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  1. Help-Desk
  2. HELP-8243

Request of information

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi there,

          As you know, I am using your service of FIWARE-Lab CLOUD, for the project
          No One Left Behind. We are using your service as a hosting for the Project
          Management Dasboard (PMD) web, we had already configured all the settings
          of the server even buy a DNS for the project, called:
          https://www.pmdnolb.cloud. And for the moment we have implement a self
          signed certificate.
          The reason of this email, is for asking to you if you have a service to
          help us with the certificate SSL of our web. If this is not possible, do we
          or you set some configurations in order to implement a certificate SSL?.
          Becasue we are trying to aply the certificate throw this page:
          https://letsencrypt.org/getting-started/ and at the end of the process we
          get an error because the IP address 130.206.122.81 it is not reachable to
          validate the DNS. But if we write the address in the browser we can see the
          web page.
          Do you have a firewall to block some services?

          Thanks by the help.

          Emir B.
          Cheers

          [Created via e-mail received from: "Emir A. Bosques R." <ebosques@lst.tfo.upm.es>]

            Activity

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            jicg José Ignacio Carretero Guarde added a comment -

            I've been testing your host and I've been testing letsencrypt.org in Fiware Lab. There's no problem with them. Your host is up and running and accepting connections, as well letsencrypt perfectly works after installing the Certbot agent – https://certbot.eff.org/

            Regards,
            José Ignacio

            Show
            jicg José Ignacio Carretero Guarde added a comment - I've been testing your host and I've been testing letsencrypt.org in Fiware Lab. There's no problem with them. Your host is up and running and accepting connections, as well letsencrypt perfectly works after installing the Certbot agent – https://certbot.eff.org/ Regards, José Ignacio

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
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                Dates

                • Created:
                  Updated:
                  Resolved: