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  1. Help-Desk
  2. HELP-8265

[Fiware-lab-help] Help for Keyrock Identity Management

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Dear SIr or Madam,
          I am writing in order to request support for Keyrock Identity Management. Previously I had successfully set up a web-api at 147.27.60.151 and could successfully connect via Keyrock. However without making any changes to the code, the authentication stopped working. I asked a friend of mine using a similar web-api and she had the same problem with me. No changes made to her code since her last successful login. Upon further investigation, I found out that while I was granted an access token by Keyrock, requesting the account information using this token lead to a Resource not found error page. The problem appeared Wednesday evening and still persists. The account email is the same as this one, filip_anto@hotmail.com . I tried with multiple emails and had the same issue. Feel free to inform me if you need any further information. Thank you for your time.

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          [Created via e-mail received from: Filippos Aloha <Filip_Anto@hotmail.com>]

            Activity

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            aalonsog Alvaro Alonso added a comment -

            Hi, sorry for the last message. The API is working for me. What request are you sending to get the user info?

            BR

            Show
            aalonsog Alvaro Alonso added a comment - Hi, sorry for the last message. The API is working for me. What request are you sending to get the user info? BR
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by filip_anto@hotmail.com :

            I found out the issue. I was using

            $url="https://account.lab.fiware.org/users?access_token=$access_token";
            instead of
            $url="https://account.lab.fiware.org/user?access_token=$access_token";

            This worked fine up until a few days ago. (I think it was 8 of February). With the above change the problem was fixed. I was a bit confused since there was no announcement of a change, but all is working with the change mentioned above. Thanks for the answer.

            Show
            fw.ext.user FW External User added a comment - Comment by filip_anto@hotmail.com : I found out the issue. I was using $url="https://account.lab.fiware.org/users?access_token=$access_token"; instead of $url="https://account.lab.fiware.org/user?access_token=$access_token"; This worked fine up until a few days ago. (I think it was 8 of February). With the above change the problem was fixed. I was a bit confused since there was no announcement of a change, but all is working with the change mentioned above. Thanks for the answer.
            Hide
            Permalink
            aalonsog Alvaro Alonso added a comment -

            Yes, It was working because we had a bug there. But the expected behavior (and what documentation says) is to support /user requests.

            BR

            Show
            aalonsog Alvaro Alonso added a comment - Yes, It was working because we had a bug there. But the expected behavior (and what documentation says) is to support /user requests. BR

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: