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  1. Help-Desk
  2. HELP-13993

FIWARE.Request.Lab.Spain.FIWARE Lab Assistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None
        • HD-Node:
          Spain

          Description

          Hi,
          I'm unable to restart an cloud instance with id
          *5438345d-fd95-4a1f-9936-81d7af09c945.
          *Can you restart it? Had to restart it, because the website it hosted is
          down and I'm unable to ssh into the server. This happens every ~6 months. A
          hard reset usually helps, but now I'm unable to restart the instance.

          Regards,
          Renārs

          __________________________________________________________________________________________

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          [Created via e-mail received from: =?UTF-8?Q?Ren=C4=81rs_Vilnis?= <renars.vilnis@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		1h 58m 1 José Ignacio Carretero Guarde 19/Apr/18 11:51 AM
            In Progress In Progress Answered Answered
            		2s 1 José Ignacio Carretero Guarde 19/Apr/18 11:51 AM
            Answered Answered Closed Closed
            		6d 21h 15m 1 José Ignacio Carretero Guarde 26/Apr/18 9:06 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.Spain.FIWARE Lab Assistance
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            The VM is up again

            Show
            jicg José Ignacio Carretero Guarde added a comment - The VM is up again
            jicg José Ignacio Carretero Guarde made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            jicg José Ignacio Carretero Guarde made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            jicg José Ignacio Carretero Guarde made changes -
            Assignee José Ignacio Carretero Guarde [ jicg ]
            spain.node Spain Node Support Team made changes -
            Attachment Screen Shot 2018-04-19 at 10.41.56.png [ 64034 ]
            Attachment Foundation-31B.png [ 64035 ]
            Hide
            Permalink
            spain.node Spain Node Support Team added a comment -

            Sorry, but unfortunatelly we are having hardware problems which we are
            trying to solve with the Hardware providers. I'll tell you when
            everything is solved

            Sorry for the inconveniences.

            Regards,
            José Ignacio

            –
            −−−
            José Ignacio Carretero

            FIWARE Cloud and Platform Expert
            FIWARE Foundation
            FIWARE Foundation
            Franklinstrasse 13A
            10587 Berlin
            email: joseignacio.carretero@fiware.org
            <joseignacio.carretero@fiware.org>
            www: http://fiware.org
            twitter: @jicarreterogu @FIWARE
            skype: jicarretero

            __________________________________________________________________________________________

            You can get more information about our cookies and privacy policies on the following links:

            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fiware.org
            https://lists.fiware.org/listinfo/fiware-lab-help

            Show
            spain.node Spain Node Support Team added a comment - Sorry, but unfortunatelly we are having hardware problems which we are trying to solve with the Hardware providers. I'll tell you when everything is solved Sorry for the inconveniences. Regards, José Ignacio – −−− José Ignacio Carretero FIWARE Cloud and Platform Expert FIWARE Foundation FIWARE Foundation Franklinstrasse 13A 10587 Berlin email: joseignacio.carretero@fiware.org < joseignacio.carretero@fiware.org > www: http://fiware.org twitter: @jicarreterogu @FIWARE skype: jicarretero __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: