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  1. Help-Desk
  2. HELP-13718

FIWARE.Request.Lab.Britanny.Cloud Instance SSH access

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None
        • HD-Node:
          Britanny

          Description

          Dear Admin,

          I'm having issue connecting to a cloud instance.
          The error message obtained is "Permission denied (publickey)".
          I've tried generating public private key with ssh-keygen -t rsa -f
          cloud.key and connect using ssh -i cloud.key root@floating_ip but
          unsuccessful.
          I also tried to create key pair using in https://cloud.lab.fiware.
          org/project/access_and_security/ and downloaded the private key to ssh but
          the access get denied too. The sample response i get is as below.

          [image: Inline image 1]

          Regards,
          Yap

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          [Created via e-mail received from: Khong-Lim Yap <klyap1991@gmail.com>]

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            Activity

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            fla Fernando Lopez added a comment - - edited

            Dear user,

            Could you give us your email account and the region in which you are working?

            FIWAE Team

            Show
            fla Fernando Lopez added a comment - - edited Dear user, Could you give us your email account and the region in which you are working? FIWAE Team
            Hide
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            fw.ext.user FW External User added a comment -

            Dear Yap,

            I think you problem is that you try to connect using the created “cloud.key” private-key and the instances are created using USM and test2 keypairs, which you have not downloaded in the moment of creation.

            You have 2 possibilities:

            First, you can create a private-key in the “Acces&Security” section, but you can download it only in the moment of the creation.

            After that you can see only the public-key in the keypair information.

            Then you can start the instance using this key.

            The second one is to import your cloud.key ssh-keygen generated public-keypair and then start an instance using it.

            [cid:image001.jpg@01D3A96D.275DBB60]

            For other questions don’t hesitate to contact us.

            BR,

            Cristian CMECIU

            Fiware-Lab/ Brittany Region

            support-brittany@images-et-reseaux.com<support-brittany@images-et-reseaux.com>

            ----Message d'origine----
            De : Fernando Lopez (JIRA) jira-help-desk@jira.fiware.org
            Envoyé : vendredi 16 février 2018 14:57
            À : Support Brittany <support-brittany@images-et-reseaux.com>
            Objet : [FIWARE-JIRA] (HELP-13718) [Fiware-lab-help] Cloud Instance SSH access

            [ https://jira.fiware.org/browse/HELP-13718?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

            Fernando Lopez reassigned HELP-13718:

            -------------------------------------

            Assignee: Britanny Node Support (was: Fernando Lopez)

            –

            This message was sent by Atlassian JIRA

            (v6.4.1#64016)

            Show
            fw.ext.user FW External User added a comment - Dear Yap, I think you problem is that you try to connect using the created “cloud.key” private-key and the instances are created using USM and test2 keypairs, which you have not downloaded in the moment of creation. You have 2 possibilities: First, you can create a private-key in the “Acces&Security” section, but you can download it only in the moment of the creation. After that you can see only the public-key in the keypair information. Then you can start the instance using this key. The second one is to import your cloud.key ssh-keygen generated public-keypair and then start an instance using it. [cid:image001.jpg@01D3A96D.275DBB60] For other questions don’t hesitate to contact us. BR, Cristian CMECIU Fiware-Lab/ Brittany Region support-brittany@images-et-reseaux.com< support-brittany@images-et-reseaux.com > ---- Message d'origine ---- De : Fernando Lopez (JIRA) jira-help-desk@jira.fiware.org Envoyé : vendredi 16 février 2018 14:57 À : Support Brittany <support-brittany@images-et-reseaux.com> Objet : [FIWARE-JIRA] ( HELP-13718 ) [Fiware-lab-help] Cloud Instance SSH access [ https://jira.fiware.org/browse/HELP-13718?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] Fernando Lopez reassigned HELP-13718 : ------------------------------------- Assignee: Britanny Node Support (was: Fernando Lopez) – This message was sent by Atlassian JIRA (v6.4.1#64016)

              People

              • Assignee:
                support-brittany Britanny Node Support
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: