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  1. Help-Desk
  2. HELP-16111

Re: [Fiware-lab-help] Trial account expiration

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Fiware,
      unfortunately I did not read the email in which you notified me the
      account closure.
      I ask politely if the virtual machine and the associated account can be
      restored,
      so that I can continue to study fiware generic enablers. On the virtual
      machine I had created some docker containers
      and at the moment I lost all my work .
      Maybe if you could restore the virtual machine I could make a backup and
      then try to work locally on my pc
      thank you very much for the opportunity.

      <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
      Mail
      priva di virus. www.avast.com
      <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
      <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

      Il giorno mer 3 lug 2019 alle ore 14:23 <noanswer@admtools.lab.fiware.org>
      ha scritto:

      > [image: FIWARE-Lab]
      >
      > Dear FIWARE Lab user,
      >
      > You Trial account has expired in region Spain2. This implies that your
      > cloud account will be removed, all resources created in any of the FIWARE
      > Cloud Portal Lab nodes associated with your authorized organization will be
      > deleted and you will not be able to use the FIWARE Lab resources anymore.
      >
      > The deletion of the resources would not be instantaneous but from that day
      > (Thursday, July 17th 2019) we cannot guarantee their consistency.
      >
      > If you want to continue using your resources, we encourage you to write an
      > email explaining your reasons to keep your account to
      > fiware-lab-help@lists.fi-ware.org
      >
      > Nevertheless, if you decide to back up all your work in those resources,
      > we encourage you to take all the actions to do it before Thursday, July
      > 17th 2019.
      >
      > Best Regards,
      > FIWARE Lab Team
      >
      > —
      > You are receiving this message because you are a registered FIWARE Lab
      > cloud user <https://cloud.lab.fiware.org>.
      > 2019 (c) FIWARE <http://www.fiware.org/>.
      >

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      [Created via e-mail received from: viviana latino <vivi.liferay@gmail.com>]

        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        jicg José Ignacio Carretero Guarde made changes -
        External Participants vivi.liferay@gmail.com
        fla Fernando Lopez made changes -
        Assignee José Ignacio Carretero Guarde [ jicg ]
        fla Fernando Lopez made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: