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  1. Help-Desk
  2. HELP-12901

FIWARE.Request.Lab.Spain.FIWARE Lab Assistance.

    Details

      Description

      Hello,
      I have completed the "Request Community Account upgrade" on 30/10/2017 and no answer has arrived.
      Could you verify if all the process is being done correctly?
      Thanks,    Mike
      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: mike@sparsity-technologies.com]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        3m 8s 1 José Ignacio Carretero Guarde 06/Nov/17 7:39 AM
        In Progress In Progress Answered Answered
        21s 1 José Ignacio Carretero Guarde 06/Nov/17 7:39 AM
        Answered Answered Closed Closed
        1s 1 José Ignacio Carretero Guarde 06/Nov/17 7:39 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        fla Fernando Lopez made changes -
        Labels frontierCities2
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.FIWARE Lab Assistance. FIWARE.Request.Lab.Spain.FIWARE Lab Assistance.
        fla Fernando Lopez made changes -
        HD-Node Spain [ 10846 ]
        fla Fernando Lopez made changes -
        Comment [ Comment by jira-help-desk@jira.fiware.org :

        Spam detection software, running on the system "fiware-forge-01", has
        identified this incoming email as possible spam. The original message
        has been attached to this so you can view it (if it isn't spam) or label
        similar future email. If you have any questions, see
        the administrator of that system for details.

        Content preview: [ https://jira.fiware.org/browse/HELP-12901?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
           ] FW External User updated HELP-12901: > [Fiware-general-help] [SPAM] [FIWARE-JIRA]
           (HELP-13082) [SPAM] Website Job Application > > > Key: HELP-12901 > URL:
          https://jira.fiware.org/browse/HELP-12901 > Project: Help-Desk > Issue Type:
           extRequest > Reporter: FW External User > Attachments: [FIWARE-JIRA] (HELP-12901)
           [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job
           Application, [FIWARE-JIRA] (HELP-12901) FIWARE.Request.Lab.FIWARE Lab Assistance.,
           [FIWARE-JIRA] (HELP-13082) [Fiware-general-help] [SPAM] Website Job Application
           > > > Spam detection software, running on the system "fiware-forge-01", has
           > identified this incoming email as possible spam. The original message >
           has been attached to this so you can view it (if it isn't spam) or label
          > similar future email. If you have any questions, see > the administrator
           of that system for details. > Content preview: [ https://jira.fiware.org/browse/HELP-13082?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
           > ] FW External User updated HELP-13082: Attachment: [FIWARE-JIRA] (HELP-13082)
           > [Fiware-general-help] [SPAM] Website Job Application [...] > Content analysis
           details: (6.1 points, 4.5 required) > pts rule name description > ---- >
          1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist > [URIs: latedeliver.com]
           > 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist > [URIs:
           latedeliver.com] > 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 > 3.8 HELO_LOCALHOST
           HELO_LOCALHOST > -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% >
          [score: 0.0000] > > You can get more information about our cookies and privacy
           policies on the following links: > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy
           > - [...]

        Content analysis details: (6.9 points, 4.5 required)

         pts rule name description
        ---- ---------------------- --------------------------------------------------
         1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                    [URIs: latedeliver.com]
         2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                    [URIs: latedeliver.com]
         0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
         3.8 HELO_LOCALHOST HELO_LOCALHOST
        -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                    [score: 0.0000]
         0.8 RDNS_NONE Delivered to internal network by a host with no rDNS

        ]
        fla Fernando Lopez made changes -
        Comment [ Comment by jira-help-desk@jira.fiware.org :

        Spam detection software, running on the system "fiware-forge-01", has
        identified this incoming email as possible spam. The original message
        has been attached to this so you can view it (if it isn't spam) or label
        similar future email. If you have any questions, see
        the administrator of that system for details.

        Content preview: [ https://jira.fiware.org/browse/HELP-12901?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
           ] FW External User updated HELP-12901: Attachment: [FIWARE-JIRA] (HELP-12901)
           [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job
           Application [...]

        Content analysis details: (6.1 points, 4.5 required)

         pts rule name description
        ---- ---------------------- --------------------------------------------------
         1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                    [URIs: latedeliver.com]
         2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                    [URIs: latedeliver.com]
         0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
         3.8 HELO_LOCALHOST HELO_LOCALHOST
        -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                    [score: 0.0000]

        ]
        fla Fernando Lopez made changes -
        Comment [ Comment by jira-help-desk@jira.fiware.org :

        Spam detection software, running on the system "fiware-forge-01", has
        identified this incoming email as possible spam. The original message
        has been attached to this so you can view it (if it isn't spam) or label
        similar future email. If you have any questions, see
        the administrator of that system for details.

        Content preview: [ https://jira.fiware.org/browse/HELP-12901?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
           ] FW External User updated HELP-12901: Attachment: [FIWARE-JIRA] (HELP-12901)
           [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job
           Application [...]

        Content analysis details: (6.1 points, 4.5 required)

         pts rule name description
        ---- ---------------------- --------------------------------------------------
         1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                    [URIs: latedeliver.com]
         2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                    [URIs: latedeliver.com]
         0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
         3.8 HELO_LOCALHOST HELO_LOCALHOST
        -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                    [score: 0.0000]

        ]
        fla Fernando Lopez made changes -
        Comment [ Comment by jira-help-desk@jira.fiware.org :

        Spam detection software, running on the system "fiware-forge-01", has
        identified this incoming email as possible spam. The original message
        has been attached to this so you can view it (if it isn't spam) or label
        similar future email. If you have any questions, see
        the administrator of that system for details.

        Content preview: [ https://jira.fiware.org/browse/HELP-12901?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
           ] FW External User updated HELP-12901: Attachment: [FIWARE-JIRA] (HELP-12901)
           [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job
           Application [...]

        Content analysis details: (6.1 points, 4.5 required)

         pts rule name description
        ---- ---------------------- --------------------------------------------------
         1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                    [URIs: latedeliver.com]
         2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                    [URIs: latedeliver.com]
         0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
         3.8 HELO_LOCALHOST HELO_LOCALHOST
        -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                    [score: 0.0000]

        ]
        fla Fernando Lopez made changes -
        Comment [ Comment by jira-help-desk@jira.fiware.org :

        Spam detection software, running on the system "fiware-forge-01", has
        identified this incoming email as possible spam. The original message
        has been attached to this so you can view it (if it isn't spam) or label
        similar future email. If you have any questions, see
        the administrator of that system for details.

        Content preview: [ https://jira.fiware.org/browse/HELP-12901?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
           ] FW External User updated HELP-12901: > [Fiware-general-help] [SPAM] [FIWARE-JIRA]
           (HELP-13082) [SPAM] Website Job Application > > > Key: HELP-12901 > URL:
          https://jira.fiware.org/browse/HELP-12901 > Project: Help-Desk > Issue Type:
           extRequest > Reporter: FW External User > Attachments: [FIWARE-JIRA] (HELP-13082)
           [Fiware-general-help] [SPAM] Website Job Application > > > Spam detection
           software, running on the system "fiware-forge-01", has > identified this
          incoming email as possible spam. The original message > has been attached
          to this so you can view it (if it isn't spam) or label > similar future email.
           If you have any questions, see > the administrator of that system for details.
           > Content preview: [ https://jira.fiware.org/browse/HELP-13082?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
           > ] FW External User updated HELP-13082: Attachment: [FIWARE-JIRA] (HELP-13082)
           > [Fiware-general-help] [SPAM] Website Job Application [...] > Content analysis
           details: (6.1 points, 4.5 required) > pts rule name description > ---- >
          1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist > [URIs: latedeliver.com]
           > 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist > [URIs:
           latedeliver.com] > 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 > 3.8 HELO_LOCALHOST
           HELO_LOCALHOST > -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% >
          [score: 0.0000] > > You can get more information about our cookies and privacy
           policies on the following links: > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy
           > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE
           > Fiware-general-help mailing list > Fiware-general-help@lists.fiware.org
           > https://lists.fiware.org/listinfo/fiware-general-help > [Created via e-mail
           received [...]

        Content analysis details: (6.9 points, 4.5 required)

         pts rule name description
        ---- ---------------------- --------------------------------------------------
         1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                    [URIs: latedeliver.com]
         2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                    [URIs: latedeliver.com]
         0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
         3.8 HELO_LOCALHOST HELO_LOCALHOST
        -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                    [score: 0.0000]
         0.8 RDNS_NONE Delivered to internal network by a host with no rDNS

        ]
        fla Fernando Lopez made changes -
        Comment [ Comment by jira-help-desk@jira.fiware.org :

        Spam detection software, running on the system "fiware-forge-01", has
        identified this incoming email as possible spam. The original message
        has been attached to this so you can view it (if it isn't spam) or label
        similar future email. If you have any questions, see
        the administrator of that system for details.

        Content preview: [ https://jira.fiware.org/browse/HELP-12901?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
           ] FW External User updated HELP-12901: Attachment: [FIWARE-JIRA] (HELP-12901)
           [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job
           Application [...]

        Content analysis details: (6.9 points, 4.5 required)

         pts rule name description
        ---- ---------------------- --------------------------------------------------
         1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                    [URIs: latedeliver.com]
         2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                    [URIs: latedeliver.com]
         0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
         3.8 HELO_LOCALHOST HELO_LOCALHOST
        -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                    [score: 0.0000]
         0.8 RDNS_NONE Delivered to internal network by a host with no rDNS

        ]
        fla Fernando Lopez made changes -
        Comment [ Comment by jira-help-desk@jira.fiware.org :

        Spam detection software, running on the system "fiware-forge-01", has
        identified this incoming email as possible spam. The original message
        has been attached to this so you can view it (if it isn't spam) or label
        similar future email. If you have any questions, see
        the administrator of that system for details.

        Content preview: [ https://jira.fiware.org/browse/HELP-12901?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
           ] FW External User updated HELP-12901: > [Fiware-general-help] [SPAM] [FIWARE-JIRA]
           (HELP-13082) [SPAM] Website Job Application > > > Key: HELP-12901 > URL:
          https://jira.fiware.org/browse/HELP-12901 > Project: Help-Desk > Issue Type:
           extRequest > Reporter: FW External User > Attachments: [FIWARE-JIRA] (HELP-12901)
           [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job
           Application, [FIWARE-JIRA] (HELP-13082) [Fiware-general-help] [SPAM] Website
           Job Application > > > Spam detection software, running on the system "fiware-forge-01",
           has > identified this incoming email as possible spam. The original message
           > has been attached to this so you can view it (if it isn't spam) or label
           > similar future email. If you have any questions, see > the administrator
           of that system for details. > Content preview: [ https://jira.fiware.org/browse/HELP-13082?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
           > ] FW External User updated HELP-13082: Attachment: [FIWARE-JIRA] (HELP-13082)
           > [Fiware-general-help] [SPAM] Website Job Application [...] > Content analysis
           details: (6.1 points, 4.5 required) > pts rule name description > ---- >
          1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist > [URIs: latedeliver.com]
           > 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist > [URIs:
           latedeliver.com] > 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 > 3.8 HELO_LOCALHOST
           HELO_LOCALHOST > -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% >
          [score: 0.0000] > > You can get more information about our cookies and privacy
           policies on the following links: > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy
           > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE
           > Fiware-general-help mailing list > [...]

        Content analysis details: (6.9 points, 4.5 required)

         pts rule name description
        ---- ---------------------- --------------------------------------------------
         1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                    [URIs: latedeliver.com]
         2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                    [URIs: latedeliver.com]
         0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
         3.8 HELO_LOCALHOST HELO_LOCALHOST
        -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                    [score: 0.0000]
         0.8 RDNS_NONE Delivered to internal network by a host with no rDNS

        ]
        fla Fernando Lopez made changes -
        Attachment [FIWARE-JIRA] (HELP-12901) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 60410 ]
        fla Fernando Lopez made changes -
        Attachment [FIWARE-JIRA] (HELP-12901) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 60802 ]
        fla Fernando Lopez made changes -
        Attachment [FIWARE-JIRA] (HELP-12901) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 60803 ]
        fla Fernando Lopez made changes -
        Attachment [FIWARE-JIRA] (HELP-12901) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 61828 ]
        fw.ext.user FW External User made changes -
        Attachment [FIWARE-JIRA] (HELP-12901) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 61828 ]
        fw.ext.user FW External User made changes -
        fw.ext.user FW External User made changes -
        Attachment [FIWARE-JIRA] (HELP-12901) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 60803 ]
        fw.ext.user FW External User made changes -
        Attachment [FIWARE-JIRA] (HELP-12901) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 60802 ]
        fw.ext.user FW External User made changes -
        Attachment [FIWARE-JIRA] (HELP-12901) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 60410 ]
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        User mike@sparsity-technologies.com confirmed me he had access. So the ticket is properly closed. I didn't take any action (until now) on user urmeneta@ac.upc.edu — It is not the same case to me.

        Regards,
        José Ignacio

        Show
        jicg José Ignacio Carretero Guarde added a comment - User mike@sparsity-technologies.com confirmed me he had access. So the ticket is properly closed. I didn't take any action (until now) on user urmeneta@ac.upc.edu — It is not the same case to me. Regards, José Ignacio
        Hide
        fw.ext.user FW External User added a comment -

        Comment by urmeneta@ac.upc.edu :

        Hello,

        I still do not have access to https://cloud.lab.fiware.org/auth/login/ but I can access to https://account.lab.fiware.org

        Can you fix it, please?

        Best regards,

        Jordi Urmeneta.

        > On 7 Nov 2017, at 06:15, Help-Desk <jira-help-desk@jira.fiware.org> wrote:
        >
        >
        >

        Show
        fw.ext.user FW External User added a comment - Comment by urmeneta@ac.upc.edu : Hello, I still do not have access to https://cloud.lab.fiware.org/auth/login/ but I can access to https://account.lab.fiware.org Can you fix it, please? Best regards, Jordi Urmeneta. > On 7 Nov 2017, at 06:15, Help-Desk <jira-help-desk@jira.fiware.org> wrote: > > >
        Hide
        fw.ext.user FW External User added a comment -

        Comment by urmeneta@ac.upc.edu :

        Dear Jose Ignacio,

        It does not work with my username (urmeneta@ac.upc.edu).

        I can login to the lab account, but not to the cloud.

        I'm also working in the same project as Mike told you via the accelerator programme of frontierCities2.

        Best regards,

        Jordi Urmeneta.

        > On 7 Nov 2017, at 07:36, <mike@sparsity-technologies.com> <mike@sparsity-technologies.com> wrote:
        >
        > Hello,
        > now it works.
        >
        > Thank you,
        > MIke
        > -------- Original Message --------
        > Subject: [FIWARE-JIRA] (HELP-12901) FIWARE.Request.Lab.FIWARE Lab
        > Assistance.
        > From: Help-Desk <jira-help-desk@jira.fiware.org <jira-help-desk@jira.fiware.org>>
        > Date: Mon, November 06, 2017 11:43 am
        > To: mike@sparsity-technologies.com <mike@sparsity-technologies.com>
        > Cc: urmeneta@sparsity-technologies.com <urmeneta@sparsity-technologies.com>
        >
        >
        >

        Show
        fw.ext.user FW External User added a comment - Comment by urmeneta@ac.upc.edu : Dear Jose Ignacio, It does not work with my username (urmeneta@ac.upc.edu). I can login to the lab account, but not to the cloud. I'm also working in the same project as Mike told you via the accelerator programme of frontierCities2. Best regards, Jordi Urmeneta. > On 7 Nov 2017, at 07:36, <mike@sparsity-technologies.com> <mike@sparsity-technologies.com> wrote: > > Hello, > now it works. > > Thank you, > MIke > -------- Original Message -------- > Subject: [FIWARE-JIRA] ( HELP-12901 ) FIWARE.Request.Lab.FIWARE Lab > Assistance. > From: Help-Desk <jira-help-desk@jira.fiware.org < jira-help-desk@jira.fiware.org >> > Date: Mon, November 06, 2017 11:43 am > To: mike@sparsity-technologies.com < mike@sparsity-technologies.com > > Cc: urmeneta@sparsity-technologies.com < urmeneta@sparsity-technologies.com > > > >
        Hide
        fw.ext.user FW External User added a comment -

        Comment by mike@sparsity-technologies.com :

        Hello,now it works.
        Thank you,    MIke-------- Original Message --------
        Subject: [FIWARE-JIRA] (HELP-12901) FIWARE.Request.Lab.FIWARE Lab
        Assistance.

        Show
        fw.ext.user FW External User added a comment - Comment by mike@sparsity-technologies.com : Hello,now it works. Thank you,    MIke-------- Original Message -------- Subject: [FIWARE-JIRA] ( HELP-12901 ) FIWARE.Request.Lab.FIWARE Lab Assistance.
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Please, test again if you can login with the same password, if you can't login with your password I'll reset the cloud password for you and I'll send you a new password in a private mail. You can change it later.

        Regards,
        José Ignacio

        Show
        jicg José Ignacio Carretero Guarde added a comment - Please, test again if you can login with the same password, if you can't login with your password I'll reset the cloud password for you and I'll send you a new password in a private mail. You can change it later. Regards, José Ignacio
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.FIWARE Lab Assistance.
        Hide
        fw.ext.user FW External User added a comment -

        Comment by mike@sparsity-technologies.com :

        Hello,
        I have completed the information when click de button "Request Community Account upgrade" from [1]https://account.lab.fiware.org/ in order to have access to the fiware cloud ([2]https://cloud.lab.fiware.org/auth/login/?next=/).
        I have received that the upgrade has been done but when I try to access to "[3]https://cloud.lab.fiware.org/auth/login/?next=/)" with my user credentials, I can't access. It says "Invalid credentials."
        As I can see, in the same page "[4]https://cloud.lab.fiware.org/auth/login/?next=/)" there is also a "Request community account" button to fill with the same information as the "[5]https://account.lab.fiware.org/" page.
        So, the same info that I fill in page "[6]https://account.lab.fiware.org/" request button "Request Community Account upgrade" is sent to the same place that page "[7]https://cloud.lab.fiware.org/auth/login/?next=/" request button "Request community account"?
        I would need accés to the Fiware cloud.
        Could you help me please?
        Thanks,    Mike-------- Original Message --------
        Subject: [FIWARE-JIRA] (HELP-12901) [Fiware-lab-help] FIWARE Lab
        Assistance

        Show
        fw.ext.user FW External User added a comment - Comment by mike@sparsity-technologies.com : Hello, I have completed the information when click de button "Request Community Account upgrade" from [1] https://account.lab.fiware.org/ in order to have access to the fiware cloud ( [2] https://cloud.lab.fiware.org/auth/login/?next=/). I have received that the upgrade has been done but when I try to access to " [3] https://cloud.lab.fiware.org/auth/login/?next=/)" with my user credentials, I can't access. It says "Invalid credentials." As I can see, in the same page " [4] https://cloud.lab.fiware.org/auth/login/?next=/)" there is also a "Request community account" button to fill with the same information as the " [5] https://account.lab.fiware.org/" page. So, the same info that I fill in page " [6] https://account.lab.fiware.org/" request button "Request Community Account upgrade" is sent to the same place that page " [7] https://cloud.lab.fiware.org/auth/login/?next=/" request button "Request community account"? I would need accés to the Fiware cloud. Could you help me please? Thanks,    Mike-------- Original Message -------- Subject: [FIWARE-JIRA] ( HELP-12901 ) [Fiware-lab-help] FIWARE Lab Assistance
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
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        jicg José Ignacio Carretero Guarde added a comment -

        The FLUA is solved now.

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        jicg José Ignacio Carretero Guarde added a comment - The FLUA is solved now.
        jicg José Ignacio Carretero Guarde made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        backlogmanager Backlog Manager made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        jicg José Ignacio Carretero Guarde made changes -
        Field Original Value New Value
        Assignee José Ignacio Carretero Guarde [ jicg ]
        fw.ext.user FW External User created issue -

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          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
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