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  1. Help-Desk
  2. HELP-12802

FIWARE.Request.Lab.Spain.Re: RV: FIWARE Lab Maintenance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Jose Ignacio

      I have tried this morning a lot of times, just now again.

      I get "Invalid credentials" message

      Best Regards

      Nacho

      ----Mensaje original----
      De: jicg joseignacio.carretero@fiware.org
      Enviado el: lunes, 9 de octubre de 2017 12:06
      Para: Ignacio Lázaro <ignacio.lazaro@tekniker.es>; fiware-lab-help@lists.fiware.org
      Asunto: Re: [Fiware-lab-help] RV: FIWARE Lab Maintenance

      Dear Ignacio,

      Try login https://cloud.lab.fiware.org

      Best regards,
      José Ignacio

      El lun, 09-10-2017 a las 09:28 +0000, Ignacio Lázaro escribió:
      > Dear Fiware Lab help
      >  
      > I have problems to Access to the cloud portal.
      >  
      > I can login inside the account. https://account.lab.fiware.org but I
      > cannot login https://cloud.lab.fiware.org
      >  
      > This morning I had problems to access and I requested a change in the
      > password
      >  
      > What can I do now to Access?
      >  
      > I wil wait for your help
      >  
      > Best Regards
      >  
      > Nacho
      >  
      >  
      > De: no-reply@account.lab.fiware.org [mailto:no-reply@account.lab.fiwa
      > re.org] Enviado el: viernes, 15 de septiembre de 2017 13:23
      > Asunto: FIWARE Lab Maintenance
      >  
      >  
      >  
      >    Dear FIWARE Lab user, we are going to upgrade Cloud and Security
      > GEs instances running in FIWARE Lab to a new release. Due to this
      > upgrade, the way in which Trial and Community users use the Cloud
      > Portal of FIWARE Lab will change. You can find details about the new
      > environment below.  The maintenance slot time is scheduled to Thursday
      > 5th October, from 8 AM to 2 PM CEST. Consequently, during this time
      > period FIWARE Lab could be unavailable. We are sorry for the
      > inconvenience this could cause to you.  Sincerely,  FIWARE Lab Team.  
      > — New environment details:  As a result of the new release of Cloud
      > Portal, and trying to improve its usability, the way in which you
      > access to this portal has changed. This upgrade also affects the way
      > in which Wilma PEP Proxy GE validates OAuth2 tokens with the FIWARE
      > Identity Management.  IMPORTANT: the following instructions only apply
      > to users of Cloud Portal and Wilma GEs. If you are not using these
      > components you can safely ignore the rest of the message.
      > Cloud Portal GE: After the upgrade, Cloud Portal users will have a
      > specific account to login in this portal. Of course, you could
      > continue logining using the same username (email) and password that
      > you are currently using. But if you do changes in this account (e.g.
      > changing the password) these changes will only apply to the Cloud
      > Portal account and not to the FIWARE Lab Account Portal one. On the
      > other hand, we are going to change the web interface of the Cloud
      > Portal, using a Openstack Horizon based interface. We hope this
      > improves the usability of this portal.
      > PEP Proxy GE: With the new deployment, PEP Proxies will have to
      > validate tokens with Identity Manager server. You will have just to
      > change the validation address in your PEP Proxy's configuration file.
      > In the parameter "config.keystone_host" you will have to set the
      > address "account.lab.fiware.org"
      >  If you have any doubts regarding these changes, you can contact
      > FIWARE Lab team as always in fiware-lab-help@lists.fiware.org.    -
      > –
      > You are receiving this message because you are a registered FIWARE Lab
      > user. Should you wish to remove your account, you need to follow four
      > simple steps:
      > Log on FIWARE Lab user
      > Click on the dropdown menu next to your user name (upper right
      > corner)
      > Select "Settings"
      > Click on "Cancel account" and confirm.
      >  
      >  2015 © FIWARE.
      >  
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      >
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      > ARE_Privacy_Policy
      > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Coo
      > kies_Policy_FIWARE
      >
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      >
      __________________________________________________________________________________________

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      [Created via e-mail received from: =?utf-8?B?SWduYWNpbyBMw6F6YXJv?= <ignacio.lazaro@tekniker.es>]

        Activity

        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        It seems to be something related to the new version of Keystone — The user exists in the database but it doesn't seems to be found somewhere in the login process.

        Show
        jicg José Ignacio Carretero Guarde added a comment - It seems to be something related to the new version of Keystone — The user exists in the database but it doesn't seems to be found somewhere in the login process.
        Hide
        aalonsog Alvaro Alonso added a comment -

        Dear Ignacio, we have reset your password. I will send you the new one via email. You will have to update it when you login again.

        BR

        Show
        aalonsog Alvaro Alonso added a comment - Dear Ignacio, we have reset your password. I will send you the new one via email. You will have to update it when you login again. BR

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: