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  1. Help-Desk
  2. HELP-13718

FIWARE.Request.Lab.Britanny.Cloud Instance SSH access

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Britanny

      Description

      Dear Admin,

      I'm having issue connecting to a cloud instance.
      The error message obtained is "Permission denied (publickey)".
      I've tried generating public private key with ssh-keygen -t rsa -f
      cloud.key and connect using ssh -i cloud.key root@floating_ip but
      unsuccessful.
      I also tried to create key pair using in https://cloud.lab.fiware.
      org/project/access_and_security/ and downloaded the private key to ssh but
      the access get denied too. The sample response i get is as below.

      [image: Inline image 1]

      Regards,
      Yap

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      [Created via e-mail received from: Khong-Lim Yap <klyap1991@gmail.com>]

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        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Cloud Instance SSH access FIWARE.Request.Lab.Britanny.Cloud Instance SSH access
        support-brittany Britanny Node Support made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        fw.ext.user FW External User made changes -
        Attachment image001.jpg [ 63938 ]
        support-brittany Britanny Node Support made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        fla Fernando Lopez made changes -
        Assignee Fernando Lopez [ fla ] Britanny Node Support [ support-brittany ]
        fla Fernando Lopez made changes -
        HD-Node Britanny [ 11100 ]
        fla Fernando Lopez made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        fla Fernando Lopez made changes -
        Assignee Fernando Lopez [ fla ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            support-brittany Britanny Node Support
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: