Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      hello ,
      I want to know if i can switch my fiware account from its current Email on
      which its created to another email .is there a procedure to do this ?
      and i want to know whether i would be notified if my account is about to
      expired so i could extend its time and how would i do this ,and when
      exactly could i be warned about the expiration date

      best regards
      ahmad

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      [Created via e-mail received from: Ahmad Emad El-Deen <ahmedemad031@gmail.com>]

        Activity

        Hide
        aalonsog Alvaro Alonso added a comment -

        Hi Ahmad, you can change your email address using the "Change your email" option in your "Settings" panel.

        In the same Settings panel you can check your Account status, including the expiration date.

        BR

        Show
        aalonsog Alvaro Alonso added a comment - Hi Ahmad, you can change your email address using the "Change your email" option in your "Settings" panel. In the same Settings panel you can check your Account status, including the expiration date. BR
        Hide
        fw.ext.user FW External User added a comment -

        Comment by ahmedemad031@gmail.com :

        Can i ask anther question my account has been terminated during one or tow
        weeks may i renew my account again since i have important work will end
        in Auguste so Please i want to renew my account "ahmedemad031@gmail.com"
        again
        thank you for your patience

        On Fri, Mar 17, 2017 at 11:59 AM, Help-Desk <jira-help-desk@jira.fiware.org>
        wrote:

        >
        >

        Show
        fw.ext.user FW External User added a comment - Comment by ahmedemad031@gmail.com : Can i ask anther question my account has been terminated during one or tow weeks may i renew my account again since i have important work will end in Auguste so Please i want to renew my account "ahmedemad031@gmail.com" again thank you for your patience On Fri, Mar 17, 2017 at 11:59 AM, Help-Desk <jira-help-desk@jira.fiware.org> wrote: > >
        Hide
        aalonsog Alvaro Alonso added a comment -

        Hi Ahmad, you can use the form "Request Community Account Upgrade" in https://account.lab.fiware.org/ to request it.

        BR

        Show
        aalonsog Alvaro Alonso added a comment - Hi Ahmad, you can use the form "Request Community Account Upgrade" in https://account.lab.fiware.org/ to request it. BR
        Hide
        fw.ext.user FW External User added a comment -

        Comment by ahmedemad031@gmail.com :

        I want to renew the account without losing the VMs running on it and i
        don't know using the "Request upgrade" form would terminate the VMs or not
        . is there another way to guarantee the existence of my VMs on renewing the
        account ?

        On Tue, Mar 21, 2017 at 12:10 PM, Help-Desk <jira-help-desk@jira.fiware.org>
        wrote:

        >
        >

        Show
        fw.ext.user FW External User added a comment - Comment by ahmedemad031@gmail.com : I want to renew the account without losing the VMs running on it and i don't know using the "Request upgrade" form would terminate the VMs or not . is there another way to guarantee the existence of my VMs on renewing the account ? On Tue, Mar 21, 2017 at 12:10 PM, Help-Desk <jira-help-desk@jira.fiware.org> wrote: > >
        Hide
        aalonsog Alvaro Alonso added a comment -

        I recommend you to specify that when you apply for the new community account. If you request it for the same region in which you currently have the VMs, probably node owners could keep them up.

        BR

        Show
        aalonsog Alvaro Alonso added a comment - I recommend you to specify that when you apply for the new community account. If you request it for the same region in which you currently have the VMs, probably node owners could keep them up. BR
        Hide
        fw.ext.user FW External User added a comment -

        Comment by ahmedemad031@gmail.com :

        I ask you if you would kindly forward my email to the Spain2 node
        administrator himself to ensure that everything would go correctly and not
        leave things to probability .

        Thanks
        regards

        On Tue, Mar 21, 2017 at 6:36 PM, Help-Desk <jira-help-desk@jira.fiware.org>
        wrote:

        >
        >

        Show
        fw.ext.user FW External User added a comment - Comment by ahmedemad031@gmail.com : I ask you if you would kindly forward my email to the Spain2 node administrator himself to ensure that everything would go correctly and not leave things to probability . Thanks regards On Tue, Mar 21, 2017 at 6:36 PM, Help-Desk <jira-help-desk@jira.fiware.org> wrote: > >
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Nothing deletes anything for updating an account.

        Show
        jicg José Ignacio Carretero Guarde added a comment - Nothing deletes anything for updating an account.

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: