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  1. Help-Desk
  2. HELP-86

FIWARE.Request.Lab.Spain.Fi-Ware issues with VM instances

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: Sprint 4.1.1
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear Madam/Sir,

          I am currently working as a research intern at Athens Information Technology (www.ait.gr) under the supervision of Prof. Sofia Tsekeridou.
          I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work.

          While using the platform there are errors. Specifically when creating:

          • ?Floating IPs under security - the response from the server is uknown error.
          • a CDVA instance - the status is either error or become unresponsive? and the disksize is NaN GB (Not a number?).
          • Floating IPs under security - the response from the server is uknown error or unresponsive.
          • Keypairs - there are uknown errors or unresponsive.

          If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ?sots@ait.gr ) for AIT's research.
          CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos.

          Thank you in advance for your assistance.

          Your sincerely,
          Sanjeet

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

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            FIWARE-LAB-HELP FIWARE-LAB-HELP created issue -
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            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

            Hi

            Thanks a lot for contacting. I have checked the account Sofia Tsekeridou user and Athens Information Technology group accounts but it seems there is not any VM deployed in the Spain region. Can you tell me the id that appears in the portal (something like 00000000000000000000000000000357) and the region you are using?

            Thanks a lot,
            Regards,
            Henar

            De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Sanjeet
            Enviado el: miércoles, 11 de junio de 2014 15:01
            Para: fiware-lab-help@lists.fi-ware.org
            CC: Menelaos Bakopoulos; Sofia Tsekeridou
            Asunto: [Fiware-lab-help] Fi-Ware issues with VM instances

            Dear Madam/Sir,

            I am currently working as a research intern at Athens Information Technology (www.ait.gr<http://www.ait.gr>) under the supervision of Prof. Sofia Tsekeridou.
            I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work.

            While using the platform there are errors. Specifically when creating:

            • ​Floating IPs under security - the response from the server is uknown error.
            • a CDVA instance - the status is either error or become unresponsive​ and the disksize is NaN GB (Not a number?).
            • Floating IPs under security - the response from the server is uknown error or unresponsive.
            • Keypairs - there are uknown errors or unresponsive.
              If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ​sots@ait.gr<sots@ait.gr> ) for AIT's research.
              CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos.
              Thank you in advance for your assistance.

            Your sincerely,
            Sanjeet

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi Thanks a lot for contacting. I have checked the account Sofia Tsekeridou user and Athens Information Technology group accounts but it seems there is not any VM deployed in the Spain region. Can you tell me the id that appears in the portal (something like 00000000000000000000000000000357) and the region you are using? Thanks a lot, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Sanjeet Enviado el: miércoles, 11 de junio de 2014 15:01 Para: fiware-lab-help@lists.fi-ware.org CC: Menelaos Bakopoulos; Sofia Tsekeridou Asunto: [Fiware-lab-help] Fi-Ware issues with VM instances Dear Madam/Sir, I am currently working as a research intern at Athens Information Technology (www.ait.gr< http://www.ait.gr >) under the supervision of Prof. Sofia Tsekeridou. I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work. While using the platform there are errors. Specifically when creating: ​Floating IPs under security - the response from the server is uknown error. a CDVA instance - the status is either error or become unresponsive​ and the disksize is NaN GB (Not a number?). Floating IPs under security - the response from the server is uknown error or unresponsive. Keypairs - there are uknown errors or unresponsive. If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ​sots@ait.gr< sots@ait.gr > ) for AIT's research. CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos. Thank you in advance for your assistance. Your sincerely, Sanjeet ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

            Dear Sir HENAR FRUTOS,

            Thanks a lot for your prompt reply. We tried to deploy instances and Floating IPs.

            ID in the portal is: 00000000000000000000000000000356 and the region is Spain.

            Thank you in advance for your assistance.

            Your sincerely,

            Sanjeet

            ________________________________
            From: HENAR MUÑOZ FRUTOS <henar@tid.es>
            Sent: Wednesday, June 11, 2014 4:18 PM
            To: Sanjeet; fiware-lab-help@lists.fi-ware.org
            Cc: Menelaos Bakopoulos; Sofia Tsekeridou
            Subject: RE: Fi-Ware issues with VM instances

            Hi

            Thanks a lot for contacting. I have checked the account Sofia Tsekeridou user and Athens Information Technology group accounts but it seems there is not any VM deployed in the Spain region. Can you tell me the id that appears in the portal (something like 00000000000000000000000000000357) and the region you are using?

            Thanks a lot,
            Regards,
            Henar

            De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Sanjeet
            Enviado el: miércoles, 11 de junio de 2014 15:01
            Para: fiware-lab-help@lists.fi-ware.org
            CC: Menelaos Bakopoulos; Sofia Tsekeridou
            Asunto: [Fiware-lab-help] Fi-Ware issues with VM instances

            Dear Madam/Sir,

            I am currently working as a research intern at Athens Information Technology (www.ait.gr<http://www.ait.gr>) under the supervision of Prof. Sofia Tsekeridou.
            I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work.

            While using the platform there are errors. Specifically when creating:

            • ?Floating IPs under security - the response from the server is uknown error.
            • a CDVA instance - the status is either error or become unresponsive? and the disksize is NaN GB (Not a number?).
            • Floating IPs under security - the response from the server is uknown error or unresponsive.
            • Keypairs - there are uknown errors or unresponsive.
              If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ?sots@ait.gr<sots@ait.gr> ) for AIT's research.
              CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos.
              Thank you in advance for your assistance.

            Your sincerely,
            Sanjeet

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Dear Sir HENAR FRUTOS, Thanks a lot for your prompt reply. We tried to deploy instances and Floating IPs. ID in the portal is: 00000000000000000000000000000356 and the region is Spain. Thank you in advance for your assistance. Your sincerely, Sanjeet ________________________________ From: HENAR MUÑOZ FRUTOS <henar@tid.es> Sent: Wednesday, June 11, 2014 4:18 PM To: Sanjeet; fiware-lab-help@lists.fi-ware.org Cc: Menelaos Bakopoulos; Sofia Tsekeridou Subject: RE: Fi-Ware issues with VM instances Hi Thanks a lot for contacting. I have checked the account Sofia Tsekeridou user and Athens Information Technology group accounts but it seems there is not any VM deployed in the Spain region. Can you tell me the id that appears in the portal (something like 00000000000000000000000000000357) and the region you are using? Thanks a lot, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Sanjeet Enviado el: miércoles, 11 de junio de 2014 15:01 Para: fiware-lab-help@lists.fi-ware.org CC: Menelaos Bakopoulos; Sofia Tsekeridou Asunto: [Fiware-lab-help] Fi-Ware issues with VM instances Dear Madam/Sir, I am currently working as a research intern at Athens Information Technology (www.ait.gr< http://www.ait.gr >) under the supervision of Prof. Sofia Tsekeridou. I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work. While using the platform there are errors. Specifically when creating: ?Floating IPs under security - the response from the server is uknown error. a CDVA instance - the status is either error or become unresponsive? and the disksize is NaN GB (Not a number?). Floating IPs under security - the response from the server is uknown error or unresponsive. Keypairs - there are uknown errors or unresponsive. If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ?sots@ait.gr< sots@ait.gr > ) for AIT's research. CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos. Thank you in advance for your assistance. Your sincerely, Sanjeet ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

            Hi again

            It seems there is not any VM in this account. Regarding floating ip, I have just added one in your account. Can you try it again and tell us the results?
            Thanks,
            Henar

            De: Sanjeet Sanjeet@ait.gr
            Enviado el: miércoles, 11 de junio de 2014 15:39
            Para: HENAR MUÑOZ FRUTOS; fiware-lab-help@lists.fi-ware.org
            CC: Menelaos Bakopoulos; Sofia Tsekeridou
            Asunto: RE: Fi-Ware issues with VM instances

            Dear Sir HENAR FRUTOS,

            Thanks a lot for your prompt reply. We tried to deploy instances and Floating IPs.

            ID in the portal is: 00000000000000000000000000000356 and the region is Spain.

            Thank you in advance for your assistance.

            Your sincerely,

            Sanjeet

            ________________________________
            From: HENAR MUÑOZ FRUTOS <henar@tid.es<henar@tid.es>>
            Sent: Wednesday, June 11, 2014 4:18 PM
            To: Sanjeet; fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
            Cc: Menelaos Bakopoulos; Sofia Tsekeridou
            Subject: RE: Fi-Ware issues with VM instances

            Hi

            Thanks a lot for contacting. I have checked the account Sofia Tsekeridou user and Athens Information Technology group accounts but it seems there is not any VM deployed in the Spain region. Can you tell me the id that appears in the portal (something like 00000000000000000000000000000357) and the region you are using?

            Thanks a lot,
            Regards,
            Henar

            De: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org<[mailto:fiware-lab-help-bounces@lists.fi-ware.org]> En nombre de Sanjeet
            Enviado el: miércoles, 11 de junio de 2014 15:01
            Para: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
            CC: Menelaos Bakopoulos; Sofia Tsekeridou
            Asunto: [Fiware-lab-help] Fi-Ware issues with VM instances

            Dear Madam/Sir,

            I am currently working as a research intern at Athens Information Technology (www.ait.gr<http://www.ait.gr>) under the supervision of Prof. Sofia Tsekeridou.
            I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work.

            While using the platform there are errors. Specifically when creating:

            • ​Floating IPs under security - the response from the server is uknown error.
            • a CDVA instance - the status is either error or become unresponsive​ and the disksize is NaN GB (Not a number?).
            • Floating IPs under security - the response from the server is uknown error or unresponsive.
            • Keypairs - there are uknown errors or unresponsive.
              If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ​sots@ait.gr<sots@ait.gr> ) for AIT's research.
              CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos.
              Thank you in advance for your assistance.

            Your sincerely,
            Sanjeet

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi again It seems there is not any VM in this account. Regarding floating ip, I have just added one in your account. Can you try it again and tell us the results? Thanks, Henar De: Sanjeet Sanjeet@ait.gr Enviado el: miércoles, 11 de junio de 2014 15:39 Para: HENAR MUÑOZ FRUTOS; fiware-lab-help@lists.fi-ware.org CC: Menelaos Bakopoulos; Sofia Tsekeridou Asunto: RE: Fi-Ware issues with VM instances Dear Sir HENAR FRUTOS, Thanks a lot for your prompt reply. We tried to deploy instances and Floating IPs. ID in the portal is: 00000000000000000000000000000356 and the region is Spain. Thank you in advance for your assistance. Your sincerely, Sanjeet ________________________________ From: HENAR MUÑOZ FRUTOS <henar@tid.es< henar@tid.es >> Sent: Wednesday, June 11, 2014 4:18 PM To: Sanjeet; fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Cc: Menelaos Bakopoulos; Sofia Tsekeridou Subject: RE: Fi-Ware issues with VM instances Hi Thanks a lot for contacting. I have checked the account Sofia Tsekeridou user and Athens Information Technology group accounts but it seems there is not any VM deployed in the Spain region. Can you tell me the id that appears in the portal (something like 00000000000000000000000000000357) and the region you are using? Thanks a lot, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org< fiware-lab-help-bounces@lists.fi-ware.org > fiware-lab-help-bounces@lists.fi-ware.org < [mailto:fiware-lab-help-bounces@lists.fi-ware.org ]> En nombre de Sanjeet Enviado el: miércoles, 11 de junio de 2014 15:01 Para: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > CC: Menelaos Bakopoulos; Sofia Tsekeridou Asunto: [Fiware-lab-help] Fi-Ware issues with VM instances Dear Madam/Sir, I am currently working as a research intern at Athens Information Technology (www.ait.gr< http://www.ait.gr >) under the supervision of Prof. Sofia Tsekeridou. I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work. While using the platform there are errors. Specifically when creating: ​Floating IPs under security - the response from the server is uknown error. a CDVA instance - the status is either error or become unresponsive​ and the disksize is NaN GB (Not a number?). Floating IPs under security - the response from the server is uknown error or unresponsive. Keypairs - there are uknown errors or unresponsive. If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ​sots@ait.gr< sots@ait.gr > ) for AIT's research. CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos. Thank you in advance for your assistance. Your sincerely, Sanjeet ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Assignee Manuel Escriche [Administrator] [ mev ] Henar Muñoz [ henar ]
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            Status To Do [ 10001 ] Done [ 10000 ]
            mev Manuel Escriche made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            mev Manuel Escriche made changes -
            Workflow Basic Workflow [ 12444 ] FW eRequest Workflow [ 15994 ]
            Issue Type Question [ 10004 ] eRequest [ 10101 ]
            FI-WARE Environment FI-LAB [ 10100 ]
            Resolution Done [ 10000 ]
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 15994 ] eRequest Workflow-2 [ 16671 ]
            mev Manuel Escriche made changes -
            Status Done [ 10000 ] In Progress [ 3 ]
            mev Manuel Escriche made changes -
            Status In Progress [ 3 ] Done [ 10000 ]
            mev Manuel Escriche made changes -
            Workflow eRequest Workflow-2 [ 16671 ] FW eRequest Workflow [ 17057 ]
            mev Manuel Escriche made changes -
            Fix Version/s Sprint 4.1.1 [ 10737 ]
            mev Manuel Escriche made changes -
            Reporter FIWARE-LAB-HELP [ fiware-lab-help ] FW External User [ fw.external.urser ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Fi-Ware issues with VM instances FIWARE.Request.Lab.Fi-Ware issues with VM instances
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 17057 ] FW extRequest Workflow-II [ 40825 ]
            Status Done [ 10000 ] Closed [ 6 ]
            Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
            mev Manuel Escriche made changes -
            Sender Email sots@ait.gr
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.Fi-Ware issues with VM instances FIWARE.Request.Lab.Spain.Fi-Ware issues with VM instances
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            To Do To Do Done Done
            		15d 20h 57m 1 Manuel Escriche 10/Oct/14 11:31 AM
            Done Done In Progress In Progress
            		12d 10h 58m 1 Manuel Escriche 22/Oct/14 10:29 PM
            In Progress In Progress Done Done
            		1m 37s 1 Manuel Escriche 22/Oct/14 10:31 PM
            Done Done Closed Closed
            		446d 11h 39m 1 Manuel Escriche 12/Jan/16 9:10 AM

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
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                Dates

                • Created:
                  Updated:
                  Resolved: