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  1. Help-Desk
  2. HELP-12655

FIWARE.Request.Lab.SpainTenerife.CREATE A NEW INSTANCE ERROR NO STATE (COMMUNITY ACCOUNT): - UNABLE TO ASSOCIATE FLOATING IP TO FIXED IP (TRIAL ACCOUNT)

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear all,

      I have 2 problems using FIWARE LAB.

      Community Account: lmanunta@carsa.es <lmanunta@carsa.es>

      Trial User Account: lmanunta@innovalia.org <lmanunta@innovalia.org>

      1) Create new instances using a community account (lmanunta@carsa.es)

      Actually, using a community account (lmanunta@carsa.es) I cannot create a
      new istance.

      Some days ago I created 2 instances quickly and without problems using the
      same procedure.

      Region: Spain Tenerife

      There is not a problem of quotas:

      The only one available netork is node-int-net-01

      FIWARELAB launched with a success the instance

      but we have an ERROR NO STATE:

      There are not details in the log.

      By the way, using a trial user account and using the same procedure I can
      create an instance (in this case we have 3 available networks): for example
      i used nod-int-net-01.

      The instance now was created, but when i associated the ip address the
      result was always the same: error 400 as I showed below

      1- Associate IP address using trial user account:

      BR

      Luca Manunta

      __________________________________________________________________________________________

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      [Created via e-mail received from: Luca Manunta <lmanunta@innovalia.org>]

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        Activity

        Hide
        fw_support_st Atos Spain Tenerife Node Support Team added a comment -

        Checking the specific error

        Show
        fw_support_st Atos Spain Tenerife Node Support Team added a comment - Checking the specific error
        Hide
        fw_support_st Atos Spain Tenerife Node Support Team added a comment -

        Checked. Our tests are working fine. Could you please test again and confirm?

        Show
        fw_support_st Atos Spain Tenerife Node Support Team added a comment - Checked. Our tests are working fine. Could you please test again and confirm?
        Hide
        fw.ext.user FW External User added a comment -

        Comment by lmanunta@innovalia.org :

        Good morning,

        I confirm it´s working now!

        Thanks a lot

        Luca

        ----Mensaje original----
        De: Help-Desk jira-help-desk@jira.fiware.org
        Enviado el: lunes, 4 de septiembre de 2017 9:49
        Para: lmanunta@innovalia.org
        Asunto: [FIWARE-JIRA] (HELP-12655) [Fiware-lab-help] CREATE A NEW INSTANCE ERROR NO STATE (COMMUNITY ACCOUNT): - UNABLE TO ASSOCIATE FLOATING IP TO FIXED IP (TRIAL ACCOUNT)

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Atos Spain Tenerife Node Support Team - Today 10:48 AM
        ------------------
        Checked. Our tests are working fine. Could you please test again and confirm?

        Atos Spain Tenerife Node Support Team - Tuesday 10:47 AM
        ------------------
        Checking the specific error

        ------------------------
        Issue id: HELP-12655
        Description:
        Dear all,

        I have 2 problems using FIWARE LAB.

        Community Account: lmanunta@carsa.es <lmanunta@carsa.es>

        Trial User Account: lmanunta@innovalia.org <lmanunta@innovalia.org>

        1) Create new instances using a community account (lmanunta@carsa.es)

        Actually, using a community account (lmanunta@carsa.es) I cannot create a new istance.

        Some days ago I created 2 instances quickly and without problems using the same procedure.

        Region: Spain Tenerife

        There is not a problem of quotas:

        The only one available netork is node-int-net-01

        FIWARELAB launched with a success the instance

        but we have an ERROR NO STATE:

        There are not details in the log.

        By the way, using a trial user account and using the same procedure I can create an instance (in this case we have 3 available networks): for example i used nod-int-net-01.

        The instance now was created, but when i associated the ip address the result was always the same: error 400 as I showed below

        1- Associate IP address using trial user account:

        BR

        Luca Manunta

        Show
        fw.ext.user FW External User added a comment - Comment by lmanunta@innovalia.org : Good morning, I confirm it´s working now! Thanks a lot Luca ---- Mensaje original ---- De: Help-Desk jira-help-desk@jira.fiware.org Enviado el: lunes, 4 de septiembre de 2017 9:49 Para: lmanunta@innovalia.org Asunto: [FIWARE-JIRA] ( HELP-12655 ) [Fiware-lab-help] CREATE A NEW INSTANCE ERROR NO STATE (COMMUNITY ACCOUNT): - UNABLE TO ASSOCIATE FLOATING IP TO FIXED IP (TRIAL ACCOUNT) From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Atos Spain Tenerife Node Support Team - Today 10:48 AM ------------------ Checked. Our tests are working fine. Could you please test again and confirm? Atos Spain Tenerife Node Support Team - Tuesday 10:47 AM ------------------ Checking the specific error ------------------------ Issue id: HELP-12655 Description: Dear all, I have 2 problems using FIWARE LAB. Community Account: lmanunta@carsa.es < lmanunta@carsa.es > Trial User Account: lmanunta@innovalia.org < lmanunta@innovalia.org > 1) Create new instances using a community account (lmanunta@carsa.es) Actually, using a community account (lmanunta@carsa.es) I cannot create a new istance. Some days ago I created 2 instances quickly and without problems using the same procedure. Region: Spain Tenerife There is not a problem of quotas: The only one available netork is node-int-net-01 FIWARELAB launched with a success the instance but we have an ERROR NO STATE: There are not details in the log. By the way, using a trial user account and using the same procedure I can create an instance (in this case we have 3 available networks): for example i used nod-int-net-01. The instance now was created, but when i associated the ip address the result was always the same: error 400 as I showed below 1- Associate IP address using trial user account: BR Luca Manunta

          People

          • Assignee:
            fw_support_st Atos Spain Tenerife Node Support Team
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: