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  1. Help-Desk
  2. HELP-8252

FIWARE.Request.Lab.FIWARE Lab Assistance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      After receiving notification of ZurichS Fiware Lab Node that they are going to retire their Fiware Lab Node by end of February, I am looking to move to the other Lab Node in Switzerland hosted by ZHAW.
      My question is: how shall I proceed?
      Do I need to create a new user? Where can I specify what resources I will need on the new node?

      Thanks in advance for your answers.

      Lukas Bitter

      Assistant de recherche et d'enseignement

      Filière informatique

      Groupe Technologies d'interaction

      Haute Ecole Arc Ingénierie (HES-SO)

      Rue de la Serre 7

      Tél. direct

      +41 32 930 22 43

      CH-2610 Saint-Imier

      Internet

      www.he-arc.ch/ingenierie<http://www.he-arc.ch/ingenierie>

      __________________________________________________________________________________________

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      [Created via e-mail received from: Bitter Lukas <lukas.bitter@he-arc.ch>]

        Activity

        Hide
        fla Fernando Lopez added a comment -

        Firstly, you need to select where do you want to move your resources.

        Show
        fla Fernando Lopez added a comment - Firstly, you need to select where do you want to move your resources.
        Hide
        fw.ext.user FW External User added a comment -

        Comment by lukas.bitter@gmail.com :

        Hello Fernando,

        Thanks for your answer. We would like to move to the second Swiss Fiware
        Lab Node that is hosted by ZHAW, I think the node is called "Zurich".

        How shall we proceed?

        Thanks.

        Lukas

        Le 10 févr. 2017 17:31, "Help-Desk" <jira-help-desk@jira.fiware.org> a
        écrit :

        From FIWARE JIRA - Main Help Desk ----

        ------------------------------------------------------------
        -------------------
        Comments:

        Fernando Lopez - Today 5:33 PM
        ------------------
        Firstly, you need to select where do you want to move your resources.

        ------------------------
        Issue id: HELP-8252
        Description:
        Hello,

        After receiving notification of ZurichS Fiware Lab Node that they are going
        to retire their Fiware Lab Node by end of February, I am looking to move to
        the other Lab Node in Switzerland hosted by ZHAW.
        My question is: how shall I proceed?
        Do I need to create a new user? Where can I specify what resources I will
        need on the new node?

        Thanks in advance for your answers.

        Lukas Bitter

        Assistant de recherche et d'enseignement

        Filière informatique

        Groupe Technologies d'interaction

        Haute Ecole Arc Ingénierie (HES-SO)

        Rue de la Serre 7

        Tél. direct

        +41 32 930 22 43

        CH-2610 Saint-Imier

        Internet

        www.he-arc.ch/ingenierie<http://www.he-arc.ch/ingenierie>

        Show
        fw.ext.user FW External User added a comment - Comment by lukas.bitter@gmail.com : Hello Fernando, Thanks for your answer. We would like to move to the second Swiss Fiware Lab Node that is hosted by ZHAW, I think the node is called "Zurich". How shall we proceed? Thanks. Lukas Le 10 févr. 2017 17:31, "Help-Desk" <jira-help-desk@jira.fiware.org> a écrit : From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------ ------------------- Comments: Fernando Lopez - Today 5:33 PM ------------------ Firstly, you need to select where do you want to move your resources. ------------------------ Issue id: HELP-8252 Description: Hello, After receiving notification of ZurichS Fiware Lab Node that they are going to retire their Fiware Lab Node by end of February, I am looking to move to the other Lab Node in Switzerland hosted by ZHAW. My question is: how shall I proceed? Do I need to create a new user? Where can I specify what resources I will need on the new node? Thanks in advance for your answers. Lukas Bitter Assistant de recherche et d'enseignement Filière informatique Groupe Technologies d'interaction Haute Ecole Arc Ingénierie (HES-SO) Rue de la Serre 7 Tél. direct +41 32 930 22 43 CH-2610 Saint-Imier Internet www.he-arc.ch/ingenierie< http://www.he-arc.ch/ingenierie >
        Hide
        fla Fernando Lopez added a comment -

        I send the ticket to the Zurich administrator node and they will contact you after take control of the process together with ZurichS administrator node.

        Best regards,
        Fernando

        Show
        fla Fernando Lopez added a comment - I send the ticket to the Zurich administrator node and they will contact you after take control of the process together with ZurichS administrator node. Best regards, Fernando
        Hide
        fw.ext.user FW External User added a comment -

        Comment by lukas.bitter@he-arc.ch :

        Hello Fernando,

        Thanks a lot for the help.
        Looking forward to hear from Zurich administrator node.

        Best regards,
        Lukas

        ----Message d'origine----
        De : Help-Desk jira-help-desk@jira.fiware.org
        Envoyé : vendredi, 10 février 2017 20:13
        À : lukas.bitter@gmail.com; Bitter Lukas <lukas.bitter@he-arc.ch>
        Cc : Bitter Lukas <lukas.bitter@he-arc.ch>
        Objet : [FIWARE-JIRA] (HELP-8252) [Fiware-lab-help] FIWARE Lab Assistance

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Fernando Lopez - Today 8:12 PM
        ------------------
        I send the ticket to the Zurich administrator node and they will contact you after take control of the process together with ZurichS administrator node.

        Best regards,
        Fernando

        FW External User - Today 7:02 PM
        ------------------
        Comment by lukas.bitter@gmail.com :

        Hello Fernando,

        Thanks for your answer. We would like to move to the second Swiss Fiware Lab Node that is hosted by ZHAW, I think the node is called "Zurich".

        How shall we proceed?

        Thanks.

        Lukas

        Le 10 févr. 2017 17:31, "Help-Desk" <jira-help-desk@jira.fiware.org> a écrit :

        From FIWARE JIRA - Main Help Desk ----

        ------------------------------------------------------------
        -------------------
        Comments:

        Fernando Lopez - Today 5:33 PM
        ------------------
        Firstly, you need to select where do you want to move your resources.

        ------------------------
        Issue id: HELP-8252
        Description:
        Hello,

        After receiving notification of ZurichS Fiware Lab Node that they are going to retire their Fiware Lab Node by end of February, I am looking to move to the other Lab Node in Switzerland hosted by ZHAW.
        My question is: how shall I proceed?
        Do I need to create a new user? Where can I specify what resources I will need on the new node?

        Thanks in advance for your answers.

        Lukas Bitter

        Assistant de recherche et d'enseignement

        Filière informatique

        Groupe Technologies d'interaction

        Haute Ecole Arc Ingénierie (HES-SO)

        Rue de la Serre 7

        Tél. direct

        +41 32 930 22 43

        CH-2610 Saint-Imier

        Internet

        www.he-arc.ch/ingenierie<http://www.he-arc.ch/ingenierie>

        Fernando Lopez - Today 5:33 PM
        ------------------
        Firstly, you need to select where do you want to move your resources.

        ------------------------
        Issue id: HELP-8252
        Description:
        Hello,

        After receiving notification of ZurichS Fiware Lab Node that they are going to retire their Fiware Lab Node by end of February, I am looking to move to the other Lab Node in Switzerland hosted by ZHAW.
        My question is: how shall I proceed?
        Do I need to create a new user? Where can I specify what resources I will need on the new node?

        Thanks in advance for your answers.

        Lukas Bitter

        Assistant de recherche et d'enseignement

        Filière informatique

        Groupe Technologies d'interaction

        Haute Ecole Arc Ingénierie (HES-SO)

        Rue de la Serre 7

        Tél. direct

        +41 32 930 22 43

        CH-2610 Saint-Imier

        Internet

        www.he-arc.ch/ingenierie<http://www.he-arc.ch/ingenierie>

        Show
        fw.ext.user FW External User added a comment - Comment by lukas.bitter@he-arc.ch : Hello Fernando, Thanks a lot for the help. Looking forward to hear from Zurich administrator node. Best regards, Lukas ---- Message d'origine ---- De : Help-Desk jira-help-desk@jira.fiware.org Envoyé : vendredi, 10 février 2017 20:13 À : lukas.bitter@gmail.com; Bitter Lukas <lukas.bitter@he-arc.ch> Cc : Bitter Lukas <lukas.bitter@he-arc.ch> Objet : [FIWARE-JIRA] ( HELP-8252 ) [Fiware-lab-help] FIWARE Lab Assistance From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Fernando Lopez - Today 8:12 PM ------------------ I send the ticket to the Zurich administrator node and they will contact you after take control of the process together with ZurichS administrator node. Best regards, Fernando FW External User - Today 7:02 PM ------------------ Comment by lukas.bitter@gmail.com : Hello Fernando, Thanks for your answer. We would like to move to the second Swiss Fiware Lab Node that is hosted by ZHAW, I think the node is called "Zurich". How shall we proceed? Thanks. Lukas Le 10 févr. 2017 17:31, "Help-Desk" <jira-help-desk@jira.fiware.org> a écrit : From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------ ------------------- Comments: Fernando Lopez - Today 5:33 PM ------------------ Firstly, you need to select where do you want to move your resources. ------------------------ Issue id: HELP-8252 Description: Hello, After receiving notification of ZurichS Fiware Lab Node that they are going to retire their Fiware Lab Node by end of February, I am looking to move to the other Lab Node in Switzerland hosted by ZHAW. My question is: how shall I proceed? Do I need to create a new user? Where can I specify what resources I will need on the new node? Thanks in advance for your answers. Lukas Bitter Assistant de recherche et d'enseignement Filière informatique Groupe Technologies d'interaction Haute Ecole Arc Ingénierie (HES-SO) Rue de la Serre 7 Tél. direct +41 32 930 22 43 CH-2610 Saint-Imier Internet www.he-arc.ch/ingenierie< http://www.he-arc.ch/ingenierie > Fernando Lopez - Today 5:33 PM ------------------ Firstly, you need to select where do you want to move your resources. ------------------------ Issue id: HELP-8252 Description: Hello, After receiving notification of ZurichS Fiware Lab Node that they are going to retire their Fiware Lab Node by end of February, I am looking to move to the other Lab Node in Switzerland hosted by ZHAW. My question is: how shall I proceed? Do I need to create a new user? Where can I specify what resources I will need on the new node? Thanks in advance for your answers. Lukas Bitter Assistant de recherche et d'enseignement Filière informatique Groupe Technologies d'interaction Haute Ecole Arc Ingénierie (HES-SO) Rue de la Serre 7 Tél. direct +41 32 930 22 43 CH-2610 Saint-Imier Internet www.he-arc.ch/ingenierie< http://www.he-arc.ch/ingenierie >
        Hide
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

        Hi all,

        We will follow up with Lukas via email directly.

        BR,
        Seán.

        Show
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Hi all, We will follow up with Lukas via email directly. BR, Seán.
        Hide
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

        Out of band communication with Lukas has taken place (ZurichS in cc) - he now has access to Zurich
        node. Just waiting on confirmation that all is good from his side before closing the ticket.

        Show
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Out of band communication with Lukas has taken place (ZurichS in cc) - he now has access to Zurich node. Just waiting on confirmation that all is good from his side before closing the ticket.
        Hide
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

        Users account has been set up and he has been able to perform basic operations. Closing ticket now.

        Show
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Users account has been set up and he has been able to perform basic operations. Closing ticket now.

          People

          • Assignee:
            ZHAW Node Helpdesk Zurich Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: