Details
-
Type:
extRequest
-
Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: None
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Labels:None
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External Participants:
-
HD-Node:Spain
Description
good morning, as a systems technician that I understand that it means to
access by ssh, I have more than 3 days without access to the instance by
ssh.
name instance:
"dragon"
current state "turning off"
in
https://cloud.lab.fiware.org/project/instances/
Apparently these states do not review who should give a minimum of
support in this portal, and this should be immediate, jump an alert of a
pending status, refreshed and all so happy, but it is unfortunate, a pity.
If you do the favor of turning off this equipment, I'll put it in motion
but I do not want to lose the job of that instance.
Thanks for everything.
.-...................................
En español. idioma natal.
Buenos dias, como tecnico de sistemas que entiendo que supone acceder
por ssh, llevo mas de 3 dias sin acceso a la instancia por ssh.
name instancia:
"dragon"
actual estado "apagando"
en
https://cloud.lab.fiware.org/project/instances/
Por lo visto no revisan estos estados quienes deberian dar un minimo de
soporte en este portal, y esto deberia ser inmediato, saltar una alerta
de un estado pendiente, lo refrescan y todos tan contentos, pero es
lamentable, una pena.
Si hacen el favor de termina de apagar este equipo, ya la pondre yo en
marcha pero no quiero perder el trabajo de tal instancia .
Gracias por todo.
[Created via e-mail received from: Florencio Valladolid <florencio.valladolid@gmail.com>]
Activity
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The issue has been emailed:
HELP-14026) estado actual instancia dragon es apagando por favor solucionen apagenla de una vez *Dear user,
I think that this ticket is related to this one.
https://jira.fiware.org/browse/HELP-14025
We close the ticket for replication.
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
------------------------
Issue id:
HELP-14026Description:
good morning, as a systems technician that I understand that it means to
access by ssh, I have more than 3 days without access to the instance by
ssh.
name instance:
"dragon"
current state "turning off"
in
https://cloud.lab.fiware.org/project/instances/
Apparently these states do not review who should give a minimum of
support in this portal, and this should be immediate, jump an alert of a
pending status, refreshed and all so happy, but it is unfortunate, a pity.
If you do the favor of turning off this equipment, I'll put it in motion
but I do not want to lose the job of that instance.
Thanks for everything.
.-...................................
En español. idioma natal.
Buenos dias, como tecnico de sistemas que entiendo que supone acceder
por ssh, llevo mas de 3 dias sin acceso a la instancia por ssh.
name instancia:
"dragon"
actual estado "apagando"
en
https://cloud.lab.fiware.org/project/instances/
Por lo visto no revisan estos estados quienes deberian dar un minimo de
soporte en este portal, y esto deberia ser inmediato, saltar una alerta
de un estado pendiente, lo refrescan y todos tan contentos, pero es
lamentable, una pena.
Si hacen el favor de termina de apagar este equipo, ya la pondre yo en
marcha pero no quiero perder el trabajo de tal instancia .
Gracias por todo.
[Created via e-mail received from: Florencio Valladolid <florencio.valladolid@gmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Open
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.