Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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External Participants:
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HD-Enabler:Unknown
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HD-Node:Unknown
Description
Dear admin team,
I have lost my new password. Could you please reset ftgo@ppgsc.ufrn.br?
I've tried at https://account.lab.fiware.org/password/request but it says
that "Error: Sorry. You have specified an email address that is not
registered to any our our user accounts. If your problem persits, please
contact: fiware-lab-help@lists.fiware.org"
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[Created via e-mail received from: Felipe Toledo G Oliveira <felipetgoliveira@gmail.com>]
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José,
The response was:
*// 20210111122120//
https://cloud.lab.fiware.org/filab-passwords/reset/ftgo@ppgsc.ufrn.br
<https://cloud.lab.fiware.org/filab-passwords/reset/ftgo@ppgsc.ufrn.br>"{\"error\":
{\"message\": \"The request you have made requires authentication.\",
\"code\": 401, \"title\": \"Unauthorized\"}}"*
On Mon, Jan 11, 2021 at 6:46 AM Help-Desk <jira-help-desk@jira.fiware.org>