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  1. Help-Desk
  2. HELP-86

FIWARE.Request.Lab.Spain.Fi-Ware issues with VM instances

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: Sprint 4.1.1
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Madam/Sir,

      I am currently working as a research intern at Athens Information Technology (www.ait.gr) under the supervision of Prof. Sofia Tsekeridou.
      I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work.

      While using the platform there are errors. Specifically when creating:

      • ?Floating IPs under security - the response from the server is uknown error.
      • a CDVA instance - the status is either error or become unresponsive? and the disksize is NaN GB (Not a number?).
      • Floating IPs under security - the response from the server is uknown error or unresponsive.
      • Keypairs - there are uknown errors or unresponsive.

      If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ?sots@ait.gr ) for AIT's research.
      CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos.

      Thank you in advance for your assistance.

      Your sincerely,
      Sanjeet

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

        Activity

        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Hi

        Thanks a lot for contacting. I have checked the account Sofia Tsekeridou user and Athens Information Technology group accounts but it seems there is not any VM deployed in the Spain region. Can you tell me the id that appears in the portal (something like 00000000000000000000000000000357) and the region you are using?

        Thanks a lot,
        Regards,
        Henar

        De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Sanjeet
        Enviado el: miércoles, 11 de junio de 2014 15:01
        Para: fiware-lab-help@lists.fi-ware.org
        CC: Menelaos Bakopoulos; Sofia Tsekeridou
        Asunto: [Fiware-lab-help] Fi-Ware issues with VM instances

        Dear Madam/Sir,

        I am currently working as a research intern at Athens Information Technology (www.ait.gr<http://www.ait.gr>) under the supervision of Prof. Sofia Tsekeridou.
        I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work.

        While using the platform there are errors. Specifically when creating:

        • ​Floating IPs under security - the response from the server is uknown error.
        • a CDVA instance - the status is either error or become unresponsive​ and the disksize is NaN GB (Not a number?).
        • Floating IPs under security - the response from the server is uknown error or unresponsive.
        • Keypairs - there are uknown errors or unresponsive.
          If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ​sots@ait.gr<sots@ait.gr> ) for AIT's research.
          CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos.
          Thank you in advance for your assistance.

        Your sincerely,
        Sanjeet

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi Thanks a lot for contacting. I have checked the account Sofia Tsekeridou user and Athens Information Technology group accounts but it seems there is not any VM deployed in the Spain region. Can you tell me the id that appears in the portal (something like 00000000000000000000000000000357) and the region you are using? Thanks a lot, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Sanjeet Enviado el: miércoles, 11 de junio de 2014 15:01 Para: fiware-lab-help@lists.fi-ware.org CC: Menelaos Bakopoulos; Sofia Tsekeridou Asunto: [Fiware-lab-help] Fi-Ware issues with VM instances Dear Madam/Sir, I am currently working as a research intern at Athens Information Technology (www.ait.gr< http://www.ait.gr >) under the supervision of Prof. Sofia Tsekeridou. I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work. While using the platform there are errors. Specifically when creating: ​Floating IPs under security - the response from the server is uknown error. a CDVA instance - the status is either error or become unresponsive​ and the disksize is NaN GB (Not a number?). Floating IPs under security - the response from the server is uknown error or unresponsive. Keypairs - there are uknown errors or unresponsive. If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ​sots@ait.gr< sots@ait.gr > ) for AIT's research. CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos. Thank you in advance for your assistance. Your sincerely, Sanjeet ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Dear Sir HENAR FRUTOS,

        Thanks a lot for your prompt reply. We tried to deploy instances and Floating IPs.

        ID in the portal is: 00000000000000000000000000000356 and the region is Spain.

        Thank you in advance for your assistance.

        Your sincerely,

        Sanjeet

        ________________________________
        From: HENAR MUÑOZ FRUTOS <henar@tid.es>
        Sent: Wednesday, June 11, 2014 4:18 PM
        To: Sanjeet; fiware-lab-help@lists.fi-ware.org
        Cc: Menelaos Bakopoulos; Sofia Tsekeridou
        Subject: RE: Fi-Ware issues with VM instances

        Hi

        Thanks a lot for contacting. I have checked the account Sofia Tsekeridou user and Athens Information Technology group accounts but it seems there is not any VM deployed in the Spain region. Can you tell me the id that appears in the portal (something like 00000000000000000000000000000357) and the region you are using?

        Thanks a lot,
        Regards,
        Henar

        De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Sanjeet
        Enviado el: miércoles, 11 de junio de 2014 15:01
        Para: fiware-lab-help@lists.fi-ware.org
        CC: Menelaos Bakopoulos; Sofia Tsekeridou
        Asunto: [Fiware-lab-help] Fi-Ware issues with VM instances

        Dear Madam/Sir,

        I am currently working as a research intern at Athens Information Technology (www.ait.gr<http://www.ait.gr>) under the supervision of Prof. Sofia Tsekeridou.
        I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work.

        While using the platform there are errors. Specifically when creating:

        • ?Floating IPs under security - the response from the server is uknown error.
        • a CDVA instance - the status is either error or become unresponsive? and the disksize is NaN GB (Not a number?).
        • Floating IPs under security - the response from the server is uknown error or unresponsive.
        • Keypairs - there are uknown errors or unresponsive.
          If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ?sots@ait.gr<sots@ait.gr> ) for AIT's research.
          CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos.
          Thank you in advance for your assistance.

        Your sincerely,
        Sanjeet

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Dear Sir HENAR FRUTOS, Thanks a lot for your prompt reply. We tried to deploy instances and Floating IPs. ID in the portal is: 00000000000000000000000000000356 and the region is Spain. Thank you in advance for your assistance. Your sincerely, Sanjeet ________________________________ From: HENAR MUÑOZ FRUTOS <henar@tid.es> Sent: Wednesday, June 11, 2014 4:18 PM To: Sanjeet; fiware-lab-help@lists.fi-ware.org Cc: Menelaos Bakopoulos; Sofia Tsekeridou Subject: RE: Fi-Ware issues with VM instances Hi Thanks a lot for contacting. I have checked the account Sofia Tsekeridou user and Athens Information Technology group accounts but it seems there is not any VM deployed in the Spain region. Can you tell me the id that appears in the portal (something like 00000000000000000000000000000357) and the region you are using? Thanks a lot, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Sanjeet Enviado el: miércoles, 11 de junio de 2014 15:01 Para: fiware-lab-help@lists.fi-ware.org CC: Menelaos Bakopoulos; Sofia Tsekeridou Asunto: [Fiware-lab-help] Fi-Ware issues with VM instances Dear Madam/Sir, I am currently working as a research intern at Athens Information Technology (www.ait.gr< http://www.ait.gr >) under the supervision of Prof. Sofia Tsekeridou. I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work. While using the platform there are errors. Specifically when creating: ?Floating IPs under security - the response from the server is uknown error. a CDVA instance - the status is either error or become unresponsive? and the disksize is NaN GB (Not a number?). Floating IPs under security - the response from the server is uknown error or unresponsive. Keypairs - there are uknown errors or unresponsive. If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ?sots@ait.gr< sots@ait.gr > ) for AIT's research. CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos. Thank you in advance for your assistance. Your sincerely, Sanjeet ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Hi again

        It seems there is not any VM in this account. Regarding floating ip, I have just added one in your account. Can you try it again and tell us the results?
        Thanks,
        Henar

        De: Sanjeet Sanjeet@ait.gr
        Enviado el: miércoles, 11 de junio de 2014 15:39
        Para: HENAR MUÑOZ FRUTOS; fiware-lab-help@lists.fi-ware.org
        CC: Menelaos Bakopoulos; Sofia Tsekeridou
        Asunto: RE: Fi-Ware issues with VM instances

        Dear Sir HENAR FRUTOS,

        Thanks a lot for your prompt reply. We tried to deploy instances and Floating IPs.

        ID in the portal is: 00000000000000000000000000000356 and the region is Spain.

        Thank you in advance for your assistance.

        Your sincerely,

        Sanjeet

        ________________________________
        From: HENAR MUÑOZ FRUTOS <henar@tid.es<henar@tid.es>>
        Sent: Wednesday, June 11, 2014 4:18 PM
        To: Sanjeet; fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
        Cc: Menelaos Bakopoulos; Sofia Tsekeridou
        Subject: RE: Fi-Ware issues with VM instances

        Hi

        Thanks a lot for contacting. I have checked the account Sofia Tsekeridou user and Athens Information Technology group accounts but it seems there is not any VM deployed in the Spain region. Can you tell me the id that appears in the portal (something like 00000000000000000000000000000357) and the region you are using?

        Thanks a lot,
        Regards,
        Henar

        De: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org<[mailto:fiware-lab-help-bounces@lists.fi-ware.org]> En nombre de Sanjeet
        Enviado el: miércoles, 11 de junio de 2014 15:01
        Para: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
        CC: Menelaos Bakopoulos; Sofia Tsekeridou
        Asunto: [Fiware-lab-help] Fi-Ware issues with VM instances

        Dear Madam/Sir,

        I am currently working as a research intern at Athens Information Technology (www.ait.gr<http://www.ait.gr>) under the supervision of Prof. Sofia Tsekeridou.
        I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work.

        While using the platform there are errors. Specifically when creating:

        • ​Floating IPs under security - the response from the server is uknown error.
        • a CDVA instance - the status is either error or become unresponsive​ and the disksize is NaN GB (Not a number?).
        • Floating IPs under security - the response from the server is uknown error or unresponsive.
        • Keypairs - there are uknown errors or unresponsive.
          If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ​sots@ait.gr<sots@ait.gr> ) for AIT's research.
          CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos.
          Thank you in advance for your assistance.

        Your sincerely,
        Sanjeet

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi again It seems there is not any VM in this account. Regarding floating ip, I have just added one in your account. Can you try it again and tell us the results? Thanks, Henar De: Sanjeet Sanjeet@ait.gr Enviado el: miércoles, 11 de junio de 2014 15:39 Para: HENAR MUÑOZ FRUTOS; fiware-lab-help@lists.fi-ware.org CC: Menelaos Bakopoulos; Sofia Tsekeridou Asunto: RE: Fi-Ware issues with VM instances Dear Sir HENAR FRUTOS, Thanks a lot for your prompt reply. We tried to deploy instances and Floating IPs. ID in the portal is: 00000000000000000000000000000356 and the region is Spain. Thank you in advance for your assistance. Your sincerely, Sanjeet ________________________________ From: HENAR MUÑOZ FRUTOS <henar@tid.es< henar@tid.es >> Sent: Wednesday, June 11, 2014 4:18 PM To: Sanjeet; fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Cc: Menelaos Bakopoulos; Sofia Tsekeridou Subject: RE: Fi-Ware issues with VM instances Hi Thanks a lot for contacting. I have checked the account Sofia Tsekeridou user and Athens Information Technology group accounts but it seems there is not any VM deployed in the Spain region. Can you tell me the id that appears in the portal (something like 00000000000000000000000000000357) and the region you are using? Thanks a lot, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org< fiware-lab-help-bounces@lists.fi-ware.org > fiware-lab-help-bounces@lists.fi-ware.org < [mailto:fiware-lab-help-bounces@lists.fi-ware.org ]> En nombre de Sanjeet Enviado el: miércoles, 11 de junio de 2014 15:01 Para: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > CC: Menelaos Bakopoulos; Sofia Tsekeridou Asunto: [Fiware-lab-help] Fi-Ware issues with VM instances Dear Madam/Sir, I am currently working as a research intern at Athens Information Technology (www.ait.gr< http://www.ait.gr >) under the supervision of Prof. Sofia Tsekeridou. I am using a Generic Enablers named ' Compressed Domain Video Analysis - Codoan' for my research work. While using the platform there are errors. Specifically when creating: ​Floating IPs under security - the response from the server is uknown error. a CDVA instance - the status is either error or become unresponsive​ and the disksize is NaN GB (Not a number?). Floating IPs under security - the response from the server is uknown error or unresponsive. Keypairs - there are uknown errors or unresponsive. If possible please check the specific FI-WARE systems for the specific issues. We are using the user account ( ​sots@ait.gr< sots@ait.gr > ) for AIT's research. CCed are Prof. Sofia Tsekeridou and PhD Candidate Menelaos Bakopoulos. Thank you in advance for your assistance. Your sincerely, Sanjeet ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

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          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
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            • Created:
              Updated:
              Resolved: