Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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HD-Node:Vicenza
Description
Dear support,
I have a problem with opening ports. Account is for igor.despot@mht.net. On Fiware Lab Cloud account, I created an instance, Ubuntu 16.04 and added floating IP address 217.172.12.231, added rules to default security group to open ports and added that security group to instance. I also created new security group with rules and added it to the instance. I added rules to some ports (5672,5671,1433, etc.) after I assigned security groups to the instance. On Ubuntu, the firewall is inactive, and app is running on port 5672. It can be reached locally. But I still cannot connect to the port 5672 (or 5671, 1433, etc.) by IP address or hostname I assigned to it, every connection is timeout, and online tool returns that ports are closed.
One more question, when I do soft reboot of the instance, am I going to loose data and programs I install on it?
Thank you in advance.
Best regards,
Marija Borisov
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[Created via e-mail received from: Borisov Marija <Marija.Borisov@eng.it>]
Activity
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
19h 33m | 1 | Vicenza Node Support | 01/Aug/18 7:34 AM | |||||
|
8m | 1 | Vicenza Node Support | 01/Aug/18 7:42 AM | |||||
|
2s | 1 | Vicenza Node Support | 01/Aug/18 7:42 AM |
Fix Version/s | 2021 [ 12600 ] |
Summary | FIWARE.Request.Lab.Open ports. | FIWARE.Request.Lab.Vicenza.Open ports. |
HD-Node | Vicenza [ 11101 ] |
Summary | [Fiware-lab-help] Open ports | FIWARE.Request.Lab.Open ports. |
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Assignee | José Ignacio Carretero Guarde [ jicg ] | Vicenza Node Support [ mauropecetti ] |
Assignee | José Ignacio Carretero Guarde [ jicg ] |
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
Hi,
for security reasons, only the following ports are opened for external access:
22,80,443,3389
8000-9000
1026
5000-5255
4041
3000
2376
27017
30303
1022
2375
4243
9090
9091
25001
3306
6060
If you need others ports you have to send a request.
About the second question: only if you terminate the instance you are going to lose all data and programs.
BR
Mauro
PS
After your registration on fiware-lab I sent you (by jira) a note where I specified the ports policy, did you received that note?