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  1. Help-Coaches-Desk
  2. HELC-1119

FIWARE.Request.Coach.SOUL-FI.Problems setting up an Instances in Fiware Lab.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Component/s: SOUL-FI
    • Labels:
      None

      Description

      Dear Fiware Help Desk,

      I am having severe problems setting up my Fiware Lab.
      The attachment here explains the problems.
      I hope you can help as things are getting a bit desperate.

      With Kind Regards

      Bernie Butler.
      [Created via e-mail received from: bernie@anysolution.eu]

        Issue Links

          Activity

          Hide
          mev Manuel Escriche added a comment -

          The issue has been emailed:

          • Time sent: 30/Oct/15 2:48 PM
          • To: bernie@anysolution.eu
          • with subject: *(HELC-1119) Problems setting up an Instances in Fiware Lab. *

          Dear Bernie,

          I've moved your request to the coaches help desk so that you coach can help you. Additionally, I'm requesting help to the Spanish node for you.
          If needed, we could also address the GE Owner - Orion.
          But I think the coach and the spanish lab should be able to help you to overcome the situation.

          Have a nice weekend
          Kind regards,
          Manuel

          Show
          mev Manuel Escriche added a comment - The issue has been emailed: Time sent: 30/Oct/15 2:48 PM To: bernie@anysolution.eu with subject: *( HELC-1119 ) Problems setting up an Instances in Fiware Lab. * Dear Bernie, I've moved your request to the coaches help desk so that you coach can help you. Additionally, I'm requesting help to the Spanish node for you. If needed, we could also address the GE Owner - Orion. But I think the coach and the spanish lab should be able to help you to overcome the situation. Have a nice weekend Kind regards, Manuel
          Hide
          fw.ext.user FW External User added a comment -

          Sorry about that here is the plain text version.
          Best Regards
          Bernie

          Dear Fiware-Help Team,

          I have been trying for days now to make instances of GEs in our Fiware
          Lab account with no success. We are working in Authorized regions:
          Spain2.
          I have tried to make the Instances by the Blueprint Template method and
          by using the Instance image method. What ever I do I cannot produce an
          operational Instance. I have tried with Orion, the Orion Bundle, the GUI
          maker and the IoT Broker. I have numerous error message such 'name not
          correct, and 'no more floating IPs available and others. I am
          continually asked to do things using SSH but as I have no IP address to
          work with I cannot enter the SSH system using the terminal.
          The major problem is, this work is required for a Soul-Fi B funded
          project. The midterm report is required on December 7 and the project is
          to be finished by 22 February 2016. The more time we spend trying to get
          the Fiware Lab side working the less time we have to develop the special
          IoT systems and hardware that are essential for the project's success. I
          have tried to solve this problem by using the communications in
          Fiware-Help but there is such an array of problems highlighted there
          that even if I find something related it inevitably does not solve my
          problem. I have now cleared all my previous work from Fiware-Lab and
          below I have included my final attempt to make an instance of Orion and
          the feed back I am getting from the system. We need some serious support
          on this issue or our project will be in serious jeopardy. In the
          meantime I will continue with the development of our IoT hardware and
          software system using solutions with Google Docs, Dropbox apps, Temboo
          etc and then attempt to migrate these to Fiware-Lab if we can solve the
          problems.
          Unfortunately I am now receiving notifications from
          no-reply@account.lab.fiware.org that Spanish node (Spain2) is under
          maintenance for the next few days with accompanying outages which may
          further delay our progress.

          Record of attempt to make an Instance of Orion using the image method.

          Step 1. Go to Instances > Images.

          Step 2. From the Image list select 'orion-psb-image-R4.2

          Step 3. The system presents the following information.
          Info
          Name: orion-psb-image-R4.1
          ID: 83a74688-f0df-4369-a22f-2b75e73f20e6
          GE ID: 344
          Status
          Status: active
          Public: True
          Checksum: d3b493a80b2d0ba74fd7b7e73b0ddcf4
          Created: 2015-03-09T08:15:45.000000
          Updated: 2015-09-24T13:15:53.000000
          Specs
          Size: 4.7 GB
          Container Format: ovf
          Disk Format: qcow2

          Step 4. Launch Image' Button.

          Step 5. Fill in the Launch Instance form as follows
          Instance Name: slorion
          Flavour: m1.small
          Instance count: 1

          Step 6. Click the 'Next' button
          Step 7. Fill in the Launch Instance form as follows
          Keypair: smartlock_orion
          Security Group: smartlock_orion

          Step 8. Click the 'Next' button

          Step 9. Fill in the Launch Instance form as follows
          Selected Networks: node-int-noinet-net-02

          Step 10. Click the 'Next' button

          Step 11. The customization Script is presented but no action is taken

          Step 12. Click the 'Next' button

          Step 13. The system now presents the following information.
          Instance Name: slorion
          Image: orion-psb-image-R4.1
          Flavor: m1.small
          Instance Count: 1
          Keypair: smartlock_orion
          Security Group: smartlock_orion
          To access the instance:
          You need to include a security group with port 22 opened to access via
          SSH.
          You need to assign a floating IP to access from a external network.

          Step 14. Click the 'Launch instance' button

          Step 15. The system now redirects to
          https://cloud.lab.fiware.org/#nova/instances/ which is a Blank Black
          screen.
          Clicking on this screen redirects to
          https://cloud.lab.fiware.org/#nova/instances/ which presents the
          following information:
          Instance Name. slorion
          IP Address. 192.168.128.206
          Size. 2048 MB RAM | 1 VCPU | 20GB Disk
          Keypair. smartlock_orion
          Status ACTIVE
          Task. None
          Power State- RUNNING

          *But this instance is repeated in the list three time*.
          The communication panel atr the bottom of the page reports:
          Success: Instance slorion launched.

          All of this is new I have never at this point I normally get messages in
          the panel such as:
          Error: undefined. Cause: 400 Error info OR
          Error: Error releasing floating IP 10.1.64.121. Cause: 503 Error OR
          Error: Error launching instance slorion. Cause: 403 Error info

          Step 16. Click on the first instance of slorion in the list and the
          following information is displayed.
          Overview
          Info
          Name: slorion
          ID: 94a025d8-a247-4ebe-9e6d-c6227fdca35f
          Status: ACTIVE

          Specs .
          RAM: 2048MB
          VCPUs: 1VCPU
          Disk: 20GB

          IP Addresses : node-int-noinet-net-02: 192.168.128.206

          Security Groups: smartlock_orion

          Meta
          Key name: smartlock_orion
          Image Name: orion-psb-image-R4.1
          region: Spain2

          Volumes :

          Installed Software : Image orion-psb-image-R4.1 does not allow Software
          Management with SDC.

          Step 17. Click on Connection tab and the following information is
          presented.
          Connect using a SSH client
          You need to associate a Floating IP to this Instance in order to connect
          via SSH.
          Go to Security -> Floatings IPs
          If you have not any Floating IP available, allocate a new one to the
          project.
          Associate a Floating IP to this Instance.

          Connect to VM display

          Connect directly to the Virtual Machine display [View Display Button]

          Step 18. Go to Security -> Floatings Ips The following information
          appears.
          IP Address: 10.1.64.121
          Instance: -
          Fixed Address:
          Floating IP Pool: fedoration-ext-net-01

          Step 19. Click on Actions drop down list. Click on Associate IP. In
          the form that appears associate the IP with the Instance slorion. The
          following information appears
          IP Address: 10.1.64.121
          Instance: slorion
          Fixed Address: 192.169.128.206
          Floating IP Pool: fedoration-ext-net-01

          NOTE: At this point I had to log into Fiware Lab again ??
          When I went back to Instances > Connection I was presented with this
          information:

          Connect using a SSH client
          Ubuntu/Mac terminal
          1. Open the Terminal
          2. Locate the keypair asocciate to this Instance when launching it.
          my_keypair.pem
          3. Modify the keypair permissions in order to make it not publicly
          viewable.
          chmod 400 my_keypair.pem
          4. Connect to the Instance using its public IP.
          ssh -i my_keypair.pem root@10.1.64.121

          Windows PuTTY Client
          1. Install PuTTY and PuTTYgen from Putty website.
          2. Locate the keypair asocciate to this Instance when launching it.
          my_keypair.pem
          3. Convert your Keypair (.pem) to PPK with PuTTYgen.
          4. Use PuTTY to connect to the Instance using its public IP
          (10.1.64.121) and the new PPK Keypair.

          Connect to VM display

          Connect directly to the Virtual Machine display
          [View Display] Button

          Step 20. Click on the [View Display] button. The display appears and
          after clicking on the [Send
          CtrAltDel] Button the following text appears in the display.

          Cent0S release 6.3 (Final)
          Kernel 2.6.32-279.14.1.e16.x86_64 on an x86_64
          Host-192-168-128 log in: _”

          If I enter my Fiware Lab password here I get the response 'Password
          Incorect'

          If I try to enter SSH with:
          ssh -i smartlock_orion.pem root@10.1.64.121 (Note. smartlock_orion is
          the keyword pair)
          I get the response:
          Warning: Identity file smartlock_orion.pem not accessible: No such file
          or directory.

          If I enter into my browser either of the IP Addresses 10.1.64.121 OR
          192.168.128.206 I continually receive the error message 'The connection
          was reset'

          Conclusion:

          This is the most progress that I have made in days. This may be as a
          result of the maintenance work that has been carried out on the Spanish
          node (Spain2), but I still do not seem to be getting anywhere.
          I am lost, I do not know where to go from here.

          With Kind Regards
          Bernie

          Show
          fw.ext.user FW External User added a comment - Sorry about that here is the plain text version. Best Regards Bernie Dear Fiware-Help Team, I have been trying for days now to make instances of GEs in our Fiware Lab account with no success. We are working in Authorized regions: Spain2. I have tried to make the Instances by the Blueprint Template method and by using the Instance image method. What ever I do I cannot produce an operational Instance. I have tried with Orion, the Orion Bundle, the GUI maker and the IoT Broker. I have numerous error message such 'name not correct, and 'no more floating IPs available and others. I am continually asked to do things using SSH but as I have no IP address to work with I cannot enter the SSH system using the terminal. The major problem is, this work is required for a Soul-Fi B funded project. The midterm report is required on December 7 and the project is to be finished by 22 February 2016. The more time we spend trying to get the Fiware Lab side working the less time we have to develop the special IoT systems and hardware that are essential for the project's success. I have tried to solve this problem by using the communications in Fiware-Help but there is such an array of problems highlighted there that even if I find something related it inevitably does not solve my problem. I have now cleared all my previous work from Fiware-Lab and below I have included my final attempt to make an instance of Orion and the feed back I am getting from the system. We need some serious support on this issue or our project will be in serious jeopardy. In the meantime I will continue with the development of our IoT hardware and software system using solutions with Google Docs, Dropbox apps, Temboo etc and then attempt to migrate these to Fiware-Lab if we can solve the problems. Unfortunately I am now receiving notifications from no-reply@account.lab.fiware.org that Spanish node (Spain2) is under maintenance for the next few days with accompanying outages which may further delay our progress. Record of attempt to make an Instance of Orion using the image method. Step 1. Go to Instances > Images. Step 2. From the Image list select 'orion-psb-image-R4.2 Step 3. The system presents the following information. Info Name: orion-psb-image-R4.1 ID: 83a74688-f0df-4369-a22f-2b75e73f20e6 GE ID: 344 Status Status: active Public: True Checksum: d3b493a80b2d0ba74fd7b7e73b0ddcf4 Created: 2015-03-09T08:15:45.000000 Updated: 2015-09-24T13:15:53.000000 Specs Size: 4.7 GB Container Format: ovf Disk Format: qcow2 Step 4. Launch Image' Button. Step 5. Fill in the Launch Instance form as follows Instance Name: slorion Flavour: m1.small Instance count: 1 Step 6. Click the 'Next' button Step 7. Fill in the Launch Instance form as follows Keypair: smartlock_orion Security Group: smartlock_orion Step 8. Click the 'Next' button Step 9. Fill in the Launch Instance form as follows Selected Networks: node-int-noinet-net-02 Step 10. Click the 'Next' button Step 11. The customization Script is presented but no action is taken Step 12. Click the 'Next' button Step 13. The system now presents the following information. Instance Name: slorion Image: orion-psb-image-R4.1 Flavor: m1.small Instance Count: 1 Keypair: smartlock_orion Security Group: smartlock_orion To access the instance: You need to include a security group with port 22 opened to access via SSH. You need to assign a floating IP to access from a external network. Step 14. Click the 'Launch instance' button Step 15. The system now redirects to https://cloud.lab.fiware.org/#nova/instances/ which is a Blank Black screen. Clicking on this screen redirects to https://cloud.lab.fiware.org/#nova/instances/ which presents the following information: Instance Name. slorion IP Address. 192.168.128.206 Size. 2048 MB RAM | 1 VCPU | 20GB Disk Keypair. smartlock_orion Status ACTIVE Task. None Power State- RUNNING * But this instance is repeated in the list three time *. The communication panel atr the bottom of the page reports: Success: Instance slorion launched. All of this is new I have never at this point I normally get messages in the panel such as: Error: undefined. Cause: 400 Error info OR Error: Error releasing floating IP 10.1.64.121. Cause: 503 Error OR Error: Error launching instance slorion. Cause: 403 Error info Step 16. Click on the first instance of slorion in the list and the following information is displayed. Overview Info Name: slorion ID: 94a025d8-a247-4ebe-9e6d-c6227fdca35f Status: ACTIVE Specs . RAM: 2048MB VCPUs: 1VCPU Disk: 20GB IP Addresses : node-int-noinet-net-02: 192.168.128.206 Security Groups: smartlock_orion Meta Key name: smartlock_orion Image Name: orion-psb-image-R4.1 region: Spain2 Volumes : Installed Software : Image orion-psb-image-R4.1 does not allow Software Management with SDC. Step 17. Click on Connection tab and the following information is presented. Connect using a SSH client You need to associate a Floating IP to this Instance in order to connect via SSH. Go to Security -> Floatings IPs If you have not any Floating IP available, allocate a new one to the project. Associate a Floating IP to this Instance. Connect to VM display Connect directly to the Virtual Machine display [View Display Button] Step 18. Go to Security -> Floatings Ips The following information appears. IP Address: 10.1.64.121 Instance: - Fixed Address: Floating IP Pool: fedoration-ext-net-01 Step 19. Click on Actions drop down list. Click on Associate IP. In the form that appears associate the IP with the Instance slorion. The following information appears IP Address: 10.1.64.121 Instance: slorion Fixed Address: 192.169.128.206 Floating IP Pool: fedoration-ext-net-01 NOTE: At this point I had to log into Fiware Lab again ?? When I went back to Instances > Connection I was presented with this information: Connect using a SSH client Ubuntu/Mac terminal 1. Open the Terminal 2. Locate the keypair asocciate to this Instance when launching it. my_keypair.pem 3. Modify the keypair permissions in order to make it not publicly viewable. chmod 400 my_keypair.pem 4. Connect to the Instance using its public IP. ssh -i my_keypair.pem root@10.1.64.121 Windows PuTTY Client 1. Install PuTTY and PuTTYgen from Putty website. 2. Locate the keypair asocciate to this Instance when launching it. my_keypair.pem 3. Convert your Keypair (.pem) to PPK with PuTTYgen. 4. Use PuTTY to connect to the Instance using its public IP (10.1.64.121) and the new PPK Keypair. Connect to VM display Connect directly to the Virtual Machine display [View Display] Button Step 20. Click on the [View Display] button. The display appears and after clicking on the [Send CtrAltDel] Button the following text appears in the display. “ Cent0S release 6.3 (Final) Kernel 2.6.32-279.14.1.e16.x86_64 on an x86_64 Host-192-168-128 log in: _” “ If I enter my Fiware Lab password here I get the response 'Password Incorect' If I try to enter SSH with: ssh -i smartlock_orion.pem root@10.1.64.121 (Note. smartlock_orion is the keyword pair) I get the response: Warning: Identity file smartlock_orion.pem not accessible: No such file or directory. If I enter into my browser either of the IP Addresses 10.1.64.121 OR 192.168.128.206 I continually receive the error message 'The connection was reset' Conclusion: This is the most progress that I have made in days. This may be as a result of the maintenance work that has been carried out on the Spanish node (Spain2), but I still do not seem to be getting anywhere. I am lost, I do not know where to go from here. With Kind Regards Bernie
          Hide
          mev Manuel Escriche added a comment -

          Dear Bernie,

          For some reason I cannot open the file, would you please explain it in plain text.

          Thanks in advance!
          Manuel

          Show
          mev Manuel Escriche added a comment - Dear Bernie, For some reason I cannot open the file, would you please explain it in plain text. Thanks in advance! Manuel

            People

            • Assignee:
              sergg Sergio Garcia Gomez
              Reporter:
              fw.ext.user FW External User
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              Dates

              • Created:
                Updated:
                Resolved: