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[fiware-stackoverflow] Client - Agent Information Reporting Error: "DEVICE_GROUP_NOT_FOUND"

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          Description

          Created question in FIWARE Q/A platform on 11-12-2018 at 02:12
          Please, ANSWER this question AT https://stackoverflow.com/questions/53715995/client-agent-information-reporting-error-device-group-not-found

          Question:
          Client - Agent Information Reporting Error: "DEVICE_GROUP_NOT_FOUND"

          Description:
          It appears that IoT-Agent isn't receiving measures, Agent's log says device group not found [MONGO-ALARM]. Does anyone understand what this error means or how to fix it?
          Agent's log:

          time=2018-12-10T16:48:24.824Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.COAPRouter | msg=Handling request with method [POST] on url [/rd/1] with messageId [24748]
          time=2018-12-10T16:48:24.826Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.UpdateRegistration | msg=Handling update registration request
          time=2018-12-10T16:48:24.826Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.COAPUtils | msg=Extracting query parameters from request
          time=2018-12-10T16:48:24.827Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.UpdateRegistration | msg=Updating device register with lifetime [undefined] and address [193.136.33.222].

          {"op":"IOTAgent.LWM2MHandlers","time":"2018-12-10T16:48:24.827Z","lvl":"DEBUG","msg":"Handling update registration of the device"}

          time=2018-12-10T16:48:24.829Z | lvl=DEBUG | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.MongoDBGroupRegister | srv=n/a | subsrv=n/a | msg=Looking for group params ["resource","apikey"] with queryObj {} | comp=IoTAgent
          time=2018-12-10T16:48:24.835Z | lvl=DEBUG | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.MongoDBGroupRegister | srv=n/a | subsrv=n/a | msg=Device group for fields [["resource","apikey"]] not found: [{}] | comp=IoTAgent
          **time=2018-12-10T16:48:24.836Z | lvl=ERROR | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.Alarms | srv=n/a | subsrv=n/a | msg=Raising [MONGO-ALARM]:

          {"name":"DEVICE_GROUP_NOT_FOUND","message":"Couldn\t find device group","code":404}

          | comp=IoTAgent**
          time=2018-12-10T16:48:24.836Z | lvl=DEBUG | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.MongoDBDeviceRegister | srv=n/a | subsrv=n/a | msg=Looking for device with id [raspiSensorTV]. | comp=IoTAgent
          time=2018-12-10T16:48:24.843Z | lvl=ERROR | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.Alarms | srv=n/a | subsrv=n/a | msg=Releasing [MONGO-ALARM] | comp=IoTAgent

          {"op":"IOTAgent.LWM2MHandlers","time":"2018-12-10T16:48:24.843Z","lvl":"DEBUG","msg":"Preregistered device found."}

          time=2018-12-10T16:48:24.844Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.UpdateRegistration | msg=Update registration request ended successfully

          {"time":"2018-12-10T16:48:24.894Z","lvl":"DEBUG","msg":"Observers created successfully."}

          The log above appears everytime the device signals to have sent a measure, but my query for provisioned devices returns empty list:

          curl -X GET \
          'http://localhost:4041/iot/devices' \
          -H 'fiware-service: smartGondor' \
          -H 'fiware-servicepath: /gardens'

          {"count":0,"devices":[]}

          Any idea please?

            Activity

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            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		9d 21h 1 Backlog Manager 21/Dec/18 12:06 AM
            In Progress In Progress Answered Answered
            		2h 59m 1 Backlog Manager 21/Dec/18 3:06 AM
            Answered Answered Closed Closed
            		35d 13h 22m 1 Jason Fox 25/Jan/19 4:28 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            jason.fox Jason Fox made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
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            jason.fox Jason Fox added a comment -

            Answered on StackOverflow, no further responses. Closing

            Show
            jason.fox Jason Fox added a comment - Answered on StackOverflow, no further responses. Closing
            fla Fernando Lopez made changes -
            HD-Enabler IDAS [ 10884 ]
            Description
            Created question in FIWARE Q/A platform on 11-12-2018 at 02:12
            {color: red}Please, ANSWER this question AT{color} https://stackoverflow.com/questions/53715995/client-agent-information-reporting-error-device-group-not-found


            +Question:+
            Client - Agent Information Reporting Error: "DEVICE_GROUP_NOT_FOUND"

            +Description:+
            It appears that IoT-Agent isn't receiving measures, Agent's log says device group not found [MONGO-ALARM]. Does anyone understand what this error means or how to fix it?
            Agent's log:

            time=2018-12-10T16:48:24.824Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.COAPRouter | msg=Handling request with method [POST] on url [/rd/1] with messageId [24748]
            time=2018-12-10T16:48:24.826Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.UpdateRegistration | msg=Handling update registration request
            time=2018-12-10T16:48:24.826Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.COAPUtils | msg=Extracting query parameters from request
            time=2018-12-10T16:48:24.827Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.UpdateRegistration | msg=Updating device register with lifetime [undefined] and address [193.136.33.222].
            {"op":"IOTAgent.LWM2MHandlers","time":"2018-12-10T16:48:24.827Z","lvl":"DEBUG","msg":"Handling update registration of the device"}
            time=2018-12-10T16:48:24.829Z | lvl=DEBUG | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.MongoDBGroupRegister | srv=n/a | subsrv=n/a | msg=Looking for group params ["resource","apikey"] with queryObj {} | comp=IoTAgent
            time=2018-12-10T16:48:24.835Z | lvl=DEBUG | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.MongoDBGroupRegister | srv=n/a | subsrv=n/a | msg=Device group for fields [["resource","apikey"]] not found: [{}] | comp=IoTAgent
            **time=2018-12-10T16:48:24.836Z | lvl=ERROR | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.Alarms | srv=n/a | subsrv=n/a | msg=Raising [MONGO-ALARM]: {"name":"DEVICE_GROUP_NOT_FOUND","message":"Couldn\t find device group","code":404} | comp=IoTAgent**
            time=2018-12-10T16:48:24.836Z | lvl=DEBUG | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.MongoDBDeviceRegister | srv=n/a | subsrv=n/a | msg=Looking for device with id [raspiSensorTV]. | comp=IoTAgent
            time=2018-12-10T16:48:24.843Z | lvl=ERROR | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.Alarms | srv=n/a | subsrv=n/a | msg=Releasing [MONGO-ALARM] | comp=IoTAgent
            {"op":"IOTAgent.LWM2MHandlers","time":"2018-12-10T16:48:24.843Z","lvl":"DEBUG","msg":"Preregistered device found."}
            time=2018-12-10T16:48:24.844Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.UpdateRegistration | msg=Update registration request ended successfully
            {"time":"2018-12-10T16:48:24.894Z","lvl":"DEBUG","msg":"Observers created successfully."}


            The log above appears everytime the device signals to have sent a measure, but my query for provisioned devices returns empty list:

            curl -X GET \
              'http://localhost:4041/iot/devices' \
              -H 'fiware-service: smartGondor' \
              -H 'fiware-servicepath: /gardens'

            {"count":0,"devices":[]}


            Any idea please?
            		Created question in FIWARE Q/A platform on 11-12-2018 at 02:12
            {color: red}Please, ANSWER this question AT{color} https://stackoverflow.com/questions/53715995/client-agent-information-reporting-error-device-group-not-found


            +Question:+
            Client - Agent Information Reporting Error: "DEVICE_GROUP_NOT_FOUND"

            +Description:+
            It appears that IoT-Agent isn't receiving measures, Agent's log says device group not found [MONGO-ALARM]. Does anyone understand what this error means or how to fix it?
            Agent's log:

            time=2018-12-10T16:48:24.824Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.COAPRouter | msg=Handling request with method [POST] on url [/rd/1] with messageId [24748]
            time=2018-12-10T16:48:24.826Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.UpdateRegistration | msg=Handling update registration request
            time=2018-12-10T16:48:24.826Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.COAPUtils | msg=Extracting query parameters from request
            time=2018-12-10T16:48:24.827Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.UpdateRegistration | msg=Updating device register with lifetime [undefined] and address [193.136.33.222].
            {"op":"IOTAgent.LWM2MHandlers","time":"2018-12-10T16:48:24.827Z","lvl":"DEBUG","msg":"Handling update registration of the device"}
            time=2018-12-10T16:48:24.829Z | lvl=DEBUG | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.MongoDBGroupRegister | srv=n/a | subsrv=n/a | msg=Looking for group params ["resource","apikey"] with queryObj {} | comp=IoTAgent
            time=2018-12-10T16:48:24.835Z | lvl=DEBUG | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.MongoDBGroupRegister | srv=n/a | subsrv=n/a | msg=Device group for fields [["resource","apikey"]] not found: [{}] | comp=IoTAgent
            **time=2018-12-10T16:48:24.836Z | lvl=ERROR | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.Alarms | srv=n/a | subsrv=n/a | msg=Raising [MONGO-ALARM]: {"name":"DEVICE_GROUP_NOT_FOUND","message":"Couldn\t find device group","code":404} | comp=IoTAgent**
            time=2018-12-10T16:48:24.836Z | lvl=DEBUG | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.MongoDBDeviceRegister | srv=n/a | subsrv=n/a | msg=Looking for device with id [raspiSensorTV]. | comp=IoTAgent
            time=2018-12-10T16:48:24.843Z | lvl=ERROR | corr=54b6621d-65fd-43db-ac9b-fade34e4d947 | trans=54b6621d-65fd-43db-ac9b-fade34e4d947 | op=IoTAgentNGSI.Alarms | srv=n/a | subsrv=n/a | msg=Releasing [MONGO-ALARM] | comp=IoTAgent
            {"op":"IOTAgent.LWM2MHandlers","time":"2018-12-10T16:48:24.843Z","lvl":"DEBUG","msg":"Preregistered device found."}
            time=2018-12-10T16:48:24.844Z | lvl=DEBUG | corr=n/a | trans=n/a | op=LWM2MLib.UpdateRegistration | msg=Update registration request ended successfully
            {"time":"2018-12-10T16:48:24.894Z","lvl":"DEBUG","msg":"Observers created successfully."}


            The log above appears everytime the device signals to have sent a measure, but my query for provisioned devices returns empty list:

            curl -X GET \
              'http://localhost:4041/iot/devices' \
              -H 'fiware-service: smartGondor' \
              -H 'fiware-servicepath: /gardens'

            {"count":0,"devices":[]}


            Any idea please?
            fla Fernando Lopez made changes -
            Assignee Jason Fox [ jason.fox ]
            Hide
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            backlogmanager Backlog Manager added a comment -

            2018-12-21 03:05|UPDATED status: transition Answered| # answers= 1, accepted answer= False

            Show
            backlogmanager Backlog Manager added a comment - 2018-12-21 03:05|UPDATED status: transition Answered| # answers= 1, accepted answer= False
            backlogmanager Backlog Manager made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
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            backlogmanager Backlog Manager added a comment -

            2018-12-21 00:06|UPDATED status: transition Answer| # answers= 1, accepted answer= False

            Show
            backlogmanager Backlog Manager added a comment - 2018-12-21 00:06|UPDATED status: transition Answer| # answers= 1, accepted answer= False
            backlogmanager Backlog Manager made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-TECH-HELP [ 10278 ]
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            backlogmanager Backlog Manager added a comment -

            2018-12-11 03:05|CREATED monitor | # answers= 0, accepted answer= False

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            backlogmanager Backlog Manager added a comment - 2018-12-11 03:05|CREATED monitor | # answers= 0, accepted answer= False
            backlogmanager Backlog Manager created issue -

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              • Assignee:
                jason.fox Jason Fox
                Reporter:
                backlogmanager Backlog Manager
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