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  1. Help-Desk
  2. HELP-1706

FIWARE.Request.Lab.Spain.cannot access instances in testbed

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Blocker
        • Resolution: Done
        • Fix Version/s: Sprint 4.1.3
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None
        • HD-Node:
          Spain

          Description

          Hello,
          I can’t access any of my testbed instances today, even though I have setup the security group correctly, and I am accessing from within the IP address allowed.

          They are:
          • Name: chef-testing
          o ID: 3cecdcbf-542a-4fe3-8cc5-d26f45b46492
          o Status: ACTIVE
          • Name: unis-image-test-4
          o ID: 53ca9a2b-5681-4abd-98b5-d8e6fca72850
          o Status: ACTIVE
          • Name: iotDiscovery-keyrock
          o ID: f3bec7a5-25d8-4670-8de3-03e0b5f32a02
          o Status: ACTIVE
          Please take this as urgent since I need to finish my chef recipes ASAP.

          Best regards,
          Tarek

            Activity

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            telsaleh Tarek Elsaleh created issue -
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Assignee Manuel Escriche [Adm] [ mev ] Henar Muñoz [ henar ]
            Hide
            Permalink
            henar Henar Muñoz added a comment -

            Hi

            The testbed is down due to a problem in the datacenter. This is the reason you cannot access to your VM.
            Henar

            Show
            henar Henar Muñoz added a comment - Hi The testbed is down due to a problem in the datacenter. This is the reason you cannot access to your VM. Henar
            henar Henar Muñoz made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            henar Henar Muñoz added a comment -

            It should work now. Can you try it again now?
            Thanks,
            Henar

            Show
            henar Henar Muñoz added a comment - It should work now. Can you try it again now? Thanks, Henar
            henar Henar Muñoz made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Done [ 10000 ]
            Fix Version/s Sprint 4.1.3 [ 10739 ]
            Hide
            Permalink
            telsaleh Tarek Elsaleh added a comment -

            Hello Henar,
            It works now, thank you!

            Best regards,
            Tarek

            Show
            telsaleh Tarek Elsaleh added a comment - Hello Henar, It works now, thank you! Best regards, Tarek
            backlogmanager Backlog Manager made changes -
            Summary cannot access instances in testbed FIWARE.Request.Lab.cannot access instances in testbed
            mev Manuel Escriche made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            Component/s FIWARE-TECH-HELP [ 10278 ]
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 21753 ] FW extRequest Workflow-II [ 41062 ]
            Status Done [ 10000 ] Closed [ 6 ]
            Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.cannot access instances in testbed FIWARE.Request.Lab.Spain.cannot access instances in testbed
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		19h 55m 1 Henar Muñoz 16/Dec/14 4:10 PM
            In Progress In Progress Answered Answered
            		20s 1 Henar Muñoz 16/Dec/14 4:11 PM
            Answered Answered Done Done
            		6h 13m 1 Henar Muñoz 16/Dec/14 10:24 PM
            Done Done Closed Closed
            		391d 10h 46m 1 Manuel Escriche 12/Jan/16 9:10 AM

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                telsaleh Tarek Elsaleh
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: