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  1. Help-Desk
  2. HELP-8663

FIWARE.Request.General. Issues when login to FIWARE Q&A

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-GENERAL-HELP
    • Labels:
      None

      Description

      As indicated on below e-mail, I'm contacting you to kindly request you
      support regarding my access to the FIWARE Q&A website (
      https://ask.fiware.org/users/619/smartsdk_cicese/)

      My username is: smartsdk_cicese

      A bit of context:
      In the past I was able to post as much questions as I needed, however,
      suddenly I was unable to login. At this point, I'm able to login into other
      services such as JIRA and Forge.

      ==================

      Replied by admin:

      Please, send an email to the list fiware-general-help at lists dot fiware
      dot org with your user name and we will try to send a solution. Special
      important is to say if it is a forge user or FIWARE Q&A user.

      In reply to smartsdk_martel: Lost my password

      Tags: forgot, login, password, user, account.

      A friend user (smartsdk_cicese) is no longer able to login into this Q&A
      platform, but we couldn't find a way to restore the password or something
      like that.

      I didn't check the results yet, but I suggested trying the "lost my
      password" function of https://forge.fiware.org/account/logi...
      <https://forge.fiware.org/account/login.php?return_to=/>

      Now, in any case, it'd be very helpful to have instructions to recover
      passwords from the same login page of this FIWARE Q&A. My question is,
      where/to whom should we report this?

      Thanks
      ==================


      Regards,
      Netza

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      [Created via e-mail received from: =?UTF-8?Q?Netzahualcoyotl_Hern=C3=A1ndez_Cruz?= <netzahdzc@gmail.com>]

        Activity

        Hide
        fla Fernando Lopez added a comment -

        Contacted by email and resolved de issue. Problem with the synchronization of LDAP.

        Show
        fla Fernando Lopez added a comment - Contacted by email and resolved de issue. Problem with the synchronization of LDAP.

          People

          • Assignee:
            fla Fernando Lopez
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: