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  1. Help-Desk
  2. HELP-8232

FIWARE.Request.Lab.FIWARE Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          I have already a Fiware Lab account with some ressources.
          I will need to have more ressources for my project. How can I ask for them?

          Thanks in advance and best regards.

          Lukas Bitter

          Assistant de recherche et d'enseignement

          Filière informatique

          Groupe Technologies d'interaction

          Haute Ecole Arc Ingénierie (HES-SO)

          Rue de la Serre 7

          Tél. direct

          +41 32 930 22 43

          CH-2610 Saint-Imier

          Internet

          www.he-arc.ch/ingenierie<http://www.he-arc.ch/ingenierie>

          __________________________________________________________________________________________

          You can get more information about our cookies and privacy policies on the following links:

          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Bitter Lukas <lukas.bitter@he-arc.ch>]

            Activity

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            zurichs ZurichS Node Support added a comment -

            Dear Lukas,

            to summarize our phone call:

            • The ZurichS FIWARE Lab node will be retired after 28 February 2017. (The FI-Core project that provided support had ended in December 2016)
            • Other FIWARE Lab nodes will continue; Federico Facca would be a good person to ask for a suitable node to move to.
            • There are also commercial FIWARE nodes, see https://www.fiware.org/marketplace-platforms/
            • We (SWITCH) also operate such a node, SWITCHengines, see https://switch.ch/engines/ - feel free to contact <engines-support@switch.ch> if you are interested.

            Best regards,
            –
            SWITCH
            Simon Leinen, Cloud Architect
            Werdstrasse 2, P.O. Box, 8021 Zurich, Switzerland
            direct +41 44 268 1536, mobile +41 78 638 7061
            simon.leinen@switch.ch, http://www.switch.ch/
            Skype: sleinen

            30 years of pioneering the Swiss Internet. Celebrate with us at https://swit.ch/30years

            Show
            zurichs ZurichS Node Support added a comment - Dear Lukas, to summarize our phone call: The ZurichS FIWARE Lab node will be retired after 28 February 2017. (The FI-Core project that provided support had ended in December 2016) Other FIWARE Lab nodes will continue; Federico Facca would be a good person to ask for a suitable node to move to. There are also commercial FIWARE nodes, see https://www.fiware.org/marketplace-platforms/ We (SWITCH) also operate such a node, SWITCHengines, see https://switch.ch/engines/ - feel free to contact <engines-support@switch.ch> if you are interested. Best regards, – SWITCH Simon Leinen, Cloud Architect Werdstrasse 2, P.O. Box, 8021 Zurich, Switzerland direct +41 44 268 1536, mobile +41 78 638 7061 simon.leinen@switch.ch, http://www.switch.ch/ Skype: sleinen 30 years of pioneering the Swiss Internet. Celebrate with us at https://swit.ch/30years
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            zurichs ZurichS Node Support added a comment -

            The issue has been emailed:

            • Time sent: 08/Feb/17 12:14 PM
            • To: simon.leinen@switch.ch
            • with subject: *(HELP-8232) [Fiware-lab-help] FIWARE Lab Assistance *
            Show
            zurichs ZurichS Node Support added a comment - The issue has been emailed: Time sent: 08/Feb/17 12:14 PM To: simon.leinen@switch.ch with subject: *( HELP-8232 ) [Fiware-lab-help] FIWARE Lab Assistance *
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            zurichs ZurichS Node Support added a comment -

            Our colleagues from ZHAW (Zurich Node Support) have contacted the user, and will assist his migration to the Zurich2 node. This is currently done via e-mail. We could probably also use this ticket system (JIRA), but I'm not sure how to handle this—assign to Zurich Node Support?

            Show
            zurichs ZurichS Node Support added a comment - Our colleagues from ZHAW (Zurich Node Support) have contacted the user, and will assist his migration to the Zurich2 node. This is currently done via e-mail. We could probably also use this ticket system (JIRA), but I'm not sure how to handle this—assign to Zurich Node Support?
            Hide
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            zurichs ZurichS Node Support added a comment -

            The NODE_ZURICH team continues to assist the user. In particular, they have already provisioned appropriate quotas for them.

            Show
            zurichs ZurichS Node Support added a comment - The NODE_ZURICH team continues to assist the user. In particular, they have already provisioned appropriate quotas for them.
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            zurichs ZurichS Node Support added a comment -

            Asked the customer about the status of migration of his resources.

            Show
            zurichs ZurichS Node Support added a comment - Asked the customer about the status of migration of his resources.
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            zurichs ZurichS Node Support added a comment -

            The user's instance is no longer running on ZurichS. I'm assuming that it has been successfully migrated to Zurich, so I'll declare this issue resolved now.

            Show
            zurichs ZurichS Node Support added a comment - The user's instance is no longer running on ZurichS. I'm assuming that it has been successfully migrated to Zurich, so I'll declare this issue resolved now.

              People

              • Assignee:
                zurichs ZurichS Node Support
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Dates

                • Created:
                  Updated:
                  Resolved: