Details
-
Type:
extRequest
-
Status: Closed
-
Priority:
Major
-
Resolution: Done
-
Fix Version/s: 2021
-
Component/s: FIWARE-LAB-HELP
-
Labels:None
-
External Participants:
Description
Hi,
I'm Urtza Iturraspe and work in Tecnalia.
I am registered in our Dgital Enabler but my account (urtza.iturraspe@tecnalia.com<urtza.iturraspe@tecnalia.com
> ) has not been activated.
When I request a new password, application tells me the following:
DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG>
The times I have tried I have not received any email for activation account.
Please can you help me with this.
thanks in advance
Urtza
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: "Iturraspe Barturen, Urtza" <urtza.iturraspe@tecnalia.com>]
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
3h 49m | 1 | Fernando Lopez | 17/Oct/19 12:32 PM | |||||
|
13d 22h 5m | 1 | Fernando Lopez | 31/Oct/19 9:38 AM | |||||
|
2s | 1 | Fernando Lopez | 31/Oct/19 9:38 AM |
| Fix Version/s | 2021 [ 12600 ] |
| Summary | [Fiware-lab-help] Digital Enabler login problems | FIWARE.Request.Lab.Digital Enabler login problems. |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
Hi again,
I've received and activation email like:
Hola uiturraspe!
¡Bienvenido a Keyrock! Clicando en el link de abajo 'Acepto', confirma que ha leido los terminos y condiciones de uso y la creación de su cuenta será confirmada:
Acepto
But "Acepto" is a link that redirects to http://localhost:3000/activate?activation_key=51l51jrfs3k&email=urtza.iturraspe@tecnalia.com URL.
I supposed that it was an error because localhost would be modify by another IP/domain.
Thanks in advance
Urtza
----Mensaje original----
De: Help-Desk <jira-help-desk@jira.fiware.org>
Enviado el: jueves, 17 de octubre de 2019 12:33
Para: Iturraspe Barturen, Urtza <urtza.iturraspe@tecnalia.com>
Asunto: [FIWARE-JIRA] (HELP-16236) [Fiware-lab-help] Digital Enabler login problems
Dear Urtza,
Could you give us more details. The problem related to the account (fiware-lab-help) is related to the creation of new accounts in the FIWARE Lab but you are mention the access to the tool Digital Enabler. Please provide some more details on it.
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
------------------------
Issue id: HELP-16236
Description:
Hi,
I'm Urtza Iturraspe and work in Tecnalia.
I am registered in our Dgital Enabler but my account (urtza.iturraspe@tecnalia.com<urtza.iturraspe@tecnalia.com> ) has not been activated.
When I request a new password, application tells me the following:
DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG>
The times I have tried I have not received any email for activation account.
Please can you help me with this.
thanks in advance
Urtza
Hi,
Afortunately I can't give you many details, I don't know if my account is activated or not, that's why I am tryong to recover my password and application tells me:
DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG>
I have not received any email more.
Thanks in advance
Urtza
----Mensaje original----
De: Help-Desk <jira-help-desk@jira.fiware.org>
Enviado el: jueves, 17 de octubre de 2019 12:33
Para: Iturraspe Barturen, Urtza <urtza.iturraspe@tecnalia.com>
Asunto: [FIWARE-JIRA] (HELP-16236) [Fiware-lab-help] Digital Enabler login problems
Dear Urtza,
Could you give us more details. The problem related to the account (fiware-lab-help) is related to the creation of new accounts in the FIWARE Lab but you are mention the access to the tool Digital Enabler. Please provide some more details on it.
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
------------------------
Issue id: HELP-16236
Description:
Hi,
I'm Urtza Iturraspe and work in Tecnalia.
I am registered in our Dgital Enabler but my account (urtza.iturraspe@tecnalia.com<urtza.iturraspe@tecnalia.com> ) has not been activated.
When I request a new password, application tells me the following:
DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG>
The times I have tried I have not received any email for activation account.
Please can you help me with this.
thanks in advance
Urtza
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Assignee | Fernando Lopez [ fla ] |
| External Participants | urtza.iturraspe@tecnalia.com |
The issue has been emailed:
- Time sent: 17/Oct/19 12:32 PM
- To: urtza.iturraspe@tecnalia.com
- with subject: *(
HELP-16236) [Fiware-lab-help] Digital Enabler login problems *
Dear Urtza,
Could you give us more details. The problem related to the account (fiware-lab-help) is related to the creation of new accounts in the FIWARE Lab but you are mention the access to the tool Digital Enabler. Please provide some more details on it.
| Comment |
[ Dear Urtza,
Could you give us more details. The problem related to the account (fiware-lab-help) is related to the creation of new accounts in the FIWARE Lab but you are mention the access to the tool Digital Enabler. Please provide some more details on it. ] |
| Field | Original Value | New Value |
|---|---|---|
| Description |
Hi,
I'm Urtza Iturraspe and work in Tecnalia. I am registered in our Dgital Enabler but my account (urtza.iturraspe@tecnalia.com<mailto:urtza.iturraspe@tecnalia.com> ) has not been activated. When I request a new password, application tells me the following: DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<mailto:FIWARE-LAB-HELP@LISTS.FIWARE.ORG> The times I have tried I have not received any email for activation account. Please can you help me with this. thanks in advance Urtza Urtza Iturraspe Investigador Junior Teléfono móvil: 664002151 OPTIMA Business Area Optimization Modelling & Analytics División ICT ICT Division __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: - https://wiki.fiware.org/FIWARE_Privacy_Policy - https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: "Iturraspe Barturen, Urtza" <urtza.iturraspe@tecnalia.com>] |
Hi,
I'm Urtza Iturraspe and work in Tecnalia. I am registered in our Dgital Enabler but my account (urtza.iturraspe@tecnalia.com<mailto:urtza.iturraspe@tecnalia.com> ) has not been activated. When I request a new password, application tells me the following: DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<mailto:FIWARE-LAB-HELP@LISTS.FIWARE.ORG> The times I have tried I have not received any email for activation account. Please can you help me with this. thanks in advance Urtza __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: - https://wiki.fiware.org/FIWARE_Privacy_Policy - https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: "Iturraspe Barturen, Urtza" <urtza.iturraspe@tecnalia.com>] |
Good morning,
>
Please could you provide me information to access to Digital Enabler CEDUS. Some days ago I try to enter to my account but I didn't remember my password.
Then I ask a new password and system gives me this message:
DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG
I put in contact with us to solve this.
Best regards,
Urtza Iturraspe
----
Mensaje original----De: Help-Desk <jira-help-desk@jira.fiware.org>
Enviado el: jueves, 17 de octubre de 2019 12:48
CC: Iturraspe Barturen, Urtza <urtza.iturraspe@tecnalia.com>
Asunto: [FIWARE-JIRA] (
HELP-16236) [Fiware-lab-help] Digital Enabler login problemsFrom FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
FW External User - Today 12:47 PM
------------------
Hi,
Afortunately I can't give you many details, I don't know if my account is activated or not, that's why I am tryong to recover my password and application tells me:
DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG
>
I have not received any email more.
Thanks in advance
Urtza
----
Mensaje original----De: Help-Desk <jira-help-desk@jira.fiware.org> Enviado el: jueves, 17 de octubre de 2019 12:33
Para: Iturraspe Barturen, Urtza <urtza.iturraspe@tecnalia.com>
Asunto: [FIWARE-JIRA] (
HELP-16236) [Fiware-lab-help] Digital Enabler login problemsDear Urtza,
Could you give us more details. The problem related to the account (fiware-lab-help) is related to the creation of new accounts in the FIWARE Lab but you are mention the access to the tool Digital Enabler. Please provide some more details on it.
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
------------------------
> ) has not been activated.
>
Issue id:
HELP-16236Description:
Hi,
I'm Urtza Iturraspe and work in Tecnalia.
I am registered in our Dgital Enabler but my account (urtza.iturraspe@tecnalia.com<urtza.iturraspe@tecnalia.com
When I request a new password, application tells me the following:
DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG
The times I have tried I have not received any email for activation account.
Please can you help me with this.
thanks in advance
Urtza
Fernando Lopez - Today 12:32 PM
------------------
The issue has been emailed:
HELP-16236) [Fiware-lab-help] Digital Enabler login problems *Dear Urtza,
Could you give us more details. The problem related to the account (fiware-lab-help) is related to the creation of new accounts in the FIWARE Lab but you are mention the access to the tool Digital Enabler. Please provide some more details on it.
------------------------
> ) has not been activated.
>
Issue id:
HELP-16236Description:
Hi,
I'm Urtza Iturraspe and work in Tecnalia.
I am registered in our Dgital Enabler but my account (urtza.iturraspe@tecnalia.com<urtza.iturraspe@tecnalia.com
When I request a new password, application tells me the following:
DANGER: THE EMAIL ADDRESS YOU HAVE SPECIFIED IS REGISTERED BUT NOT ACTIVATED. PLEASE CHECK YOUR EMAIL FOR THE ACTIVATION LINK OR REQUEST A NEW ONE. IF YOUR PROBLEM PERSISTS, PLEASE CONTACT: FIWARE-LAB-HELP@LISTS.FIWARE.ORG<FIWARE-LAB-HELP@LISTS.FIWARE.ORG
The times I have tried I have not received any email for activation account.
Please can you help me with this.
thanks in advance
Urtza