Dear support,

I have a problem with opening ports. Account is for igor.despot@mht.net. On Fiware Lab Cloud account, I created an instance, Ubuntu 16.04 and added floating IP address 217.172.12.231, added rules to default security group to open ports and added that security group to instance. I also created new security group with rules and added it to the instance. I added rules to some ports (5672,5671,1433, etc.) after I assigned security groups to the instance. On Ubuntu, the firewall is inactive, and app is running on port 5672. It can be reached locally. But I still cannot connect to the port 5672 (or 5671, 1433, etc.) by IP address or hostname I assigned to it, every connection is timeout, and online tool returns that ports are closed.
One more question, when I do soft reboot of the instance, am I going to loose data and programs I install on it?
Thank you in advance.

Best regards,
Marija Borisov

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[Created via e-mail received from: Borisov Marija <Marija.Borisov@eng.it>]