fiware-lab-help@lists.fi-ware.org

Subject: Re: [Fiware-lab-help] problem with my instance

Dear Dimitris,

I think it is early to say goodbye to your data. Our team is
working hard to reveal what is the issue with your instance.
Note, all other vm-s seem running just fine, and newly created
ones - just to test functionality - are okay, too.

Right now we see that your node starts properly, it gets an
internal address (currently 10.10.10.110). However, when
trying to reach it, it turns out not even the mac address is
found in the network namespace. We try to find the root of the
problem, we ask some more patience with it.

Keep in touch, cheers,

Józsi

On 12/20/2014 03:15 PM,
dimitris papageorgiou wrote:

stuck at reboot once again.... pfff goodbye
to my data

> Date: Sat, 20 Dec 2014 14:44:23 +0100

> From: gombos.gergo@wigner.mta.hu

> To: jim-papa@hotmail.com

> CC: fiware-lab-help@lists.fi-ware.org

> Subject: Re: [Fiware-lab-help] problem with my
instance

>

> 2014-12-20 13:58 időpontban dimitris papageorgiou
ezt írta:

> > is there any update with the system still cant
connect...

> >

> >> Date: Sat, 20 Dec 2014 12:28:05 +0100

> >> From: gombos.gergo@wigner.mta.hu

> >> To: jim-papa@hotmail.com

> >> CC: fiware-lab-help@lists.fi-ware.org

> >> Subject: Re: [Fiware-lab-help] problem
with my instance

> >>

> >> Dear,

> >>

> >> I see the instance is in ACTIVE state now.
Do you use security group

> Dear Dimitris,

>

> we try to find why not working your instance.
Another instances work

> well on my node. Does you try to connect your
instance with the 'View

> display' on the cloud portal? Did the VM start
correctly? Does sshd run

> on the instance?

>

> Best Regards,

> Gergo

>

> > on

> >> this instance? The security group is
needed for ssh.

> >>

> >> Best Regards,

> >> Gergo

> >>

> >> 2014-12-20 12:10 időpontban dimitris
papageorgiou ezt írta:

> >> > still got a problem....

> >> >

> >> >> Date: Sat, 20 Dec 2014 12:03:50
+0100

> >> >> From: gombos.gergo@wigner.mta.hu

> >> >> To: jim-papa@hotmail.com

> >> >> CC: fiware-lab-help@lists.fi-ware.org

> >> >> Subject: Re: [Fiware-lab-help]
problem with my instance

> >> >>

> >> >> Dear,

> >> >>

> >> >> we found some networks problem of
our node (Budapest), please try

> > to

> >> >

> >> >> connect to youre VM. I hope now
working. Please write a response

> >> > about

> >> >> the state of your problem. Is it
remained or is it resolved.

> >> >>

> >> >> Best Regards,

> >> >> Gergo

> >> >>

> >> >> 2014-12-20 10:11 időpontban
dimitris papageorgiou ezt írta:

> >> >> > i have some files i need to
store but my instance is stuck ata

> >> >> > rebooting state and i cant
connevt i am on budapest!!!

> >> >>

> >>

>

Dear Dimitris,

we could not find the problem with your instance, but we found a
solution. Please create a new instance with the same
configuration(keypair,small,ubuntu). After that we will change the disk
on the VM. We will copy the bad instance disk under the new instance,
and you can connect the new instance.
Please send us an email, when the instance are created.

We apologize for the inconvenience,
Gergo

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ready ketr ame name ... waiting for information when its ready please try to be fast i begging!!!

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Dear Dimitris,

we changed the disk under the VM. Please try. Does it works correctly?

We apologize again for the inconvenience,
Gergo

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Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

u just saved my life....THANK U ALL AND I AM REALLY SORRY!!!!

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