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  1. Help-Desk
  2. HELP-14006

FIWARE.Request.Lab.Spain.Instances Stuck rebooting

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi!
      I'm having problems with my Fiware cloud instances.
      3 days ago, I tried to reboot my Instance because I couldn't access by ssh.
      From that day, the instance is stuck at reboot and I cannot access.
      My FI-LAB user account is:
      carlosfuertes@grupotecopy.es

      I attach a Picture of Fiware-Lab Cloud Portal to show the state of my
      instances.

      I would appreciate a fast response because I have my Database deployed
      there and I cannot access.

      Greetings

      __________________________________________________________________________________________

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      [Created via e-mail received from: Pablo Casanova <pcasanova.salas@gmail.com>]

        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Instances Stuck rebooting FIWARE.Request.Lab.Spain.Instances Stuck rebooting
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        fla Fernando Lopez made changes -
        Assignee José Ignacio Carretero Guarde [ jicg ] Fernando Lopez [ fla ]
        fla Fernando Lopez made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        fla Fernando Lopez made changes -
        HD-Node Spain [ 10846 ]
        fla Fernando Lopez made changes -
        Assignee José Ignacio Carretero Guarde [ jicg ]
        fla Fernando Lopez made changes -
        External Participants pcasanova.salas@gmail.com
        spain.node Spain Node Support Team made changes -
        Attachment Foundation-31B.png [ 64043 ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            fla Fernando Lopez
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: