Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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HD-Node:Noida
Description
Dear Fiware lab help desk,
I'm using FIWARE-Lab on Noida Node but I'm facing a problem that a created volume cannot delete on the cloud portal.
I found that volume attached to "None", I guess that is the cause which cannot delete the volume.
Please confirm the attached.
Could you tell me how to delete the volume?
Best Regards,
Naoya Anzai
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[Created via e-mail received from: Naoya Anzai <n-anzai@bu.jp.nec.com>]
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2d 3h 38m | 1 | Noida Node Helpdesk | 13/Sep/18 8:21 AM | |||||
|
26s | 1 | Noida Node Helpdesk | 13/Sep/18 8:21 AM | |||||
|
4d 23h 17m | 1 | Noida Node Helpdesk | 18/Sep/18 7:38 AM |
| Fix Version/s | 2021 [ 12600 ] |
| Summary | [Fiware-lab-help] Failed to drop my created volume. | FIWARE.Request.Lab.Noida.Failed to drop my created volume. |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
| Attachment | RE About HELP-14613.msg [ 64985 ] |
Dear Anzai San,
Volume should not be in attached state or in use state, in order to delete it.
Volume is attached to an instance.
For deleting the volume, Go to Volume Tab in the cloud portal, select the volume that you want to delete and select "Manage Attachments" Tab from the drop down list in the Action column ( as shown in attached detach_1.png screenshot) , Detach the volume ( as shown is attached detach_3.png, detach_4.png and detach_5.png screenshots) and then try to delete it.
Note: After clicking on manage attachment tab, sometimes error occurs as shown in attached detach_2.png screenshot and get logged out from cloud portal. So, one should try again to detach and delete the volume.
Please confirm if issue get resolved using above provided input/response.
Regards,
Fiware Lab Team Noida
| Attachment | detach_5.png [ 64955 ] | |
| Attachment | detach_4.png [ 64956 ] | |
| Attachment | detach_3.png [ 64957 ] | |
| Attachment | detach_2.png [ 64958 ] | |
| Attachment | detach_1.png [ 64959 ] |
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
Hi Naoya Anzai,
I think volume is attached to an instance.
For deleting the volume, Go to Volume Tab in the cloud portal, select the volume that you want to delete and select "Manage Attachments" Tab from the drop down list in the Action column , Detach the volume and then try to delete it.
I think this will solve your issue. If you face any problem, kindly revert back on this ticket.
Regards,
Fiware Lab Team Noida
| HD-Node | Noida [ 11305 ] |
| Assignee | Fernando Lopez [ fla ] | Noida Node Helpdesk [ atul_pandey ] |
| Assignee | Fernando Lopez [ fla ] |
| Field | Original Value | New Value |
|---|---|---|
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
Issue w.r.t
HELP-14613is resolved now. We have attached the email regarding the confirmation of user received on 18th SepHowever it was the issue user (i.e. Naoya Anzai) was not able to get alert email from Fiware tool. We have to do email conversation separately to resolve this issue.