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  1. Help-Desk
  2. HELP-17261

[Fiware-lab-help] Reset my password

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear admin team,

          I have lost my new password. Could you please reset ftgo@ppgsc.ufrn.br?

          I've tried at https://account.lab.fiware.org/password/request but it says
          that "Error: Sorry. You have specified an email address that is not
          registered to any our our user accounts. If your problem persits, please
          contact: fiware-lab-help@lists.fiware.org"

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          [Created via e-mail received from: Felipe Toledo G Oliveira <felipetgoliveira@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		3d 13h 50m 1 José Ignacio Carretero Guarde 11/Jan/21 10:45 AM
            In Progress In Progress Answered Answered
            		1s 1 José Ignacio Carretero Guarde 11/Jan/21 10:45 AM
            Answered Answered Closed Closed
            		13d 22h 45m 1 José Ignacio Carretero Guarde 25/Jan/21 9:31 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            José,

            The response was:

            *// 20210111122120//
            https://cloud.lab.fiware.org/filab-passwords/reset/ftgo@ppgsc.ufrn.br
            <https://cloud.lab.fiware.org/filab-passwords/reset/ftgo@ppgsc.ufrn.br>"{\"error\":
            {\"message\": \"The request you have made requires authentication.\",
            \"code\": 401, \"title\": \"Unauthorized\"}}"*

            On Mon, Jan 11, 2021 at 6:46 AM Help-Desk <jira-help-desk@jira.fiware.org>

            Show
            fw.ext.user FW External User added a comment - José, The response was: *// 20210111122120// https://cloud.lab.fiware.org/filab-passwords/reset/ftgo@ppgsc.ufrn.br < https://cloud.lab.fiware.org/filab-passwords/reset/ftgo@ppgsc.ufrn.br >"{\"error\": {\"message\": \"The request you have made requires authentication.\", \"code\": 401, \"title\": \"Unauthorized\"}}"* On Mon, Jan 11, 2021 at 6:46 AM Help-Desk <jira-help-desk@jira.fiware.org>
            jicg José Ignacio Carretero Guarde made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            jicg José Ignacio Carretero Guarde made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            jicg José Ignacio Carretero Guarde made changes -
            External Participants felipetgoliveira@gmail.com
            fla Fernando Lopez made changes -
            Assignee José Ignacio Carretero Guarde [ jicg ]
            fla Fernando Lopez made changes -
            Reporter José Ignacio Carretero Guarde [ jicg ] FW External User [ fw.external.urser ]
            fla Fernando Lopez made changes -
            Reporter FW External User [ fw.external.urser ] José Ignacio Carretero Guarde [ jicg ]
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: