Uploaded image for project: 'Help-Coaches-Desk'
  1. Help-Coaches-Desk
  2. HELC-23

FIWARE.Request.Coach.CreatiFI.Unable to setup Kurento server instance - empty SW catalogue

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Component/s: CreatiFI
        • Labels:
          None

          Description

          Dear FIWARE coach,
          we forward you a support request received from a CreatiFI applicant we are not able to solve.
          Please let us know if you need direct contact with the submitter.
          Thanks.

          —————————————————————————————
          General Support #24

          Unable to setup Kurento server instance - empty SW catalogue

          Status: New
          Priority: Normal
          Assignee: Trento Tech Support (Italy&Belgium)
          Category: Brussels Hub (Belgium)
          Support Type: FIWARE Infrastructure
          Quote
          Description

          Trying to setup a Kurento server instance.

          I followed the instructions I found on Youtube from the Kurento team:
          https://www.youtube.com/watch?v=lFM12pXeWu8

          But when I want to add a tier, the software list to select the Kurento software from is empty.

          —————————————————————————————

          _______________________________________________
          Fiware-creatifi-coaching mailing list
          Fiware-creatifi-coaching@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

          1. File
            signature.asc
            0.2 kB
            Daniele Santoro
          2. File
            signature.asc
            0.2 kB
            Daniele Santoro
          3. File
            signature.asc
            0.2 kB
            Daniele Santoro
          1. image.png
            31 kB
          2. EmptySoftwareCatalogue.png
            31 kB

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELP-4519 FIWARE.Request.Tech.Cloud.CloudPortal.empty SW catalogue

            • Major - Major loss of function.
            • Closed

              Activity

              Descending order - Click to sort in ascending order
              Hide
              Permalink
              danieles Daniele Santoro added a comment -

              Seems that also using Firefox 34.0 solve the issue of empty catalogue.

              Daniele

              Show
              danieles Daniele Santoro added a comment - Seems that also using Firefox 34.0 solve the issue of empty catalogue. Daniele
              Hide
              Permalink
              danieles Daniele Santoro added a comment -

              Dear,

              I have some news about the issue. I’ve just tried with 3 different browsers using Trento region and the result are:

              • Empty software catalog using:
                — Google chrome Version 39.0.2171.95 (64-bit)
                — Firefox 33.1
              • Full list available (in this case I can create the tier) using:
                — Safari Version 7.1.2 (9537.85.11.5)

              I will assign the request to the Cloud GUI support team, in the meantime I will tell the user to use Safari if possible to be able to create the tier.

              Daniele

              On 12 Jan 2015, at 09:50, Daniele Santoro <daniele.santoro@create-net.org> wrote:

              > Hi Silvio, Leandro,
              >
              > Here is the reply from user:
              >
              > Hi Daniele,
              >
              > Well I tried Spain, Trento, Gent and I encounter the exact same problem with all of them... .
              > I even tried switching browsers but that didn’t work either.
              >
              >
              > Should I submit a request to fi-lab-help ML ? Since seems to be present in many regions, could be an issue related to the GUI ?
              >
              > Beast,
              >
              > Daniele
              >
              > On 09 Jan 2015, at 15:45, Leandro Guillen <leandro.guillen@imdea.org> wrote:
              >
              >> Hi all,
              >>
              >> This looks like the kind of issue you could inform the FIWARE Lab tech support about:
              >>
              >> fiware-lab-help@lists.fi-ware.org
              >>
              >> Regards,
              >> Leandro
              >>
              >>> El 8/1/2015, a las 21:50, silvio.cretti@create-net.org escribió:
              >>>
              >>> Hi Daniele,
              >>> before opening a ticket to FIWARE, I would like to know on with FILAB node the user experienced the problem.
              >>> Thanks
              >>> silvio
              >>> On 01/08/15 13:57, Daniele Santoro wrote:
              >>>> Dear FIWARE coach,
              >>>> we forward you a support request received from a CreatiFI applicant we are not able to solve.
              >>>> Please let us know if you need direct contact with the submitter.
              >>>> Thanks.
              >>>>
              >>>> —————————————————————————————
              >>>> General Support #24
              >>>>
              >>>> Unable to setup Kurento server instance - empty SW catalogue
              >>>>
              >>>> Status: New
              >>>> Priority: Normal
              >>>> Assignee: Trento Tech Support (Italy&Belgium)
              >>>> Category: Brussels Hub (Belgium)
              >>>> Support Type: FIWARE Infrastructure
              >>>> Quote
              >>>> Description
              >>>>
              >>>> Trying to setup a Kurento server instance.
              >>>>
              >>>> I followed the instructions I found on Youtube from the Kurento team:
              >>>> https://www.youtube.com/watch?v=lFM12pXeWu8
              >>>>
              >>>> But when I want to add a tier, the software list to select the Kurento software from is empty.
              >>>>
              >>>> <Archivo adjunto al mensaje.png>
              >>>>
              >>>> —————————————————————————————
              >>>>
              >>>>
              >>>> _______________________________________________
              >>>> Fiware-creatifi-coaching mailing list
              >>>>
              >>>> Fiware-creatifi-coaching@lists.fi-ware.org
              >>>> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching
              >>>
              >>> _______________________________________________
              >>> Fiware-creatifi-coaching mailing list
              >>> Fiware-creatifi-coaching@lists.fi-ware.org
              >>> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching
              >>
              >
              > –
              > --------------------------------------------------------
              > Daniele Santoro,
              > CREATE-NET Research Center
              > ICT Area
              > ITC/Research Engineer
              > Via alla Cascata 56/D - 38100 Povo Trento (Italy)
              > e-mail: daniele.santoro@create-net.org
              > Tel: (+39) 0461 408400 - interno/extension 1318
              > Fax: (+39) 0461 421157
              > www.create-net.org
              >
              > PGP/GPG-KEY-ID: 0x08E3E8D5
              > http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5
              > --------------------------------------------------------
              >
              > The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer.
              >

              –
              --------------------------------------------------------
              Daniele Santoro,
              CREATE-NET Research Center
              ICT Area
              ITC/Research Engineer
              Via alla Cascata 56/D - 38100 Povo Trento (Italy)
              e-mail: daniele.santoro@create-net.org
              Tel: (+39) 0461 408400 - interno/extension 1318
              Fax: (+39) 0461 421157
              www.create-net.org

              PGP/GPG-KEY-ID: 0x08E3E8D5
              http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5
              --------------------------------------------------------

              The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer.

              _______________________________________________
              Fiware-creatifi-coaching mailing list
              Fiware-creatifi-coaching@lists.fi-ware.org
              https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

              Show
              danieles Daniele Santoro added a comment - Dear, I have some news about the issue. I’ve just tried with 3 different browsers using Trento region and the result are: Empty software catalog using: — Google chrome Version 39.0.2171.95 (64-bit) — Firefox 33.1 Full list available (in this case I can create the tier) using: — Safari Version 7.1.2 (9537.85.11.5) I will assign the request to the Cloud GUI support team, in the meantime I will tell the user to use Safari if possible to be able to create the tier. Daniele On 12 Jan 2015, at 09:50, Daniele Santoro <daniele.santoro@create-net.org> wrote: > Hi Silvio, Leandro, > > Here is the reply from user: > > Hi Daniele, > > Well I tried Spain, Trento, Gent and I encounter the exact same problem with all of them... . > I even tried switching browsers but that didn’t work either. > > > Should I submit a request to fi-lab-help ML ? Since seems to be present in many regions, could be an issue related to the GUI ? > > Beast, > > Daniele > > On 09 Jan 2015, at 15:45, Leandro Guillen <leandro.guillen@imdea.org> wrote: > >> Hi all, >> >> This looks like the kind of issue you could inform the FIWARE Lab tech support about: >> >> fiware-lab-help@lists.fi-ware.org >> >> Regards, >> Leandro >> >>> El 8/1/2015, a las 21:50, silvio.cretti@create-net.org escribió: >>> >>> Hi Daniele, >>> before opening a ticket to FIWARE, I would like to know on with FILAB node the user experienced the problem. >>> Thanks >>> silvio >>> On 01/08/15 13:57, Daniele Santoro wrote: >>>> Dear FIWARE coach, >>>> we forward you a support request received from a CreatiFI applicant we are not able to solve. >>>> Please let us know if you need direct contact with the submitter. >>>> Thanks. >>>> >>>> ————————————————————————————— >>>> General Support #24 >>>> >>>> Unable to setup Kurento server instance - empty SW catalogue >>>> >>>> Status: New >>>> Priority: Normal >>>> Assignee: Trento Tech Support (Italy&Belgium) >>>> Category: Brussels Hub (Belgium) >>>> Support Type: FIWARE Infrastructure >>>> Quote >>>> Description >>>> >>>> Trying to setup a Kurento server instance. >>>> >>>> I followed the instructions I found on Youtube from the Kurento team: >>>> https://www.youtube.com/watch?v=lFM12pXeWu8 >>>> >>>> But when I want to add a tier, the software list to select the Kurento software from is empty. >>>> >>>> <Archivo adjunto al mensaje.png> >>>> >>>> ————————————————————————————— >>>> >>>> >>>> _______________________________________________ >>>> Fiware-creatifi-coaching mailing list >>>> >>>> Fiware-creatifi-coaching@lists.fi-ware.org >>>> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >>> >>> _______________________________________________ >>> Fiware-creatifi-coaching mailing list >>> Fiware-creatifi-coaching@lists.fi-ware.org >>> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >> > > – > -------------------------------------------------------- > Daniele Santoro, > CREATE-NET Research Center > ICT Area > ITC/Research Engineer > Via alla Cascata 56/D - 38100 Povo Trento (Italy) > e-mail: daniele.santoro@create-net.org > Tel: (+39) 0461 408400 - interno/extension 1318 > Fax: (+39) 0461 421157 > www.create-net.org > > PGP/GPG-KEY-ID: 0x08E3E8D5 > http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5 > -------------------------------------------------------- > > The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. > – -------------------------------------------------------- Daniele Santoro, CREATE-NET Research Center ICT Area ITC/Research Engineer Via alla Cascata 56/D - 38100 Povo Trento (Italy) e-mail: daniele.santoro@create-net.org Tel: (+39) 0461 408400 - interno/extension 1318 Fax: (+39) 0461 421157 www.create-net.org PGP/GPG-KEY-ID: 0x08E3E8D5 http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5 -------------------------------------------------------- The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. _______________________________________________ Fiware-creatifi-coaching mailing list Fiware-creatifi-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching
              Hide
              Permalink
              danieles Daniele Santoro added a comment -

              Hi Silvio, Leandro,

              Here is the reply from user:

              Hi Daniele,

              Well I tried Spain, Trento, Gent and I encounter the exact same problem with all of them... .
              I even tried switching browsers but that didn’t work either.

              Should I submit a request to fi-lab-help ML ? Since seems to be present in many regions, could be an issue related to the GUI ?

              Beast,

              Daniele

              On 09 Jan 2015, at 15:45, Leandro Guillen <leandro.guillen@imdea.org> wrote:

              > Hi all,
              >
              > This looks like the kind of issue you could inform the FIWARE Lab tech support about:
              >
              > fiware-lab-help@lists.fi-ware.org
              >
              > Regards,
              > Leandro
              >
              >> El 8/1/2015, a las 21:50, silvio.cretti@create-net.org escribió:
              >>
              >> Hi Daniele,
              >> before opening a ticket to FIWARE, I would like to know on with FILAB node the user experienced the problem.
              >> Thanks
              >> silvio
              >> On 01/08/15 13:57, Daniele Santoro wrote:
              >>> Dear FIWARE coach,
              >>> we forward you a support request received from a CreatiFI applicant we are not able to solve.
              >>> Please let us know if you need direct contact with the submitter.
              >>> Thanks.
              >>>
              >>> —————————————————————————————
              >>> General Support #24
              >>>
              >>> Unable to setup Kurento server instance - empty SW catalogue
              >>>
              >>> Status: New
              >>> Priority: Normal
              >>> Assignee: Trento Tech Support (Italy&Belgium)
              >>> Category: Brussels Hub (Belgium)
              >>> Support Type: FIWARE Infrastructure
              >>> Quote
              >>> Description
              >>>
              >>> Trying to setup a Kurento server instance.
              >>>
              >>> I followed the instructions I found on Youtube from the Kurento team:
              >>> https://www.youtube.com/watch?v=lFM12pXeWu8
              >>>
              >>> But when I want to add a tier, the software list to select the Kurento software from is empty.
              >>>
              >>> <Archivo adjunto al mensaje.png>
              >>>
              >>> —————————————————————————————
              >>>
              >>>
              >>> _______________________________________________
              >>> Fiware-creatifi-coaching mailing list
              >>>
              >>> Fiware-creatifi-coaching@lists.fi-ware.org
              >>> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching
              >>
              >> _______________________________________________
              >> Fiware-creatifi-coaching mailing list
              >> Fiware-creatifi-coaching@lists.fi-ware.org
              >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching
              >

              –
              --------------------------------------------------------
              Daniele Santoro,
              CREATE-NET Research Center
              ICT Area
              ITC/Research Engineer
              Via alla Cascata 56/D - 38100 Povo Trento (Italy)
              e-mail: daniele.santoro@create-net.org
              Tel: (+39) 0461 408400 - interno/extension 1318
              Fax: (+39) 0461 421157
              www.create-net.org

              PGP/GPG-KEY-ID: 0x08E3E8D5
              http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5
              --------------------------------------------------------

              The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer.

              _______________________________________________
              Fiware-creatifi-coaching mailing list
              Fiware-creatifi-coaching@lists.fi-ware.org
              https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

              Show
              danieles Daniele Santoro added a comment - Hi Silvio, Leandro, Here is the reply from user: Hi Daniele, Well I tried Spain, Trento, Gent and I encounter the exact same problem with all of them... . I even tried switching browsers but that didn’t work either. Should I submit a request to fi-lab-help ML ? Since seems to be present in many regions, could be an issue related to the GUI ? Beast, Daniele On 09 Jan 2015, at 15:45, Leandro Guillen <leandro.guillen@imdea.org> wrote: > Hi all, > > This looks like the kind of issue you could inform the FIWARE Lab tech support about: > > fiware-lab-help@lists.fi-ware.org > > Regards, > Leandro > >> El 8/1/2015, a las 21:50, silvio.cretti@create-net.org escribió: >> >> Hi Daniele, >> before opening a ticket to FIWARE, I would like to know on with FILAB node the user experienced the problem. >> Thanks >> silvio >> On 01/08/15 13:57, Daniele Santoro wrote: >>> Dear FIWARE coach, >>> we forward you a support request received from a CreatiFI applicant we are not able to solve. >>> Please let us know if you need direct contact with the submitter. >>> Thanks. >>> >>> ————————————————————————————— >>> General Support #24 >>> >>> Unable to setup Kurento server instance - empty SW catalogue >>> >>> Status: New >>> Priority: Normal >>> Assignee: Trento Tech Support (Italy&Belgium) >>> Category: Brussels Hub (Belgium) >>> Support Type: FIWARE Infrastructure >>> Quote >>> Description >>> >>> Trying to setup a Kurento server instance. >>> >>> I followed the instructions I found on Youtube from the Kurento team: >>> https://www.youtube.com/watch?v=lFM12pXeWu8 >>> >>> But when I want to add a tier, the software list to select the Kurento software from is empty. >>> >>> <Archivo adjunto al mensaje.png> >>> >>> ————————————————————————————— >>> >>> >>> _______________________________________________ >>> Fiware-creatifi-coaching mailing list >>> >>> Fiware-creatifi-coaching@lists.fi-ware.org >>> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >> >> _______________________________________________ >> Fiware-creatifi-coaching mailing list >> Fiware-creatifi-coaching@lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > – -------------------------------------------------------- Daniele Santoro, CREATE-NET Research Center ICT Area ITC/Research Engineer Via alla Cascata 56/D - 38100 Povo Trento (Italy) e-mail: daniele.santoro@create-net.org Tel: (+39) 0461 408400 - interno/extension 1318 Fax: (+39) 0461 421157 www.create-net.org PGP/GPG-KEY-ID: 0x08E3E8D5 http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5 -------------------------------------------------------- The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. _______________________________________________ Fiware-creatifi-coaching mailing list Fiware-creatifi-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching
              Hide
              Permalink
              leandroguillen Leandro Guillén added a comment -

              Hi all,

              This looks like the kind of issue you could inform the FIWARE Lab tech support about:

              fiware-lab-help@lists.fi-ware.org <fiware-lab-help@lists.fi-ware.org>

              Regards,
              Leandro

              > El 8/1/2015, a las 21:50, silvio.cretti@create-net.org escribió:
              >
              > Hi Daniele,
              > before opening a ticket to FIWARE, I would like to know on with FILAB node the user experienced the problem.
              > Thanks
              > silvio
              > On 01/08/15 13:57, Daniele Santoro wrote:
              >> Dear FIWARE coach,
              >> we forward you a support request received from a CreatiFI applicant we are not able to solve.
              >> Please let us know if you need direct contact with the submitter.
              >> Thanks.
              >>
              >> —————————————————————————————
              >> General Support #24
              >>
              >> Unable to setup Kurento server instance - empty SW catalogue
              >>
              >> Status: New
              >> Priority: Normal
              >> Assignee: Trento Tech Support (Italy&Belgium)
              >> Category: Brussels Hub (Belgium)
              >> Support Type: FIWARE Infrastructure
              >> Quote
              >> Description
              >>
              >> Trying to setup a Kurento server instance.
              >>
              >> I followed the instructions I found on Youtube from the Kurento team:
              >> https://www.youtube.com/watch?v=lFM12pXeWu8 <https://www.youtube.com/watch?v=lFM12pXeWu8>
              >>
              >> But when I want to add a tier, the software list to select the Kurento software from is empty.
              >>
              >> <Archivo adjunto al mensaje.png>
              >>
              >> —————————————————————————————
              >>
              >>
              >> _______________________________________________
              >> Fiware-creatifi-coaching mailing list
              >> Fiware-creatifi-coaching@lists.fi-ware.org <Fiware-creatifi-coaching@lists.fi-ware.org>
              >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching <https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching>
              >
              > _______________________________________________
              > Fiware-creatifi-coaching mailing list
              > Fiware-creatifi-coaching@lists.fi-ware.org
              > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

              _______________________________________________
              Fiware-creatifi-coaching mailing list
              Fiware-creatifi-coaching@lists.fi-ware.org
              https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

              Show
              leandroguillen Leandro Guillén added a comment - Hi all, This looks like the kind of issue you could inform the FIWARE Lab tech support about: fiware-lab-help@lists.fi-ware.org < fiware-lab-help@lists.fi-ware.org > Regards, Leandro > El 8/1/2015, a las 21:50, silvio.cretti@create-net.org escribió: > > Hi Daniele, > before opening a ticket to FIWARE, I would like to know on with FILAB node the user experienced the problem. > Thanks > silvio > On 01/08/15 13:57, Daniele Santoro wrote: >> Dear FIWARE coach, >> we forward you a support request received from a CreatiFI applicant we are not able to solve. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> ————————————————————————————— >> General Support #24 >> >> Unable to setup Kurento server instance - empty SW catalogue >> >> Status: New >> Priority: Normal >> Assignee: Trento Tech Support (Italy&Belgium) >> Category: Brussels Hub (Belgium) >> Support Type: FIWARE Infrastructure >> Quote >> Description >> >> Trying to setup a Kurento server instance. >> >> I followed the instructions I found on Youtube from the Kurento team: >> https://www.youtube.com/watch?v=lFM12pXeWu8 < https://www.youtube.com/watch?v=lFM12pXeWu8 > >> >> But when I want to add a tier, the software list to select the Kurento software from is empty. >> >> <Archivo adjunto al mensaje.png> >> >> ————————————————————————————— >> >> >> _______________________________________________ >> Fiware-creatifi-coaching mailing list >> Fiware-creatifi-coaching@lists.fi-ware.org < Fiware-creatifi-coaching@lists.fi-ware.org > >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching < https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching _______________________________________________ Fiware-creatifi-coaching mailing list Fiware-creatifi-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              Hi Daniele,
              before opening a ticket to FIWARE, I would like to know on with FILAB
              node the user experienced the problem.
              Thanks
              silvio
              On 01/08/15 13:57, Daniele Santoro wrote:
              > Dear FIWARE coach,
              > we forward you a support request received from a CreatiFI applicant we
              > are not able to solve.
              > Please let us know if you need direct contact with the submitter.
              > Thanks.
              >
              > —————————————————————————————
              > General Support #24
              >
              > Unable to setup Kurento server instance - empty SW catalogue
              >
              > Status:New
              > Priority:Normal
              > Assignee:Trento Tech Support (Italy&Belgium)
              > Category:Brussels Hub (Belgium)
              > Support Type:FIWARE Infrastructure
              > Quote
              > Description
              >
              > Trying to setup a Kurento server instance.
              >
              > I followed the instructions I found on Youtube from the Kurento team:
              > https://www.youtube.com/watch?v=lFM12pXeWu8
              >
              > But when I want to add a tier, the software list to select the Kurento
              > software from is empty.
              >
              >
              > —————————————————————————————
              >
              >
              > _______________________________________________
              > Fiware-creatifi-coaching mailing list
              > Fiware-creatifi-coaching@lists.fi-ware.org
              > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

              _______________________________________________
              Fiware-creatifi-coaching mailing list
              Fiware-creatifi-coaching@lists.fi-ware.org
              https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

              Show
              silviocretti Silvio Cretti added a comment - Hi Daniele, before opening a ticket to FIWARE, I would like to know on with FILAB node the user experienced the problem. Thanks silvio On 01/08/15 13:57, Daniele Santoro wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we > are not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ————————————————————————————— > General Support #24 > > Unable to setup Kurento server instance - empty SW catalogue > > Status:New > Priority:Normal > Assignee:Trento Tech Support (Italy&Belgium) > Category:Brussels Hub (Belgium) > Support Type:FIWARE Infrastructure > Quote > Description > > Trying to setup a Kurento server instance. > > I followed the instructions I found on Youtube from the Kurento team: > https://www.youtube.com/watch?v=lFM12pXeWu8 > > But when I want to add a tier, the software list to select the Kurento > software from is empty. > > > ————————————————————————————— > > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching _______________________________________________ Fiware-creatifi-coaching mailing list Fiware-creatifi-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

                People

                • Assignee:
                  silviocretti Silvio Cretti
                  Reporter:
                  danieles Daniele Santoro
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  3 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: