Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Buenas,
Mi usuario es "juan.sancho". Estoy intentando entrar en el Cloud Portal y me salta un mensaje << Unauthorized. Please try logging in again. >>
El caso es que hace unas horas no podía acceder, se quedaba cargando. Al cabo de un rato, ya podía acceder y trabajar. Al cabo de otro poco me ha sacado de la sesión (estaba usándolo, así que no ha expirado mi sesión por inactividad), y ahora este mensaje de Unauthorized ....
Ayuda please!
Saludos,
Juan Sancho
Energy Sector ICT Engineer
ATOS Research & Innovation
T: +34 94 666 2065
Contact me on Circuit<https://eu.yourcircuit.com/#/email/juan.sancho@atos.net>
Av. Capuchinos Basurto, 6, 3ºB
48013 Bilbao - Spain
H2020 First Digital Services Company<https://ec.europa.eu/research/evaluations/pdf/archive/h2020_monitoring_reports/second_h2020_annual_monitoring_report.pdf>
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This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.
Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.
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[Created via e-mail received from: "Sancho, Juan" <juan.sancho@atos.net>]
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2h 35m | 1 | José Ignacio Carretero Guarde | 04/Dec/17 11:23 AM | |||||
|
1s | 1 | José Ignacio Carretero Guarde | 04/Dec/17 11:23 AM | |||||
|
2d 23h 17m | 1 | José Ignacio Carretero Guarde | 07/Dec/17 10:40 AM |
| Fix Version/s | 2021 [ 12600 ] |
| Summary | FIWARE.Request.Lab.FIWARE Lab Assistance. | FIWARE.Request.Lab.Spain.FIWARE Lab Assistance. |
| HD-Node | Spain [ 10846 ] |
| Comment |
[ Comment by jira-help-desk@jira.fiware.org : Spam detection software, running on the system "fiware-forge-01", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: [ https://jira.fiware.org/browse/HELP-12999?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [...] Content analysis details: (6.1 points, 4.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- 1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist [URIs: latedeliver.com] 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist [URIs: latedeliver.com] 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 3.8 HELO_LOCALHOST HELO_LOCALHOST -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] ] |
| Comment |
[ Comment by jira-help-desk@jira.fiware.org : Spam detection software, running on the system "fiware-forge-01", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: [ https://jira.fiware.org/browse/HELP-12999?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated (HELP-13082) [SPAM] Website Job Application > > > Key: https://jira.fiware.org/browse/HELP-12999 > Project: Help-Desk > Issue Type: extRequest > Reporter: FW External User > Attachments: [FIWARE-JIRA] ( [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, [FIWARE-JIRA] (HELP-13082) [Fiware-general-help] [SPAM] Website Job Application > > > Spam detection software, running on the system "fiware-forge-01", has > identified this incoming email as possible spam. The original message > has been attached to this so you can view it (if it isn't spam) or label > similar future email. If you have any questions, see > the administrator of that system for details. > Content preview: [ https://jira.fiware.org/browse/HELP-13082?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel > ] FW External User updated HELP-13082: > [Fiware-general-help] [SPAM] Website > Job Application > > > Key: HELP-13082 > URL: https://jira.fiware.org/browse/HELP-13082 > > Project: Help-Desk > Issue Type: extRequest > Components: SPAM > Reporter: > FW External User > Attachments: [FIWARE-JIRA] (HELP-12876) [Fiware-general-help] > [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, [FIWARE-JIRA] > (HELP-12877) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] > Website Job Application, [FIWARE-JIRA] (HELP-12878) [Fiware-general-help] > [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, [FIWARE-JIRA] > (HELP-12879) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] > Website Job Application, [FIWARE-JIRA] (HELP-12880) [Fiware-general-help] > [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, [FIWARE-JIRA] > (HELP-12881) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] > Website Job Application, [FIWARE-JIRA] (HELP-12882) [Fiware-general-help] > [SPAM] [FIWARE-JIRA] [...] Content analysis details: (6.9 points, 4.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 3.8 HELO_LOCALHOST HELO_LOCALHOST 1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist [URIs: latedeliver.com] 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist [URIs: latedeliver.com] -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.8 RDNS_NONE Delivered to internal network by a host with no rDNS ] |
| Comment |
[ Comment by jira-help-desk@jira.fiware.org : Spam detection software, running on the system "fiware-forge-01", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: [ https://jira.fiware.org/browse/HELP-12999?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [...] Content analysis details: (6.9 points, 4.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- 1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist [URIs: latedeliver.com] 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist [URIs: latedeliver.com] 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 3.8 HELO_LOCALHOST HELO_LOCALHOST -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.8 RDNS_NONE Delivered to internal network by a host with no rDNS ] |
| Comment |
[ Comment by jira-help-desk@jira.fiware.org : Spam detection software, running on the system "fiware-forge-01", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: [ https://jira.fiware.org/browse/HELP-12999?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated (HELP-13082) [SPAM] Website Job Application > > > Key: https://jira.fiware.org/browse/HELP-12999 > Project: Help-Desk > Issue Type: extRequest > Reporter: FW External User > Attachments: [FIWARE-JIRA] (HELP-13082) [Fiware-general-help] [SPAM] Website Job Application > > > Spam detection software, running on the system "fiware-forge-01", has > identified this incoming email as possible spam. The original message > has been attached to this so you can view it (if it isn't spam) or label > similar future email. If you have any questions, see > the administrator of that system for details. > Content preview: [ https://jira.fiware.org/browse/HELP-13082?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel > ] FW External User updated HELP-13082: > [Fiware-general-help] [SPAM] Website > Job Application > > > Key: HELP-13082 > URL: https://jira.fiware.org/browse/HELP-13082 > > Project: Help-Desk > Issue Type: extRequest > Components: SPAM > Reporter: > FW External User > Attachments: [FIWARE-JIRA] (HELP-12876) [Fiware-general-help] > [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, [FIWARE-JIRA] > (HELP-12877) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] > Website Job Application, [FIWARE-JIRA] (HELP-12878) [Fiware-general-help] > [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, [FIWARE-JIRA] > (HELP-12879) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] > Website Job Application, [FIWARE-JIRA] (HELP-12880) [Fiware-general-help] > [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, [FIWARE-JIRA] > (HELP-12881) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] > Website Job Application, [FIWARE-JIRA] (HELP-12882) [Fiware-general-help] > [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, [FIWARE-JIRA] > (HELP-12883) [Fiware-general-help] [SPAM] [...] Content analysis details: (6.9 points, 4.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- 1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist [URIs: latedeliver.com] 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist [URIs: latedeliver.com] 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 3.8 HELO_LOCALHOST HELO_LOCALHOST -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.8 RDNS_NONE Delivered to internal network by a host with no rDNS ] |
| Attachment |
[FIWARE-JIRA] ( |
| Attachment |
[FIWARE-JIRA] ( |
| Attachment |
[FIWARE-JIRA] ( |
| Attachment | [FIWARE-JIRA] (HELP-12999) FIWARE.Request.Lab.FIWARE Lab Assistance. [ 62898 ] |
| Attachment | [FIWARE-JIRA] (HELP-12999) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 62895 ] |
| Attachment | [FIWARE-JIRA] (HELP-12999) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 62894 ] |
| Attachment | [FIWARE-JIRA] (HELP-12999) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 61202 ] |
| Summary | [Fiware-lab-help] FIWARE Lab Assistance | FIWARE.Request.Lab.FIWARE Lab Assistance. |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Assignee | Atos Spain Tenerife Node Support Team [ fw_support_st ] | José Ignacio Carretero Guarde [ jicg ] |
| Assignee | José Ignacio Carretero Guarde [ jicg ] | Atos Spain Tenerife Node Support Team [ fw_support_st ] |
| Assignee | José Ignacio Carretero Guarde [ jicg ] |
| Field | Original Value | New Value |
|---|---|---|
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
Dear Juan,
The language used to communicate with FIWARE Help is English. The Cloud Portal is working well, although you don't have any node assigned. You were assigned to SpainTenerife node and the closed the node.
I guess the node administrators informed you by email about 2 months ago that they were closing the node and requesting their users to migrate their VMs and resources.
I also guess this is the same ticket as https://jira.fiware.org/browse/HELP-12997, so, I'm closing it and let's solve this one.
Best regards,
José Ignacio