The issue has been emailed:

• Time sent: 17/Oct/19 12:32 PM
• To: urtza.iturraspe@tecnalia.com
• with subject: *(HELP-16236) [Fiware-lab-help] Digital Enabler login problems *
  

Dear Urtza,

Could you give us more details. The problem related to the account (fiware-lab-help) is related to the creation of new accounts in the FIWARE Lab but you are mention the access to the tool Digital Enabler. Please provide some more details on it.

Hi,
Afortunately I can't give you many details, I don't know if my account is activated or not, that's why I am tryong to recover my password and application tells me:

DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG>

I have not received any email more.

Thanks in advance

Urtza

----Mensaje original----
De: Help-Desk <jira-help-desk@jira.fiware.org>
Enviado el: jueves, 17 de octubre de 2019 12:33
Para: Iturraspe Barturen, Urtza <urtza.iturraspe@tecnalia.com>
Asunto: [FIWARE-JIRA] (HELP-16236) [Fiware-lab-help] Digital Enabler login problems

Dear Urtza,

Could you give us more details. The problem related to the account (fiware-lab-help) is related to the creation of new accounts in the FIWARE Lab but you are mention the access to the tool Digital Enabler. Please provide some more details on it.

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

------------------------
Issue id: HELP-16236
Description:
Hi,
I'm Urtza Iturraspe and work in Tecnalia.
I am registered in our Dgital Enabler but my account (urtza.iturraspe@tecnalia.com<urtza.iturraspe@tecnalia.com> ) has not been activated.
When I request a new password, application tells me the following:
DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG>

The times I have tried I have not received any email for activation account.
Please can you help me with this.
thanks in advance

Urtza

Hi again,
I've received and activation email like:

Hola uiturraspe!
¡Bienvenido a Keyrock! Clicando en el link de abajo 'Acepto', confirma que ha leido los terminos y condiciones de uso y la creación de su cuenta será confirmada:
Acepto

But "Acepto" is a link that redirects to http://localhost:3000/activate?activation_key=51l51jrfs3k&email=urtza.iturraspe@tecnalia.com URL.
I supposed that it was an error because localhost would be modify by another IP/domain.

Thanks in advance
Urtza

----Mensaje original----
De: Help-Desk <jira-help-desk@jira.fiware.org>
Enviado el: jueves, 17 de octubre de 2019 12:33
Para: Iturraspe Barturen, Urtza <urtza.iturraspe@tecnalia.com>
Asunto: [FIWARE-JIRA] (HELP-16236) [Fiware-lab-help] Digital Enabler login problems

Dear Urtza,

Could you give us more details. The problem related to the account (fiware-lab-help) is related to the creation of new accounts in the FIWARE Lab but you are mention the access to the tool Digital Enabler. Please provide some more details on it.

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

------------------------
Issue id: HELP-16236
Description:
Hi,
I'm Urtza Iturraspe and work in Tecnalia.
I am registered in our Dgital Enabler but my account (urtza.iturraspe@tecnalia.com<urtza.iturraspe@tecnalia.com> ) has not been activated.
When I request a new password, application tells me the following:
DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG>

The times I have tried I have not received any email for activation account.
Please can you help me with this.
thanks in advance

Urtza

Good morning,
Please could you provide me information to access to Digital Enabler CEDUS. Some days ago I try to enter to my account but I didn't remember my password.
Then I ask a new password and system gives me this message:
DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG>

I put in contact with us to solve this.
Best regards,
Urtza Iturraspe

----Mensaje original----
De: Help-Desk <jira-help-desk@jira.fiware.org>
Enviado el: jueves, 17 de octubre de 2019 12:48
CC: Iturraspe Barturen, Urtza <urtza.iturraspe@tecnalia.com>
Asunto: [FIWARE-JIRA] (HELP-16236) [Fiware-lab-help] Digital Enabler login problems

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

FW External User - Today 12:47 PM
------------------
Hi,
Afortunately I can't give you many details, I don't know if my account is activated or not, that's why I am tryong to recover my password and application tells me:

DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG>

I have not received any email more.

Thanks in advance

Urtza

----Mensaje original----
De: Help-Desk <jira-help-desk@jira.fiware.org> Enviado el: jueves, 17 de octubre de 2019 12:33
Para: Iturraspe Barturen, Urtza <urtza.iturraspe@tecnalia.com>
Asunto: [FIWARE-JIRA] (HELP-16236) [Fiware-lab-help] Digital Enabler login problems

Dear Urtza,

Could you give us more details. The problem related to the account (fiware-lab-help) is related to the creation of new accounts in the FIWARE Lab but you are mention the access to the tool Digital Enabler. Please provide some more details on it.

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

------------------------
Issue id: HELP-16236
Description:
Hi,
I'm Urtza Iturraspe and work in Tecnalia.
I am registered in our Dgital Enabler but my account (urtza.iturraspe@tecnalia.com<urtza.iturraspe@tecnalia.com> ) has not been activated.
When I request a new password, application tells me the following:
DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG>

The times I have tried I have not received any email for activation account.
Please can you help me with this.
thanks in advance

Urtza

Fernando Lopez - Today 12:32 PM
------------------
The issue has been emailed:

• Time sent: 17/Oct/19 12:32 PM
• To: urtza.iturraspe@tecnalia.com
• with subject: *(HELP-16236) [Fiware-lab-help] Digital Enabler login problems *
  

Dear Urtza,

Could you give us more details. The problem related to the account (fiware-lab-help) is related to the creation of new accounts in the FIWARE Lab but you are mention the access to the tool Digital Enabler. Please provide some more details on it.

------------------------
Issue id: HELP-16236
Description:
Hi,
I'm Urtza Iturraspe and work in Tecnalia.
I am registered in our Dgital Enabler but my account (urtza.iturraspe@tecnalia.com<urtza.iturraspe@tecnalia.com> ) has not been activated.
When I request a new password, application tells me the following:
DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG>

The times I have tried I have not received any email for activation account.
Please can you help me with this.
thanks in advance

Urtza