Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-8442

FIWARE.Request.Lab.Fwd: FIWARE Lab Assistance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,
      Now  all instances are missing from FiwareLab Cloud

      Please help.

      Many thanks
      Dusan Krstic

      -------- Forwarded message --------
      From: Dusan Krstic <dusan.krstic@beemonsolution.com>
      To: fiware-lab-help <fiware-lab-help@lists.fiware.org>
      Date: Friday, March 17, 2017 2:12 PM +02:00
      Subject: FIWARE Lab Assistance

      Hello,
      Instance which I have built, have a very poor performance, and very often are not available.
      This problem is since 7 March this year when all instances start to missing from FiwareLab Cloud. In the meantime, they have emerged and with very poor performance or even unavailable.

      ID: 88cc2d55126f4865b91c2cae47078832
      Region: Budapest2

      Please, it is necessary to stabilize the server. 
      Many thanks in advance.

      Dusan Krstic

      Warning:This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.
      ----------------------------------------------------------------------

      Dusan Krstic

      Warning:This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: =?UTF-8?B?RHVzYW4gS3JzdGlj?= <dusan.krstic@beemonsolution.com>]

        Activity

        Hide
        WIGNER Budapest Node Helpdesk added a comment -

        The issue has been emailed:

        • Time sent: 27/Mar/17 11:20 AM
        • To: dusan.krstic@beemonsolution.com
        • with subject: *(HELP-8442) [Fiware-lab-help] Fwd: FIWARE Lab Assistance *

        Dear Dusan,

        Today one gateway restarted in the datacenter. The Budapest node traffic is going on that gateway. Now the node is available again. We analyse what is the problem with the gateway.
        About the performance, we did some configuration on the network. We hope these help for the performance.
        Sorry for the inconvenience.

        Best Regards,
        Gergő

        Show
        WIGNER Budapest Node Helpdesk added a comment - The issue has been emailed: Time sent: 27/Mar/17 11:20 AM To: dusan.krstic@beemonsolution.com with subject: *( HELP-8442 ) [Fiware-lab-help] Fwd: FIWARE Lab Assistance * Dear Dusan, Today one gateway restarted in the datacenter. The Budapest node traffic is going on that gateway. Now the node is available again. We analyse what is the problem with the gateway. About the performance, we did some configuration on the network. We hope these help for the performance. Sorry for the inconvenience. Best Regards, Gergő
        Hide
        fw.ext.user FW External User added a comment -

        Comment by dusan.krstic@beemonsolution.com :

        Hi,  Gergő

        Now works as expected

        Best Regards,
        Dusan

        >Monday, March 27, 2017 11:18 AM +02:00 from Help-Desk <jira-help-desk@jira.fiware.org>:
        >
        >
        >
        >From FIWARE JIRA - Main Help Desk ----
        >
        >-------------------------------------------------------------------------------
        >Comments:
        >
        >
        >Budapest Node Helpdesk - Today 11:20 AM
        >------------------
        >The issue has been emailed:
        >- Time sent: 27/Mar/17 11:20 AM
        >- To: dusan.krstic@beemonsolution.com
        >- with subject: *(HELP-8442) [Fiware-lab-help] Fwd: FIWARE Lab Assistance *

        >
        >----
        >Dear Dusan,
        >
        >Today one gateway restarted in the datacenter. The Budapest node traffic is going on that gateway. Now the node is available again. We analyse what is the problem with the gateway.
        >About the performance, we did some configuration on the network. We hope these help for the performance.
        >Sorry for the inconvenience.
        >
        >Best Regards,
        >Gergő
        >
        >------------------------
        >Issue id: HELP-8442
        >Description:
        >
        >Hello,
        >Now  all instances are missing from FiwareLab Cloud
        >
        >Please help.
        >
        >Many thanks
        >Dusan Krstic
        >
        >-------- Forwarded message --------
        >

        Show
        fw.ext.user FW External User added a comment - Comment by dusan.krstic@beemonsolution.com : Hi,  Gergő Now works as expected Best Regards, Dusan >Monday, March 27, 2017 11:18 AM +02:00 from Help-Desk <jira-help-desk@jira.fiware.org>: > > > >From FIWARE JIRA - Main Help Desk ---- > >------------------------------------------------------------------------------- >Comments: > > >Budapest Node Helpdesk - Today 11:20 AM >------------------ >The issue has been emailed: >- Time sent: 27/Mar/17 11:20 AM >- To: dusan.krstic@beemonsolution.com >- with subject: *( HELP-8442 ) [Fiware-lab-help] Fwd: FIWARE Lab Assistance * >  > >---- >Dear Dusan, > >Today one gateway restarted in the datacenter. The Budapest node traffic is going on that gateway. Now the node is available again. We analyse what is the problem with the gateway. >About the performance, we did some configuration on the network. We hope these help for the performance. >Sorry for the inconvenience. > >Best Regards, >Gergő > >------------------------ >Issue id: HELP-8442 >Description: > >Hello, >Now  all instances are missing from FiwareLab Cloud > >Please help. > >Many thanks >Dusan Krstic > >-------- Forwarded message -------- >

          People

          • Assignee:
            WIGNER Budapest Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: