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  1. Help-Desk
  2. HELP-14009

FIWARE.Request.Lab.Spain.Fwd: Your Trial account in FIWARE Lab Cloud has expired

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      To whom it may concern,

      We received the following notification about the account W4T Cloud
      associated with deustotech.energy@deusto.es. Currently, this account is
      part of the "Waste4Think organization". Waste4Think (waste4think.eu/) is an
      H2020 project that is based on the FIWARE technology. The Virtual Machines
      of the project are hosted on a FIWARE licensed account different from
      W4TCloud. As managers of the Waste4Think project, we use this account to
      follow what is being deployed on "Waste4Think organization" for development
      purposes.

      We would like to keep this account active. The project ends in the second
      semester of 2019, therefore, the Community account falls short to what we
      may need to support development until the end of the project.

      What are other available options?

      Best regards.

      ---------- Forwarded message ----------
      From: <noanswer@admtools.lab.fiware.org>
      Date: 19 April 2018 at 18:19
      Subject: Your Trial account in FIWARE Lab Cloud has expired
      To: deustotech.energy@deusto.es

      [image: FIWARE-Lab]

      Dear FIWARE Lab user,

      You Trial account has expired. This implies that your cloud account will be
      removed, all resources created in any of the FIWARE Cloud Portal Lab nodes
      associated with your authorized organization will be deleted and you will
      not be able to use the FIWARE Lab resources anymore.

      The deletion of the resources would not be instantaneous but from that day
      (Thursday, April 26th 2018) we cannot guarantee their consistency.

      If you want to continue using your resources, we encourage you to follow
      the steps to upgrade to Community Account (http://forge.fiware.org/
      plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:Upgrade
      to_Community_Account). You can also write an email explaining your reasons
      to keep your account to fiware-lab-help@lists.fi-ware.org

      Nevertheless, if you decide to back up all your work in those resources, we
      encourage you to take all the actions to do it before Thursday, April 26th
      2018.

      Best Regards,
      FIWARE Lab Team


      You are receiving this message because you are a registered FIWARE Lab
      cloud user <https://cloud.lab.fiware.org>.
      2018 (c) FIWARE <http://www.fiware.org/>.


      Cruz Enrique Borges Hernández
      Associate Researcher – DeustoTech Energy and Environment

      Universidad de Deusto / Deustuko Unibertsitatea
      Avda. Universidades, 24, 48007 Bilbao, Spain
      Tel: 944139003 ext.2052
      cruz.borges@deusto.es

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Cruz Enrique Borges Hernandez <cruz.borges@deusto.es>]

        Activity

        Hide
        spain.node Spain Node Support Team added a comment -

        Hi,

        I would encourage you to ask for a community account.

        Best regards,
        José Ignacio.


        −−−
        José Ignacio Carretero

        FIWARE Cloud and Platform Expert
        FIWARE Foundation
        FIWARE Foundation
        Franklinstrasse 13A
        10587 Berlin
        email: joseignacio.carretero@fiware.org
        <joseignacio.carretero@fiware.org>
        www: http://fiware.org
        twitter: @jicarreterogu @FIWARE
        skype: jicarretero

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        Show
        spain.node Spain Node Support Team added a comment - Hi, I would encourage you to ask for a community account. Best regards, José Ignacio. – −−− José Ignacio Carretero FIWARE Cloud and Platform Expert FIWARE Foundation FIWARE Foundation Franklinstrasse 13A 10587 Berlin email: joseignacio.carretero@fiware.org < joseignacio.carretero@fiware.org > www: http://fiware.org twitter: @jicarreterogu @FIWARE skype: jicarretero __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help
        Hide
        fla Fernando Lopez added a comment -

        The issue has been emailed:

        • Time sent: 23/Apr/18 9:26 AM
        • To: cruz.borges@deusto.es
        • with subject: *(HELP-14009) [Fiware-lab-help] Fwd: Your Trial account in FIWARE Lab Cloud has expired *

        Hi user,

        I would encourage you to ask for a community account. We need to know exactly what is the account that we have to keep. Additionally, if you need any support in terms of the FIWARE technology or standardization activities please do not hesitate to contact with us.

        Best regards,
        José Ignacio.

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Spain Node Support Team - Friday 8:41 PM
        ------------------
        Hi,

        I would encourage you to ask for a community account.

        Best regards,
        José Ignacio.


        −−−
        José Ignacio Carretero

        FIWARE Cloud and Platform Expert
        FIWARE Foundation
        FIWARE Foundation
        Franklinstrasse 13A
        10587 Berlin
        email: joseignacio.carretero@fiware.org
        <joseignacio.carretero@fiware.org>
        www: http://fiware.org
        twitter: @jicarreterogu @FIWARE
        skype: jicarretero

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        ------------------------
        Issue id: HELP-14009
        Description:
        To whom it may concern,

        We received the following notification about the account W4T Cloud
        associated with deustotech.energy@deusto.es. Currently, this account is
        part of the "Waste4Think organization". Waste4Think (waste4think.eu/) is an
        H2020 project that is based on the FIWARE technology. The Virtual Machines
        of the project are hosted on a FIWARE licensed account different from
        W4TCloud. As managers of the Waste4Think project, we use this account to
        follow what is being deployed on "Waste4Think organization" for development
        purposes.

        We would like to keep this account active. The project ends in the second
        semester of 2019, therefore, the Community account falls short to what we
        may need to support development until the end of the project.

        What are other available options?

        Best regards.

        ---------- Forwarded message ----------
        From: <noanswer@admtools.lab.fiware.org>
        Date: 19 April 2018 at 18:19
        Subject: Your Trial account in FIWARE Lab Cloud has expired
        To: deustotech.energy@deusto.es

        [image: FIWARE-Lab]

        Dear FIWARE Lab user,

        You Trial account has expired. This implies that your cloud account will be
        removed, all resources created in any of the FIWARE Cloud Portal Lab nodes
        associated with your authorized organization will be deleted and you will
        not be able to use the FIWARE Lab resources anymore.

        The deletion of the resources would not be instantaneous but from that day
        (Thursday, April 26th 2018) we cannot guarantee their consistency.

        If you want to continue using your resources, we encourage you to follow
        the steps to upgrade to Community Account (http://forge.fiware.org/
        plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:Upgrade
        to_Community_Account). You can also write an email explaining your reasons
        to keep your account to fiware-lab-help@lists.fi-ware.org

        Nevertheless, if you decide to back up all your work in those resources, we
        encourage you to take all the actions to do it before Thursday, April 26th
        2018.

        Best Regards,
        FIWARE Lab Team


        You are receiving this message because you are a registered FIWARE Lab
        cloud user <https://cloud.lab.fiware.org>.
        2018 (c) FIWARE <http://www.fiware.org/>.


        Cruz Enrique Borges Hernández
        Associate Researcher – DeustoTech Energy and Environment

        Universidad de Deusto / Deustuko Unibertsitatea
        Avda. Universidades, 24, 48007 Bilbao, Spain
        Tel: 944139003 ext.2052
        cruz.borges@deusto.es

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Cruz Enrique Borges Hernandez <cruz.borges@deusto.es>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Open

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 23/Apr/18 9:26 AM To: cruz.borges@deusto.es with subject: *( HELP-14009 ) [Fiware-lab-help] Fwd: Your Trial account in FIWARE Lab Cloud has expired * Hi user, I would encourage you to ask for a community account. We need to know exactly what is the account that we have to keep. Additionally, if you need any support in terms of the FIWARE technology or standardization activities please do not hesitate to contact with us. Best regards, José Ignacio. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Spain Node Support Team - Friday 8:41 PM ------------------ Hi, I would encourage you to ask for a community account. Best regards, José Ignacio. – −−− José Ignacio Carretero FIWARE Cloud and Platform Expert FIWARE Foundation FIWARE Foundation Franklinstrasse 13A 10587 Berlin email: joseignacio.carretero@fiware.org < joseignacio.carretero@fiware.org > www: http://fiware.org twitter: @jicarreterogu @FIWARE skype: jicarretero __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help ------------------------ Issue id: HELP-14009 Description: To whom it may concern, We received the following notification about the account W4T Cloud associated with deustotech.energy@deusto.es. Currently, this account is part of the "Waste4Think organization". Waste4Think (waste4think.eu/) is an H2020 project that is based on the FIWARE technology. The Virtual Machines of the project are hosted on a FIWARE licensed account different from W4TCloud. As managers of the Waste4Think project, we use this account to follow what is being deployed on "Waste4Think organization" for development purposes. We would like to keep this account active. The project ends in the second semester of 2019, therefore, the Community account falls short to what we may need to support development until the end of the project. What are other available options? Best regards. ---------- Forwarded message ---------- From: <noanswer@admtools.lab.fiware.org> Date: 19 April 2018 at 18:19 Subject: Your Trial account in FIWARE Lab Cloud has expired To: deustotech.energy@deusto.es [image: FIWARE-Lab] Dear FIWARE Lab user, You Trial account has expired. This implies that your cloud account will be removed, all resources created in any of the FIWARE Cloud Portal Lab nodes associated with your authorized organization will be deleted and you will not be able to use the FIWARE Lab resources anymore. The deletion of the resources would not be instantaneous but from that day (Thursday, April 26th 2018) we cannot guarantee their consistency. If you want to continue using your resources, we encourage you to follow the steps to upgrade to Community Account ( http://forge.fiware.org/ plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab: Upgrade to_Community_Account). You can also write an email explaining your reasons to keep your account to fiware-lab-help@lists.fi-ware.org Nevertheless, if you decide to back up all your work in those resources, we encourage you to take all the actions to do it before Thursday, April 26th 2018. Best Regards, FIWARE Lab Team — You are receiving this message because you are a registered FIWARE Lab cloud user < https://cloud.lab.fiware.org >. 2018 (c) FIWARE < http://www.fiware.org/ >. – Cruz Enrique Borges Hernández Associate Researcher – DeustoTech Energy and Environment Universidad de Deusto / Deustuko Unibertsitatea Avda. Universidades, 24, 48007 Bilbao, Spain Tel: 944139003 ext.2052 cruz.borges@deusto.es __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Cruz Enrique Borges Hernandez <cruz.borges@deusto.es>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: