Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:
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External Participants:
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HD-Node:Spain
Description
Hello,
I have completed the "Request Community Account upgrade" on 30/10/2017 and no answer has arrived.
Could you verify if all the process is being done correctly?
Thanks, Mike
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[Created via e-mail received from: mike@sparsity-technologies.com]
Activity
Comment by mike@sparsity-technologies.com :
Hello,
I have completed the information when click de button "Request Community Account upgrade" from [1]https://account.lab.fiware.org/ in order to have access to the fiware cloud ([2]https://cloud.lab.fiware.org/auth/login/?next=/).
I have received that the upgrade has been done but when I try to access to "[3]https://cloud.lab.fiware.org/auth/login/?next=/)" with my user credentials, I can't access. It says "Invalid credentials."
As I can see, in the same page "[4]https://cloud.lab.fiware.org/auth/login/?next=/)" there is also a "Request community account" button to fill with the same information as the "[5]https://account.lab.fiware.org/" page.
So, the same info that I fill in page "[6]https://account.lab.fiware.org/" request button "Request Community Account upgrade" is sent to the same place that page "[7]https://cloud.lab.fiware.org/auth/login/?next=/" request button "Request community account"?
I would need accés to the Fiware cloud.
Could you help me please?
Thanks, Mike-------- Original Message --------
Subject: [FIWARE-JIRA] (HELP-12901) [Fiware-lab-help] FIWARE Lab
Assistance
Please, test again if you can login with the same password, if you can't login with your password I'll reset the cloud password for you and I'll send you a new password in a private mail. You can change it later.
Regards,
José Ignacio
Comment by mike@sparsity-technologies.com :
Hello,now it works.
Thank you, MIke-------- Original Message --------
Subject: [FIWARE-JIRA] (HELP-12901) FIWARE.Request.Lab.FIWARE Lab
Assistance.
Comment by urmeneta@ac.upc.edu :
Dear Jose Ignacio,
It does not work with my username (urmeneta@ac.upc.edu).
I can login to the lab account, but not to the cloud.
I'm also working in the same project as Mike told you via the accelerator programme of frontierCities2.
Best regards,
Jordi Urmeneta.
> On 7 Nov 2017, at 07:36, <mike@sparsity-technologies.com> <mike@sparsity-technologies.com> wrote:
>
> Hello,
> now it works.
>
> Thank you,
> MIke
> -------- Original Message --------
> Subject: [FIWARE-JIRA] (HELP-12901) FIWARE.Request.Lab.FIWARE Lab
> Assistance.
> From: Help-Desk <jira-help-desk@jira.fiware.org <jira-help-desk@jira.fiware.org
>>
> Date: Mon, November 06, 2017 11:43 am
> To: mike@sparsity-technologies.com <mike@sparsity-technologies.com>
> Cc: urmeneta@sparsity-technologies.com <urmeneta@sparsity-technologies.com>
>
>
>
Comment by urmeneta@ac.upc.edu :
Hello,
I still do not have access to https://cloud.lab.fiware.org/auth/login/ but I can access to https://account.lab.fiware.org
Can you fix it, please?
Best regards,
Jordi Urmeneta.
> On 7 Nov 2017, at 06:15, Help-Desk <jira-help-desk@jira.fiware.org> wrote:
>
>
>
User mike@sparsity-technologies.com confirmed me he had access. So the ticket is properly closed. I didn't take any action (until now) on user urmeneta@ac.upc.edu — It is not the same case to me.
Regards,
José Ignacio
The FLUA is solved now.