ilknur chulani added a comment - 15/Sep/15 9:43 AM Dear Javier, Created a ticket for the node team. ( https://jira.fiware.org/browse/HELP-4111 ) Kind regards, ilknur From: fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu On Behalf Of Romero, Javier Sent: Tuesday, September 15, 2015 10:09 AM To: FRACTALS coach (fiware-fractals-coaching@lists.fi-ware.org) (fiware-fractals-coaching@lists.fi-ware.org) Subject: [Fiware-fractals-coaching-atos] [Fiware-fractals-coaching] [Fractals] FILAB instances missing Dear coachers The following issue has been submitted by a Fractals open-call partner Dear Sirs, Today, my application that resides on FIWARE Cloud stopped working. I signed up on cloud.lab.fiware.org and I noticed that there are no instances of the server. my ID Info: Connected to project DusanKrsticNS cloud (ID 88cc2d55126f4865b91c2cae47078832) It is very important that I can access databases located on the Orion server, where we stored configuration files, because I do not have a backup I did not received any letters in which you inform me of any system maintenance. Region Budapest2 Current account type: community Started at: 2015-06-25 Duration: 365 days Expires at: 2016-06-24 Any help will be welcome. Thanks in advance. Best Regards. This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional. Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje. Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes. Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus. Bu mesaj ve ekleri gönderilen kişiye özeldir ve gizli bilgiler içerebilir. Eğer mesajın gönderilmek istendiği kişi değilseniz lütfen kopyalamayınız, başkalarına göndermeyiniz ve göndericiyi bilgilendiriniz. Internet üzerinden gönderilen mesajların güvenli ve hatasız olduğunun garantisi olmadığından Atos grubu mesajın içeriğinden sorumlu tutulamaz. Göndericinin bilgisayarı anti-virüs sistemleri tarafından taranmaktadır, ancak yine de mesajın virüs içermediği garanti edilemez ve gönderici, meydana gelebilecek zararlardan sorumlu tutulamaz. This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

ilknur chulani added a comment - 15/Sep/15 2:28 PM the issue is resolved..