Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-8388

[Fiware-lab-help] fiware question

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          hello ,
          I want to know if i can switch my fiware account from its current Email on
          which its created to another email .is there a procedure to do this ?
          and i want to know whether i would be notified if my account is about to
          expired so i could extend its time and how would i do this ,and when
          exactly could i be warned about the expiration date

          best regards
          ahmad

          __________________________________________________________________________________________

          You can get more information about our cookies and privacy policies on the following links:

          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Ahmad Emad El-Deen <ahmedemad031@gmail.com>]

            Activity

            Ascending order - Click to sort in descending order
            fw.ext.user FW External User created issue -
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fla Fernando Lopez made changes -
            HD-Chapter Security [ 10841 ]
            HD-Enabler KeyRock [ 10889 ]
            fla Fernando Lopez made changes -
            Component/s FIWARE-TECH-HELP [ 10278 ]
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fla Fernando Lopez made changes -
            Assignee Alvaro Alonso [ aalonsog ]
            aalonsog Alvaro Alonso made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            aalonsog Alvaro Alonso added a comment -

            Hi Ahmad, you can change your email address using the "Change your email" option in your "Settings" panel.

            In the same Settings panel you can check your Account status, including the expiration date.

            BR

            Show
            aalonsog Alvaro Alonso added a comment - Hi Ahmad, you can change your email address using the "Change your email" option in your "Settings" panel. In the same Settings panel you can check your Account status, including the expiration date. BR
            aalonsog Alvaro Alonso made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            aalonsog Alvaro Alonso made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by ahmedemad031@gmail.com :

            Can i ask anther question my account has been terminated during one or tow
            weeks may i renew my account again since i have important work will end
            in Auguste so Please i want to renew my account "ahmedemad031@gmail.com"
            again
            thank you for your patience

            On Fri, Mar 17, 2017 at 11:59 AM, Help-Desk <jira-help-desk@jira.fiware.org>
            wrote:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by ahmedemad031@gmail.com : Can i ask anther question my account has been terminated during one or tow weeks may i renew my account again since i have important work will end in Auguste so Please i want to renew my account "ahmedemad031@gmail.com" again thank you for your patience On Fri, Mar 17, 2017 at 11:59 AM, Help-Desk <jira-help-desk@jira.fiware.org> wrote: > >
            Hide
            Permalink
            aalonsog Alvaro Alonso added a comment -

            Hi Ahmad, you can use the form "Request Community Account Upgrade" in https://account.lab.fiware.org/ to request it.

            BR

            Show
            aalonsog Alvaro Alonso added a comment - Hi Ahmad, you can use the form "Request Community Account Upgrade" in https://account.lab.fiware.org/ to request it. BR
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by ahmedemad031@gmail.com :

            I want to renew the account without losing the VMs running on it and i
            don't know using the "Request upgrade" form would terminate the VMs or not
            . is there another way to guarantee the existence of my VMs on renewing the
            account ?

            On Tue, Mar 21, 2017 at 12:10 PM, Help-Desk <jira-help-desk@jira.fiware.org>
            wrote:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by ahmedemad031@gmail.com : I want to renew the account without losing the VMs running on it and i don't know using the "Request upgrade" form would terminate the VMs or not . is there another way to guarantee the existence of my VMs on renewing the account ? On Tue, Mar 21, 2017 at 12:10 PM, Help-Desk <jira-help-desk@jira.fiware.org> wrote: > >
            Hide
            Permalink
            aalonsog Alvaro Alonso added a comment -

            I recommend you to specify that when you apply for the new community account. If you request it for the same region in which you currently have the VMs, probably node owners could keep them up.

            BR

            Show
            aalonsog Alvaro Alonso added a comment - I recommend you to specify that when you apply for the new community account. If you request it for the same region in which you currently have the VMs, probably node owners could keep them up. BR
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by ahmedemad031@gmail.com :

            I ask you if you would kindly forward my email to the Spain2 node
            administrator himself to ensure that everything would go correctly and not
            leave things to probability .

            Thanks
            regards

            On Tue, Mar 21, 2017 at 6:36 PM, Help-Desk <jira-help-desk@jira.fiware.org>
            wrote:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by ahmedemad031@gmail.com : I ask you if you would kindly forward my email to the Spain2 node administrator himself to ensure that everything would go correctly and not leave things to probability . Thanks regards On Tue, Mar 21, 2017 at 6:36 PM, Help-Desk <jira-help-desk@jira.fiware.org> wrote: > >
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            Nothing deletes anything for updating an account.

            Show
            jicg José Ignacio Carretero Guarde added a comment - Nothing deletes anything for updating an account.
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		3d 4h 28m 1 Alvaro Alonso 17/Mar/17 10:56 AM
            In Progress In Progress Answered Answered
            		1m 48s 1 Alvaro Alonso 17/Mar/17 10:58 AM
            Answered Answered Closed Closed
            		1 Alvaro Alonso 17/Mar/17 10:58 AM

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: