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  1. Help-Desk
  2. HELP-1713

FIWARE.Request.Lab.Urgent: Deleting instance and error state.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: Sprint 4.1.3
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          I'm Robin Jollans, a developer currently working on a project for the ICT lab challenge presentation of next thursday (18th).
          I currently have a problem with one of my instance which can't be deleted (is in the state deleting since more than 2 hours now). I'm not able to work because I can't create another instance. So i try to go through this by creating another account (email associated jollans@eurecom.fr), but when I launch a new CEP instance (same problem with another instance, the Orion one I tried to test) it goes directly in ERROR status, and so can't work with this instance.
          Because of the presentation in two days, I would like to know the sooner you can if you know this issue and if you know how to resolve it.

          Thank you for your time and your help.

          Best regards,
          Robin Jollans
          Developer R&D
          Wellness Telecom

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Robin Jollans <rjollans@wtelecom.es>]

            Activity

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            fw.ext.user FW External User added a comment -

            Hi,

            Thank you for the details. Hope it will works tonight then! Thank you !

            Best regards,
            Robin Jollans
            Developer R&D
            Wellness Telecom

            Show
            fw.ext.user FW External User added a comment - Hi, Thank you for the details. Hope it will works tonight then! Thank you ! Best regards, Robin Jollans Developer R&D Wellness Telecom
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            uwe Uwe Herzog (Inactive) added a comment -

            Hi Robin,
            just for your info: The issue is caused by a fiber cut. We were informed that this should be fixed by the end of today, 16 Dec.

            Best regards,
            Uwe

            Show
            uwe Uwe Herzog (Inactive) added a comment - Hi Robin, just for your info: The issue is caused by a fiber cut. We were informed that this should be fixed by the end of today, 16 Dec. Best regards, Uwe
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            fw.ext.user FW External User added a comment -

            Hi,

            Thank you for your answer. I'm using the Spanish node yes. So I suppose I don't have the choice, I have to wait.

            Thank you for your time.

            Best regards,
            Robin Jollans
            Developer R&D
            Wellness Telecom

            De: Uwe Herzog herzog@eurescom.eu
            Enviado el: martes, 16 de diciembre de 2014 13:59
            Para: Robin Jollans
            CC: fiware-lab-help@lists.fi-ware.org
            Asunto: RE: Urgent: Deleting instance and error state

            Hi Robin,

            which region are you using? Please be informed that there is currently an issue with the Spanish node.

            Best regards,
            Uwe Herzog
            FIWARE Lab Helpdesk

            Show
            fw.ext.user FW External User added a comment - Hi, Thank you for your answer. I'm using the Spanish node yes. So I suppose I don't have the choice, I have to wait. Thank you for your time. Best regards, Robin Jollans Developer R&D Wellness Telecom De: Uwe Herzog herzog@eurescom.eu Enviado el: martes, 16 de diciembre de 2014 13:59 Para: Robin Jollans CC: fiware-lab-help@lists.fi-ware.org Asunto: RE: Urgent: Deleting instance and error state Hi Robin, which region are you using? Please be informed that there is currently an issue with the Spanish node. Best regards, Uwe Herzog FIWARE Lab Helpdesk
            Hide
            Permalink
            uwe Uwe Herzog (Inactive) added a comment -

            Hi Robin,

            which region are you using? Please be informed that there is currently an issue with the Spanish node.

            Best regards,
            Uwe Herzog
            FIWARE Lab Helpdesk

            Show
            uwe Uwe Herzog (Inactive) added a comment - Hi Robin, which region are you using? Please be informed that there is currently an issue with the Spanish node. Best regards, Uwe Herzog FIWARE Lab Helpdesk

              People

              • Assignee:
                uwe Uwe Herzog (Inactive)
                Reporter:
                fw.ext.user FW External User
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                Dates

                • Created:
                  Updated:
                  Resolved: