Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-13993

FIWARE.Request.Lab.Spain.FIWARE Lab Assistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Spain

      Description

      Hi,
      I'm unable to restart an cloud instance with id
      *5438345d-fd95-4a1f-9936-81d7af09c945.
      *Can you restart it? Had to restart it, because the website it hosted is
      down and I'm unable to ssh into the server. This happens every ~6 months. A
      hard reset usually helps, but now I'm unable to restart the instance.

      Regards,
      Renārs

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: =?UTF-8?Q?Ren=C4=81rs_Vilnis?= <renars.vilnis@gmail.com>]

        Activity

        Hide
        spain.node Spain Node Support Team added a comment -

        Sorry, but unfortunatelly we are having hardware problems which we are
        trying to solve with the Hardware providers. I'll tell you when
        everything is solved

        Sorry for the inconveniences.

        Regards,
        José Ignacio


        −−−
        José Ignacio Carretero

        FIWARE Cloud and Platform Expert
        FIWARE Foundation
        FIWARE Foundation
        Franklinstrasse 13A
        10587 Berlin
        email: joseignacio.carretero@fiware.org
        <joseignacio.carretero@fiware.org>
        www: http://fiware.org
        twitter: @jicarreterogu @FIWARE
        skype: jicarretero

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        Show
        spain.node Spain Node Support Team added a comment - Sorry, but unfortunatelly we are having hardware problems which we are trying to solve with the Hardware providers. I'll tell you when everything is solved Sorry for the inconveniences. Regards, José Ignacio – −−− José Ignacio Carretero FIWARE Cloud and Platform Expert FIWARE Foundation FIWARE Foundation Franklinstrasse 13A 10587 Berlin email: joseignacio.carretero@fiware.org < joseignacio.carretero@fiware.org > www: http://fiware.org twitter: @jicarreterogu @FIWARE skype: jicarretero __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        The VM is up again

        Show
        jicg José Ignacio Carretero Guarde added a comment - The VM is up again

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: