Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: Sprint 4.1.3
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
Description
Hi,
I'm Robin Jollans, a developer currently working on a project for the ICT lab challenge presentation of next thursday (18th).
I currently have a problem with one of my instance which can't be deleted (is in the state deleting since more than 2 hours now). I'm not able to work because I can't create another instance. So i try to go through this by creating another account (email associated jollans@eurecom.fr), but when I launch a new CEP instance (same problem with another instance, the Orion one I tried to test) it goes directly in ERROR status, and so can't work with this instance.
Because of the presentation in two days, I would like to know the sooner you can if you know this issue and if you know how to resolve it.
Thank you for your time and your help.
Best regards,
Robin Jollans
Developer R&D
Wellness Telecom
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[Created via e-mail received from: Robin Jollans <rjollans@wtelecom.es>]
Activity
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Assignee | Uwe Herzog [ uwe ] |
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
Hi,
Thank you for your answer. I'm using the Spanish node yes. So I suppose I don't have the choice, I have to wait.
Thank you for your time.
Best regards,
Robin Jollans
Developer R&D
Wellness Telecom
De: Uwe Herzog herzog@eurescom.eu
Enviado el: martes, 16 de diciembre de 2014 13:59
Para: Robin Jollans
CC: fiware-lab-help@lists.fi-ware.org
Asunto: RE: Urgent: Deleting instance and error state
Hi Robin,
which region are you using? Please be informed that there is currently an issue with the Spanish node.
Best regards,
Uwe Herzog
FIWARE Lab Helpdesk
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
Hi Robin,
just for your info: The issue is caused by a fiber cut. We were informed that this should be fixed by the end of today, 16 Dec.
Best regards,
Uwe
Hi,
Thank you for the details. Hope it will works tonight then! Thank you !
Best regards,
Robin Jollans
Developer R&D
Wellness Telecom
| Fix Version/s | Sprint 4.1.3 [ 10739 ] |
| Sender Email | rjollans@wtelecom.es |
| Summary | [Fiware-lab-help] Urgent: Deleting instance and error state | FIWARE.Request.Lab.Urgent: Deleting instance and error state. |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
24m 30s | 1 | Uwe Herzog (Inactive) | 16/Dec/14 1:54 PM | |||||
|
25m 25s | 1 | Uwe Herzog (Inactive) | 16/Dec/14 2:20 PM | |||||
|
3s | 1 | Uwe Herzog (Inactive) | 16/Dec/14 2:20 PM |
Hi Robin,
which region are you using? Please be informed that there is currently an issue with the Spanish node.
Best regards,
Uwe Herzog
FIWARE Lab Helpdesk