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  1. Help-Desk
  2. HELP-1349

FIWARE.Request.Lab.Spain.FI-Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: Sprint 4.1.2
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear all,

          we are a partner in the Finesce project and for the implementation
          I have launched a CEP instance in the Region Spain with a keypair integrated and a public IP-address associated to it.

          Until around 12:00 h today I could login via ssh into to VM with the keyfile.
          Now if I try to login I am asked to present a password.
          Nothing has changed, not the keyfile, my known_hosts file etc.

          This is the second time this happens (that is why I launched a new instance yesterday) and I don’t know how I can rectify the situation.

          It would be very much appreciated if you could help with this situation.

          As I said the region is Spain, the instance CEP, the IP-addresses are 10.0.8.61, 130.206.85.123 and the name is VPP-Spain-2014112.

          Thanks in advance and kind regards,
          Adelheid

          Adelheid Weinert
          Q-Smart

          QSC AG
          Talbotstr. 25
          52068 Aachen

          Telefon: 0221 669-8308
          E-Mail: adelheid.weinert@qsc.de<vorname.name@qsc.de>
          Internet: www.qsc.de<http://www.qsc.de/>

          Sitz der Gesellschaft: Köln - Amtsgericht Köln HRB-Nummer 28281
          Vorstand: Jürgen Hermann (Vorsitzender), Barbara Stolz, Henning Reinecke
          Vorsitzender des Aufsichtsrats: Dr. Bernd Schlobohm

          Besuchen Sie auch unser Blog unter blog.qsc.de<http://blog.qsc.de/>

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: "Weinert, Adelheid" <adelheid.weinert@qsc.de>]

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            FW External User
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            Guillermo Jimenez
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            FW External User

            Activity

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            fw.ext.user FW External User created issue -
            florian Florian Schreiner made changes -
            Field Original Value New Value
            Assignee Spain Node Support Team [ spain.node ]
            florian Florian Schreiner made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            henar Henar Muñoz made changes -
            Assignee Spain Node Support Team [ spain.node ] Guillermo Jiménez Prieto [ guillermo.jimenez ]
            Hide
            Permalink
            gjimenez Guillermo Jimenez added a comment -

            Dear Adelheid,

            Can you try if you are able to access now?
            It should be work fine.

            Please let me know if this problem happens again.
            Best Regards

            On 13 Nov 2014, at 13:37, Weinert, Adelheid <adelheid.weinert@qsc.de<adelheid.weinert@qsc.de>> wrote:

            Dear all,

            we are a partner in the Finesce project and for the implementation
            I have launched a CEP instance in the Region Spain with a keypair integrated and a public IP-address associated to it.

            Until around 12:00 h today I could login via ssh into to VM with the keyfile.
            Now if I try to login I am asked to present a password.
            Nothing has changed, not the keyfile, my known_hosts file etc.

            This is the second time this happens (that is why I launched a new instance yesterday) and I don’t know how I can rectify the situation.

            It would be very much appreciated if you could help with this situation.

            As I said the region is Spain, the instance CEP, the IP-addresses are 10.0.8.61, 130.206.85.123 and the name is VPP-Spain-2014112.

            Thanks in advance and kind regards,
            Adelheid

            Adelheid Weinert
            Q-Smart

            QSC AG
            Talbotstr. 25
            52068 Aachen

            Telefon: 0221 669-8308
            E-Mail: adelheid.weinert@qsc.de<vorname.name@qsc.de>
            Internet: www.qsc.de<http://www.qsc.de/>

            Sitz der Gesellschaft: Köln - Amtsgericht Köln HRB-Nummer 28281
            Vorstand: Jürgen Hermann (Vorsitzender), Barbara Stolz, Henning Reinecke
            Vorsitzender des Aufsichtsrats: Dr. Bernd Schlobohm

            Besuchen Sie auch unser Blog unter blog.qsc.de<http://blog.qsc.de/>

            Show
            gjimenez Guillermo Jimenez added a comment - Dear Adelheid, Can you try if you are able to access now? It should be work fine. Please let me know if this problem happens again. Best Regards On 13 Nov 2014, at 13:37, Weinert, Adelheid <adelheid.weinert@qsc.de< adelheid.weinert@qsc.de >> wrote: Dear all, we are a partner in the Finesce project and for the implementation I have launched a CEP instance in the Region Spain with a keypair integrated and a public IP-address associated to it. Until around 12:00 h today I could login via ssh into to VM with the keyfile. Now if I try to login I am asked to present a password. Nothing has changed, not the keyfile, my known_hosts file etc. This is the second time this happens (that is why I launched a new instance yesterday) and I don’t know how I can rectify the situation. It would be very much appreciated if you could help with this situation. As I said the region is Spain, the instance CEP, the IP-addresses are 10.0.8.61, 130.206.85.123 and the name is VPP-Spain-2014112. Thanks in advance and kind regards, Adelheid Adelheid Weinert Q-Smart QSC AG Talbotstr. 25 52068 Aachen Telefon: 0221 669-8308 E-Mail: adelheid.weinert@qsc.de< vorname.name@qsc.de > Internet: www.qsc.de< http://www.qsc.de/ > Sitz der Gesellschaft: Köln - Amtsgericht Köln HRB-Nummer 28281 Vorstand: Jürgen Hermann (Vorsitzender), Barbara Stolz, Henning Reinecke Vorsitzender des Aufsichtsrats: Dr. Bernd Schlobohm Besuchen Sie auch unser Blog unter blog.qsc.de< http://blog.qsc.de/ >
            gjimenez Guillermo Jimenez made changes -
            Attachment text.html [ 12457 ]
            gjimenez Guillermo Jimenez made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            gjimenez Guillermo Jimenez made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Closed [ 6 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Dear All,

            Thank you very much for your help.
            It is working now!

            Can I do something so that is stays that way?

            Kind regards,
            Adelheid

            Am 14.11.2014 um 10:07 schrieb e.fiware <e.fiware.tid@telefonica.com<e.fiware.tid@telefonica.com>>:

            Dear Adelheid,

            Can you try if you are able to access now?
            It should be work fine.

            Please let me know if this problem happens again.
            Best Regards

            On 13 Nov 2014, at 13:37, Weinert, Adelheid <adelheid.weinert@qsc.de<adelheid.weinert@qsc.de>> wrote:

            Dear all,

            we are a partner in the Finesce project and for the implementation
            I have launched a CEP instance in the Region Spain with a keypair integrated and a public IP-address associated to it.

            Until around 12:00 h today I could login via ssh into to VM with the keyfile.
            Now if I try to login I am asked to present a password.
            Nothing has changed, not the keyfile, my known_hosts file etc.

            This is the second time this happens (that is why I launched a new instance yesterday) and I don’t know how I can rectify the situation.

            It would be very much appreciated if you could help with this situation.

            As I said the region is Spain, the instance CEP, the IP-addresses are 10.0.8.61, 130.206.85.123 and the name is VPP-Spain-2014112.

            Thanks in advance and kind regards,
            Adelheid

            Adelheid Weinert
            Q-Smart

            QSC AG
            Talbotstr. 25
            52068 Aachen

            Telefon: 0221 669-8308
            E-Mail: adelheid.weinert@qsc.de<vorname.name@qsc.de>
            Internet: www.qsc.de<http://www.qsc.de/>

            Sitz der Gesellschaft: Köln - Amtsgericht Köln HRB-Nummer 28281
            Vorstand: Jürgen Hermann (Vorsitzender), Barbara Stolz, Henning Reinecke
            Vorsitzender des Aufsichtsrats: Dr. Bernd Schlobohm

            Besuchen Sie auch unser Blog unter blog.qsc.de<http://blog.qsc.de/>

            Show
            fw.ext.user FW External User added a comment - Dear All, Thank you very much for your help. It is working now! Can I do something so that is stays that way? Kind regards, Adelheid Am 14.11.2014 um 10:07 schrieb e.fiware <e.fiware.tid@telefonica.com< e.fiware.tid@telefonica.com >>: Dear Adelheid, Can you try if you are able to access now? It should be work fine. Please let me know if this problem happens again. Best Regards On 13 Nov 2014, at 13:37, Weinert, Adelheid <adelheid.weinert@qsc.de< adelheid.weinert@qsc.de >> wrote: Dear all, we are a partner in the Finesce project and for the implementation I have launched a CEP instance in the Region Spain with a keypair integrated and a public IP-address associated to it. Until around 12:00 h today I could login via ssh into to VM with the keyfile. Now if I try to login I am asked to present a password. Nothing has changed, not the keyfile, my known_hosts file etc. This is the second time this happens (that is why I launched a new instance yesterday) and I don’t know how I can rectify the situation. It would be very much appreciated if you could help with this situation. As I said the region is Spain, the instance CEP, the IP-addresses are 10.0.8.61, 130.206.85.123 and the name is VPP-Spain-2014112. Thanks in advance and kind regards, Adelheid Adelheid Weinert Q-Smart QSC AG Talbotstr. 25 52068 Aachen Telefon: 0221 669-8308 E-Mail: adelheid.weinert@qsc.de< vorname.name@qsc.de > Internet: www.qsc.de< http://www.qsc.de/ > Sitz der Gesellschaft: Köln - Amtsgericht Köln HRB-Nummer 28281 Vorstand: Jürgen Hermann (Vorsitzender), Barbara Stolz, Henning Reinecke Vorsitzender des Aufsichtsrats: Dr. Bernd Schlobohm Besuchen Sie auch unser Blog unter blog.qsc.de< http://blog.qsc.de/ >
            fw.ext.user FW External User made changes -
            Attachment text.html [ 12458 ]
            mev Manuel Escriche made changes -
            Fix Version/s Sprint 4.1.2 [ 10738 ]
            mev Manuel Escriche made changes -
            Sender Email adelheid.weinert@qsc.de
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FI-Lab Assistance FIWARE.Request.Lab.FI-Lab Assistance.
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.FI-Lab Assistance. FIWARE.Request.Lab.Spain.FI-Lab Assistance.
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		20h 30m 1 Guillermo Jimenez 14/Nov/14 10:10 AM
            In Progress In Progress Closed Closed
            		11s 1 Guillermo Jimenez 14/Nov/14 10:10 AM

              People

              • Assignee:
                gjimenez Guillermo Jimenez
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: