Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:SpainTenerife
Description
Dear all,
I have 2 problems using FIWARE LAB.
Community Account: lmanunta@carsa.es <lmanunta@carsa.es>
Trial User Account: lmanunta@innovalia.org <lmanunta@innovalia.org>
1) Create new instances using a community account (lmanunta@carsa.es)
Actually, using a community account (lmanunta@carsa.es) I cannot create a
new istance.
Some days ago I created 2 instances quickly and without problems using the
same procedure.
Region: Spain Tenerife
There is not a problem of quotas:
The only one available netork is node-int-net-01
FIWARELAB launched with a success the instance
but we have an ERROR NO STATE:
There are not details in the log.
By the way, using a trial user account and using the same procedure I can
create an instance (in this case we have 3 available networks): for example
i used nod-int-net-01.
The instance now was created, but when i associated the ip address the
result was always the same: error 400 as I showed below
1- Associate IP address using trial user account:
BR
Luca Manunta
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[Created via e-mail received from: Luca Manunta <lmanunta@innovalia.org>]
Activity
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
21h 21m | 1 | Atos Spain Tenerife Node Support Team | 29/Aug/17 10:47 AM | |||||
|
6d | 1 | Atos Spain Tenerife Node Support Team | 04/Sep/17 10:48 AM | |||||
|
1s | 1 | Atos Spain Tenerife Node Support Team | 04/Sep/17 10:48 AM |
Fix Version/s | 2021 [ 12600 ] |
Summary | [Fiware-lab-help] CREATE A NEW INSTANCE ERROR NO STATE (COMMUNITY ACCOUNT): - UNABLE TO ASSOCIATE FLOATING IP TO FIXED IP (TRIAL ACCOUNT) | FIWARE.Request.Lab.SpainTenerife.CREATE A NEW INSTANCE ERROR NO STATE (COMMUNITY ACCOUNT): - UNABLE TO ASSOCIATE FLOATING IP TO FIXED IP (TRIAL ACCOUNT) |
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Assignee | Atos Spain Tenerife Node Support Team [ fw_support_st ] |
HD-Node | SpainTenerife [ 11102 ] |
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
Comment by lmanunta@innovalia.org :
Good morning,
I confirm it´s working now!
Thanks a lot
Luca
----
Mensaje original----De: Help-Desk jira-help-desk@jira.fiware.org
Enviado el: lunes, 4 de septiembre de 2017 9:49
Para: lmanunta@innovalia.org
Asunto: [FIWARE-JIRA] (
HELP-12655) [Fiware-lab-help] CREATE A NEW INSTANCE ERROR NO STATE (COMMUNITY ACCOUNT): - UNABLE TO ASSOCIATE FLOATING IP TO FIXED IP (TRIAL ACCOUNT)From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Atos Spain Tenerife Node Support Team - Today 10:48 AM
------------------
Checked. Our tests are working fine. Could you please test again and confirm?
Atos Spain Tenerife Node Support Team - Tuesday 10:47 AM
------------------
Checking the specific error
------------------------
Issue id:
HELP-12655Description:
Dear all,
I have 2 problems using FIWARE LAB.
Community Account: lmanunta@carsa.es <lmanunta@carsa.es>
Trial User Account: lmanunta@innovalia.org <lmanunta@innovalia.org>
1) Create new instances using a community account (lmanunta@carsa.es)
Actually, using a community account (lmanunta@carsa.es) I cannot create a new istance.
Some days ago I created 2 instances quickly and without problems using the same procedure.
Region: Spain Tenerife
There is not a problem of quotas:
The only one available netork is node-int-net-01
FIWARELAB launched with a success the instance
but we have an ERROR NO STATE:
There are not details in the log.
By the way, using a trial user account and using the same procedure I can create an instance (in this case we have 3 available networks): for example i used nod-int-net-01.
The instance now was created, but when i associated the ip address the result was always the same: error 400 as I showed below
1- Associate IP address using trial user account:
BR
Luca Manunta