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  1. Help-Coaches-Desk
  2. HELC-1032

FIWARE.Request.Coach.FRACTALS.DusanKrsticNS.NodeIssue.InstancesMissing

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Component/s: FRACTALS
    • Labels:
      None

      Description

      Dear coachers

      The following issue has been submitted by a Fractals open-call partner

      Dear Sirs,
      Today, my application that resides on FIWARE Cloud stopped working.
      I signed up on cloud.lab.fiware.org and I noticed that there are no instances of the server.

      my ID
      Info: Connected to project DusanKrsticNS cloud (ID 88cc2d55126f4865b91c2cae47078832)

      It is very important that I can access databases located on the Orion server, where we stored configuration files, because I do not have a backup
      I did not received any letters in which you inform me of any system maintenance.

      Region Budapest2
      Current account type: community
      Started at: 2015-06-25
      Duration: 365 days
      Expires at: 2016-06-24

      Any help will be welcome. Thanks in advance.

      Best Regards.

      This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
      As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

      Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
      Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
      Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
      Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.

      _______________________________________________
      Fiware-fractals-coaching mailing list
      Fiware-fractals-coaching@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-fractals-coaching-new
      [Created via e-mail received from: "Romero, Javier" <javier.romero@atos.net>]

        Issue Links

          Activity

          fw.ext.user FW External User created issue -
          ichulani ilknur chulani made changes -
          Field Original Value New Value
          Component/s FRACTALS [ 10365 ]
          ichulani ilknur chulani made changes -
          Assignee ilknur chulani [ ilknur.chulani ]
          ichulani ilknur chulani made changes -
          Link This issue is cloned by HELC-1033 [ HELC-1033 ]
          Hide
          ichulani ilknur chulani added a comment -

          Dear Javier,

          Created a ticket for the node team.

          (https://jira.fiware.org/browse/HELP-4111)

          Kind regards,

          ilknur

          From: fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu On Behalf Of Romero, Javier
          Sent: Tuesday, September 15, 2015 10:09 AM
          To: FRACTALS coach (fiware-fractals-coaching@lists.fi-ware.org) (fiware-fractals-coaching@lists.fi-ware.org)
          Subject: [Fiware-fractals-coaching-atos] [Fiware-fractals-coaching] [Fractals] FILAB instances missing

          Dear coachers

          The following issue has been submitted by a Fractals open-call partner

          Dear Sirs,
          Today, my application that resides on FIWARE Cloud stopped working.
          I signed up on cloud.lab.fiware.org and I noticed that there are no instances of the server.

          my ID
          Info: Connected to project DusanKrsticNS cloud (ID 88cc2d55126f4865b91c2cae47078832)

          It is very important that I can access databases located on the Orion server, where we stored configuration files, because I do not have a backup
          I did not received any letters in which you inform me of any system maintenance.

          Region Budapest2
          Current account type: community
          Started at: 2015-06-25
          Duration: 365 days
          Expires at: 2016-06-24

          Any help will be welcome. Thanks in advance.

          Best Regards.

          This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
          As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

          Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
          Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
          Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
          Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.
          Bu mesaj ve ekleri gönderilen kişiye özeldir ve gizli bilgiler içerebilir. Eğer mesajın gönderilmek istendiği kişi değilseniz lütfen kopyalamayınız, başkalarına göndermeyiniz ve göndericiyi bilgilendiriniz. Internet üzerinden gönderilen mesajların güvenli ve hatasız olduğunun garantisi olmadığından Atos grubu mesajın içeriğinden sorumlu tutulamaz. Göndericinin bilgisayarı anti-virüs sistemleri tarafından taranmaktadır, ancak yine de mesajın virüs içermediği garanti edilemez ve gönderici, meydana gelebilecek zararlardan sorumlu tutulamaz.

          This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

          Show
          ichulani ilknur chulani added a comment - Dear Javier, Created a ticket for the node team. ( https://jira.fiware.org/browse/HELP-4111 ) Kind regards, ilknur From: fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu On Behalf Of Romero, Javier Sent: Tuesday, September 15, 2015 10:09 AM To: FRACTALS coach (fiware-fractals-coaching@lists.fi-ware.org) (fiware-fractals-coaching@lists.fi-ware.org) Subject: [Fiware-fractals-coaching-atos] [Fiware-fractals-coaching] [Fractals] FILAB instances missing Dear coachers The following issue has been submitted by a Fractals open-call partner Dear Sirs, Today, my application that resides on FIWARE Cloud stopped working. I signed up on cloud.lab.fiware.org and I noticed that there are no instances of the server. my ID Info: Connected to project DusanKrsticNS cloud (ID 88cc2d55126f4865b91c2cae47078832) It is very important that I can access databases located on the Orion server, where we stored configuration files, because I do not have a backup I did not received any letters in which you inform me of any system maintenance. Region Budapest2 Current account type: community Started at: 2015-06-25 Duration: 365 days Expires at: 2016-06-24 Any help will be welcome. Thanks in advance. Best Regards. This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional. Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje. Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes. Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus. Bu mesaj ve ekleri gönderilen kişiye özeldir ve gizli bilgiler içerebilir. Eğer mesajın gönderilmek istendiği kişi değilseniz lütfen kopyalamayınız, başkalarına göndermeyiniz ve göndericiyi bilgilendiriniz. Internet üzerinden gönderilen mesajların güvenli ve hatasız olduğunun garantisi olmadığından Atos grubu mesajın içeriğinden sorumlu tutulamaz. Göndericinin bilgisayarı anti-virüs sistemleri tarafından taranmaktadır, ancak yine de mesajın virüs içermediği garanti edilemez ve gönderici, meydana gelebilecek zararlardan sorumlu tutulamaz. This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.
          ichulani ilknur chulani made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          Hide
          ichulani ilknur chulani added a comment -

          the issue is resolved..

          Show
          ichulani ilknur chulani added a comment - the issue is resolved..
          ichulani ilknur chulani made changes -
          Status In Progress [ 3 ] Answered [ 10104 ]
          ichulani ilknur chulani made changes -
          Resolution Done [ 10000 ]
          Status Answered [ 10104 ] Closed [ 6 ]
          backlogmanager Backlog Manager made changes -
          Summary [Fiware-fractals-coaching] [Fractals] FILAB instances missing FIWARE.Request.Coach.FRACTALS.FILAB instances missing
          ichulani ilknur chulani made changes -
          Summary FIWARE.Request.Coach.FRACTALS.FILAB instances missing FIWARE.Request.Coach.FRACTALS.BudapestNodeWideProblemFILAB instances missing
          ichulani ilknur chulani made changes -
          Summary FIWARE.Request.Coach.FRACTALS.BudapestNodeWideProblemFILAB instances missing FIWARE.Request.Coach.FRACTALS.DusanKrsticNS.Lab.InstancesMissing
          ichulani ilknur chulani made changes -
          Summary FIWARE.Request.Coach.FRACTALS.DusanKrsticNS.Lab.InstancesMissing FIWARE.Request.Coach.FRACTALS.DusanKrsticNS.NodeIssue.InstancesMissing
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open In Progress In Progress
          5h 17m 1 ilknur chulani 15/Sep/15 2:28 PM
          In Progress In Progress Answered Answered
          15s 1 ilknur chulani 15/Sep/15 2:28 PM
          Answered Answered Closed Closed
          1s 1 ilknur chulani 15/Sep/15 2:28 PM

            People

            • Assignee:
              ichulani ilknur chulani
              Reporter:
              fw.ext.user FW External User
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: