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  1. Help-Desk
  2. HELP-12475

FIWARE.Request.Lab.SpainTenerife.Failed to connect to server (code: 1006)

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Good Morning.

      I'm trying to connect to a VM created into Fiware Cloud, but it return the following error:
      Failed to connect to server (code: 1006)

      I Attached my account info:

      • Region: SpainTenerife
      • Project: Ilknur-chulani cloud
      • User: fernando.mendez.external@atos.net<fernando.mendez.external@atos.net>
      • Instance name: fi-next
      • Instance ID: 151b2a31-ad58-4efa-8f73-7a8d2c31e447
      • Instance Status: ACTIVE

      Please, I'll be very appreciated to have the problem resolved as soon as possible.
      Kind Regards

      Fernando Méndez Requena
      Senior Software Engineer at IT Sector ARI Special Delivery
      Avenida Kansas City, 9, Mód. 3-6 - 41007 Sevilla
      fernando.mendez.external@atos.net<https://webmail.it-solutions.atos.net/owa/redir.aspx?C=swSrgqNm7deKTXtf1VPFxxoX1mAmx_4cMFZMmveS4zOvhE9McR_UCA..&URL=mailto%3aClara.pezuela%40atos.net>
      Linkedin<https://www.linkedin.com/in/fmendez1/> | Github<https://github.com/fermenreq>
      [cid:image005.png@01D28845.F032AEA0]

      This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
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      Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.

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      [Created via e-mail received from: "Mendez Requena, Fernando (ext)" <fernando.mendez.external@atos.net>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        4d 6h 46m 1 Atos Spain Tenerife Node Support Team 24/Jul/17 3:51 PM
        In Progress In Progress Closed Closed
        43s 1 Atos Spain Tenerife Node Support Team 24/Jul/17 3:51 PM

          People

          • Assignee:
            fw_support_st Atos Spain Tenerife Node Support Team
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: