Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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External Participants:
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HD-Node:Spain
Description
Dear
Currently it seems that one of my instances gives an error.
I tried to restart the instance after it had the status ‘SHUTOF’ following an other ticket.
The account used is joao.dacostaneves@ext.consilium.europa.eu <joao.dacostaneves@ext.consilium.europa.eu>
The region is Spain
The instance name is gscCIxPTest (local ip 192.168.244.35)
Currently not coupled to a floating ip-address.
Would it be possible what the state of the VM is and if possible to restart it?
Many thanks upfront for any action,
Greetings,
Jan.
Info
Name: gscCIxPtest
ID: 8a78fc3b-6426-4467-b9e9-eba66b63644e
Status: ERROR
Specs
RAM: 4096MB
VCPUs: 2 VCPU
Disk: 40GB
IP Addresses
node-int-net-01: 192.168.244.35
Security Groups
Meta
Key name: gscCIxPkeypair
Image Name: domibus3.2_r5.4 <https://cloud.lab.fiware.org/#nova/images/33dd796e-3289-4405-8d13-6842f849af2c>
region: Spain2
nid: 1626
Volumes
Installed Software
Image domibus3.2_r5.4 does not allow Software Management with SDC.
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[Created via e-mail received from: Jan HELLINGS <jan.hellings@triads.eu>]
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As we anounced two weeks ago, We are on manteinance this week, sorry for the inconveniences.
However, accourding to our logs, a "DELETE" over this instance has been sent this morning by user "joaoneves":
nova-api.log:2017-04-19 07:38:49.373 9845 INFO nova.osapi_compute.wsgi.server [req-39565aaf-83f0-49ee-a1c8-0c1266e551e4 joaoneves 3d0b444b6b0846649cf9b6aa93459357 - - -] 130.206.84.8,172.32.0.143 "DELETE /v2/3d0b444b6b0846649cf9b6aa93459357/servers/8a78fc3b-6426-4467-b9e9-eba66b63644e HTTP/1.1" status: 204 len: 198 time: 0.2159040
The deletion of the VM has been done:
nova-compute.log:2017-04-19 07:38:50.456 13230 INFO nova.virt.libvirt.driver [req-39565aaf-83f0-49ee-a1c8-0c1266e551e4 joaoneves 3d0b444b6b0846649cf9b6aa93459357 - - -] [instance: 8a78fc3b-6426-4467-b9e9-eba66b63644e] Deleting instance files /var/lib/nova/instances/8a78fc3b-6426-4467-b9e9-eba66b63644e_del
nova-compute.log:2017-04-19 07:38:51.161 13230 INFO nova.virt.libvirt.driver [req-39565aaf-83f0-49ee-a1c8-0c1266e551e4 joaoneves 3d0b444b6b0846649cf9b6aa93459357 - - -] [instance: 8a78fc3b-6426-4467-b9e9-eba66b63644e] Deletion of /var/lib/nova/instances/8a78fc3b-6426-4467-b9e9-eba66b63644e_del complete
nova-compute.log:2017-04-19 07:38:54.942 13230 ERROR nova.compute.manager [req-39565aaf-83f0-49ee-a1c8-0c1266e551e4 joaoneves 3d0b444b6b0846649cf9b6aa93459357 - - -] [instance: 8a78fc3b-6426-4467-b9e9-eba66b63644e] Failed to deallocate network for instance.
And the error shown is because a communication failure between 2 components (nova and neutron) due to the mantenance task.
It is likely that if you perform a new TERMINATE operation over the VM again from the Cloud Portal, the deletion process would get fully completed.
Regards,
José Ignacio.