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  1. Help-Desk
  2. HELP-15143

[fiware-stackoverflow] Client - Agent Information Reporting Error: "DEVICE_GROUP_NOT_FOUND"

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      Description

      Created question in FIWARE Q/A platform on 11-12-2018 at 02:12
      Please, ANSWER this question AT https://stackoverflow.com/questions/53715995/client-agent-information-reporting-error-device-group-not-found

      Question:
      Client - Agent Information Reporting Error: "DEVICE_GROUP_NOT_FOUND"

      Description:
      It appears that IoT-Agent isn't receiving measures, Agent's log says device group not found [MONGO-ALARM]. Does anyone understand what this error means or how to fix it?
      Agent's log:

      time=2018-12-10T16:48:24.824Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.COAPRouter | msg=Handling request with method [POST] on url [/rd/1] with messageId [24748]
      time=2018-12-10T16:48:24.826Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.UpdateRegistration | msg=Handling update registration request
      time=2018-12-10T16:48:24.826Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.COAPUtils | msg=Extracting query parameters from request
      time=2018-12-10T16:48:24.827Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.UpdateRegistration | msg=Updating device register with lifetime [undefined] and address [193.136.33.222].

      {"op":"IOTAgent.LWM2MHandlers","time":"2018-12-10T16:48:24.827Z","lvl":"DEBUG","msg":"Handling update registration of the device"}

      time=2018-12-10T16:48:24.829Z | lvl=DEBUG | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.MongoDBGroupRegister | srv=n/a | subsrv=n/a | msg=Looking for group params ["resource","apikey"] with queryObj {} | comp=IoTAgent
      time=2018-12-10T16:48:24.835Z | lvl=DEBUG | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.MongoDBGroupRegister | srv=n/a | subsrv=n/a | msg=Device group for fields [["resource","apikey"]] not found: [{}] | comp=IoTAgent
      **time=2018-12-10T16:48:24.836Z | lvl=ERROR | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.Alarms | srv=n/a | subsrv=n/a | msg=Raising [MONGO-ALARM]:

      {"name":"DEVICE_GROUP_NOT_FOUND","message":"Couldn\t find device group","code":404}

      | comp=IoTAgent**
      time=2018-12-10T16:48:24.836Z | lvl=DEBUG | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.MongoDBDeviceRegister | srv=n/a | subsrv=n/a | msg=Looking for device with id [raspiSensorTV]. | comp=IoTAgent
      time=2018-12-10T16:48:24.843Z | lvl=ERROR | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.Alarms | srv=n/a | subsrv=n/a | msg=Releasing [MONGO-ALARM] | comp=IoTAgent

      {"op":"IOTAgent.LWM2MHandlers","time":"2018-12-10T16:48:24.843Z","lvl":"DEBUG","msg":"Preregistered device found."}

      time=2018-12-10T16:48:24.844Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.UpdateRegistration | msg=Update registration request ended successfully

      {"time":"2018-12-10T16:48:24.894Z","lvl":"DEBUG","msg":"Observers created successfully."}

      The log above appears everytime the device signals to have sent a measure, but my query for provisioned devices returns empty list:

      curl -X GET \
      'http://localhost:4041/iot/devices' \
      -H 'fiware-service: smartGondor' \
      -H 'fiware-servicepath: /gardens'

      {"count":0,"devices":[]}

      Any idea please?

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        backlogmanager Backlog Manager added a comment -

        2018-12-11 03:05|CREATED monitor | # answers= 0, accepted answer= False

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        backlogmanager Backlog Manager added a comment - 2018-12-11 03:05|CREATED monitor | # answers= 0, accepted answer= False
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        backlogmanager Backlog Manager added a comment -

        2018-12-21 00:06|UPDATED status: transition Answer| # answers= 1, accepted answer= False

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        backlogmanager Backlog Manager added a comment - 2018-12-21 00:06|UPDATED status: transition Answer| # answers= 1, accepted answer= False
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        backlogmanager Backlog Manager added a comment -

        2018-12-21 03:05|UPDATED status: transition Answered| # answers= 1, accepted answer= False

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        backlogmanager Backlog Manager added a comment - 2018-12-21 03:05|UPDATED status: transition Answered| # answers= 1, accepted answer= False
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        jason.fox Jason Fox added a comment -

        Answered on StackOverflow, no further responses. Closing

        Show
        jason.fox Jason Fox added a comment - Answered on StackOverflow, no further responses. Closing

          People

          • Assignee:
            jason.fox Jason Fox
            Reporter:
            backlogmanager Backlog Manager
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              Updated:
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