Details
-
Type:
extRequest
-
Status: Closed
-
Priority:
Major
-
Resolution: Done
-
Fix Version/s: 2021
-
Component/s: FIWARE-LAB-HELP
-
Labels:None
-
External Participants:
-
HD-Node:Spain
Description
Dear Fiware,
unfortunately I did not read the email in which you notified me the
account closure.
I ask politely if the virtual machine and the associated account can be
restored,
so that I can continue to study fiware generic enablers. On the virtual
machine I had created some docker containers
and at the moment I lost all my work 
.
Maybe if you could restore the virtual machine I could make a backup and
then try to work locally on my pc
thank you very much for the opportunity.
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
Mail
priva di virus. www.avast.com
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
Il giorno mer 3 lug 2019 alle ore 14:23 <noanswer@admtools.lab.fiware.org>
ha scritto:
> [image: FIWARE-Lab]
>
> Dear FIWARE Lab user,
>
> You Trial account has expired in region Spain2. This implies that your
> cloud account will be removed, all resources created in any of the FIWARE
> Cloud Portal Lab nodes associated with your authorized organization will be
> deleted and you will not be able to use the FIWARE Lab resources anymore.
>
> The deletion of the resources would not be instantaneous but from that day
> (Thursday, July 17th 2019) we cannot guarantee their consistency.
>
> If you want to continue using your resources, we encourage you to write an
> email explaining your reasons to keep your account to
> fiware-lab-help@lists.fi-ware.org
>
> Nevertheless, if you decide to back up all your work in those resources,
> we encourage you to take all the actions to do it before Thursday, July
> 17th 2019.
>
> Best Regards,
> FIWARE Lab Team
>
> —
> You are receiving this message because you are a registered FIWARE Lab
> cloud user <https://cloud.lab.fiware.org>.
> 2019 (c) FIWARE <http://www.fiware.org/>.
>
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: viviana latino <vivi.liferay@gmail.com>]
Activity
The issue has been emailed:
- Time sent: 21/Oct/19 3:49 PM
- To: vivi.liferay@gmail.com
- with subject: *(
HELP-16111) Re: [Fiware-lab-help] Trial account expiration *
Your account has been restored.
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
José Ignacio Carretero Guarde - 02/Sep/19 11:55 AM
------------------
The issue has been emailed:
- Time sent: 02/Sep/19 11:55 AM
- To: vivi.liferay@gmail.com
- with subject: *(
HELP-16111) Re: [Fiware-lab-help] Trial account expiration *
Your VMs are up and running.
Regards,
José Ignacio
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
------------------------
Issue id: HELP-16111
Description:
Dear Fiware,
unfortunately I did not read the email in which you notified me the
account closure.
I ask politely if the virtual machine and the associated account can be
restored,
so that I can continue to study fiware generic enablers. On the virtual
machine I had created some docker containers
and at the moment I lost all my work .
Maybe if you could restore the virtual machine I could make a backup and
then try to work locally on my pc
thank you very much for the opportunity.
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
Mail
priva di virus. www.avast.com
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
Il giorno mer 3 lug 2019 alle ore 14:23 <noanswer@admtools.lab.fiware.org>
ha scritto:
> [image: FIWARE-Lab]
>
> Dear FIWARE Lab user,
>
> You Trial account has expired in region Spain2. This implies that your
> cloud account will be removed, all resources created in any of the FIWARE
> Cloud Portal Lab nodes associated with your authorized organization will be
> deleted and you will not be able to use the FIWARE Lab resources anymore.
>
> The deletion of the resources would not be instantaneous but from that day
> (Thursday, July 17th 2019) we cannot guarantee their consistency.
>
> If you want to continue using your resources, we encourage you to write an
> email explaining your reasons to keep your account to
> fiware-lab-help@lists.fi-ware.org
>
> Nevertheless, if you decide to back up all your work in those resources,
> we encourage you to take all the actions to do it before Thursday, July
> 17th 2019.
>
> Best Regards,
> FIWARE Lab Team
>
> —
> You are receiving this message because you are a registered FIWARE Lab
> cloud user <https://cloud.lab.fiware.org>.
> 2019 (c) FIWARE <http://www.fiware.org/>.
>
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: viviana latino <vivi.liferay@gmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Open
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
------------------------
Issue id: HELP-16111
Description:
Dear Fiware,
unfortunately I did not read the email in which you notified me the
account closure.
I ask politely if the virtual machine and the associated account can be
restored,
so that I can continue to study fiware generic enablers. On the virtual
machine I had created some docker containers
and at the moment I lost all my work .
Maybe if you could restore the virtual machine I could make a backup and
then try to work locally on my pc
thank you very much for the opportunity.
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
Mail
priva di virus. www.avast.com
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
Il giorno mer 3 lug 2019 alle ore 14:23 <noanswer@admtools.lab.fiware.org>
ha scritto:
> [image: FIWARE-Lab]
>
> Dear FIWARE Lab user,
>
> You Trial account has expired in region Spain2. This implies that your
> cloud account will be removed, all resources created in any of the FIWARE
> Cloud Portal Lab nodes associated with your authorized organization will be
> deleted and you will not be able to use the FIWARE Lab resources anymore.
>
> The deletion of the resources would not be instantaneous but from that day
> (Thursday, July 17th 2019) we cannot guarantee their consistency.
>
> If you want to continue using your resources, we encourage you to write an
> email explaining your reasons to keep your account to
> fiware-lab-help@lists.fi-ware.org
>
> Nevertheless, if you decide to back up all your work in those resources,
> we encourage you to take all the actions to do it before Thursday, July
> 17th 2019.
>
> Best Regards,
> FIWARE Lab Team
>
> —
> You are receiving this message because you are a registered FIWARE Lab
> cloud user <https://cloud.lab.fiware.org>.
> 2019 (c) FIWARE <http://www.fiware.org/>.
>
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: viviana latino <vivi.liferay@gmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Answered
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
The issue has been emailed:
HELP-16111) Re: [Fiware-lab-help] Trial account expiration *Your VMs are up and running.
Regards,
José Ignacio
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
------------------------
.
Issue id:
HELP-16111Description:
Dear Fiware,
unfortunately I did not read the email in which you notified me the
account closure.
I ask politely if the virtual machine and the associated account can be
restored,
so that I can continue to study fiware generic enablers. On the virtual
machine I had created some docker containers
and at the moment I lost all my work
Maybe if you could restore the virtual machine I could make a backup and
then try to work locally on my pc
thank you very much for the opportunity.
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
Mail
priva di virus. www.avast.com
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
Il giorno mer 3 lug 2019 alle ore 14:23 <noanswer@admtools.lab.fiware.org>
ha scritto:
> [image: FIWARE-Lab]
>
> Dear FIWARE Lab user,
>
> You Trial account has expired in region Spain2. This implies that your
> cloud account will be removed, all resources created in any of the FIWARE
> Cloud Portal Lab nodes associated with your authorized organization will be
> deleted and you will not be able to use the FIWARE Lab resources anymore.
>
> The deletion of the resources would not be instantaneous but from that day
> (Thursday, July 17th 2019) we cannot guarantee their consistency.
>
> If you want to continue using your resources, we encourage you to write an
> email explaining your reasons to keep your account to
> fiware-lab-help@lists.fi-ware.org
>
> Nevertheless, if you decide to back up all your work in those resources,
> we encourage you to take all the actions to do it before Thursday, July
> 17th 2019.
>
> Best Regards,
> FIWARE Lab Team
>
> —
> You are receiving this message because you are a registered FIWARE Lab
> cloud user <https://cloud.lab.fiware.org>.
> 2019 (c) FIWARE <http://www.fiware.org/>.
>
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: viviana latino <vivi.liferay@gmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Open
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.