Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-GENERAL-HELP
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Labels:None
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Sender Email:
Description
As indicated on below e-mail, I'm contacting you to kindly request you
support regarding my access to the FIWARE Q&A website (
https://ask.fiware.org/users/619/smartsdk_cicese/)
My username is: smartsdk_cicese
A bit of context:
In the past I was able to post as much questions as I needed, however,
suddenly I was unable to login. At this point, I'm able to login into other
services such as JIRA and Forge.
==================
Replied by admin:
Please, send an email to the list fiware-general-help at lists dot fiware
dot org with your user name and we will try to send a solution. Special
important is to say if it is a forge user or FIWARE Q&A user.
In reply to smartsdk_martel: Lost my password
Tags: forgot, login, password, user, account.
A friend user (smartsdk_cicese) is no longer able to login into this Q&A
platform, but we couldn't find a way to restore the password or something
like that.
I didn't check the results yet, but I suggested trying the "lost my
password" function of https://forge.fiware.org/account/logi...
<https://forge.fiware.org/account/login.php?return_to=/>
Now, in any case, it'd be very helpful to have instructions to recover
passwords from the same login page of this FIWARE Q&A. My question is,
where/to whom should we report this?
Thanks
==================
–
Regards,
Netza
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Contacted by email and resolved de issue. Problem with the synchronization of LDAP.