Dear coachers

The following issue has been submitted by a Fractals open-call partner

Dear Sirs,
Today, my application that resides on FIWARE Cloud stopped working.
I signed up on cloud.lab.fiware.org and I noticed that there are no instances of the server.

my ID
Info: Connected to project DusanKrsticNS cloud (ID 88cc2d55126f4865b91c2cae47078832)

It is very important that I can access databases located on the Orion server, where we stored configuration files, because I do not have a backup
I did not received any letters in which you inform me of any system maintenance.

Region Budapest2
Current account type: community
Started at: 2015-06-25
Duration: 365 days
Expires at: 2016-06-24

Any help will be welcome. Thanks in advance.

Best Regards.

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[Created via e-mail received from: "Romero, Javier" <javier.romero@atos.net>]